The Simucube 2 Pro + Hyper SL bundle puts you in the driver's seat with total command for any race.
Its direct drive 25Nm motor gives you life-like feedback so you can feel your car react to everything the road throws at you.
Plus, its 22-bit sensor keeps your steering on point and the 360Hz feedback reacts in a split second.
With 72 programmable inputs, snappy magnetic shifters, and custom RGB lighting, the Hyper SL wheel opens up almost unlimited customisation for you.
Made from carbon fibre and aluminium, it's built tough for those long races.
Wheel + base included
25nm torque
Brushless motor
Wireless 360Hz force feedback
Simucube wheelbases stand at the top of the sim racing world, delivering unrivalled precision, durability, and feedback accuracy that professional drivers depend on.
The Simucube 2 Pro gives you 25Nm of torque, so each race feels as close as it can get to a real track.
Its smooth, consistent feedback keeps your steering stable and natural, giving you the confidence to push harder through every corner.
The advanced motor lets you feel every bump and how the tires grip, so your driving is super precise. It's strong but balanced, making long races comfortable and stable.
Made with high-grade materials and built to perform, this wheelbase is for racers serious about getting reliable, strong, and realistic driving.
Gomez Sim Industries sim wheels are celebrated for their exceptional craftsmanship and race-proven reliability, earning the trust of elite drivers like Tony Kanaan.
The GSI Hyper SL features rotary encoders and 72 customisable inputs mean you tweak any setting quickly and accurately.
And the RGB LED rev lights help you time your shifts perfectly to take you to first place faster.
Magnetic shifters respond instantly, and the dual clutch setup gives you more control when starting.
Made from carbon fiber and aluminum, it feels strong, balanced, and ready for long races.
Every button, paddle, and encoder performs consistently so you can fully focus on the race.
With Simucube 2 Pro R2’s TrueDrive software, you're in charge.
Tweak the steering, force feedback, and feel to fit your one-of-a-kind driving style.
There are hundreds of quality profiles to choose from, so you can just choose and race faster without fiddling around so much.
Every tweak reacts right away and feels right, so finding that perfect feel is quick.
With TrueDrive, your wheelbase feels comfy, steady, and just right for you—keeping you focused and consistent, no matter how long you race.
Watch this short video to learn how to set up your Simucube 2 Pro R2 wheelbase from start to finish.
You’ll see each step clearly explained, from putting it together to calibration, so you can start racing fast.
The Gamer Gear Direct team has tested and confirmed this guide to make sure it’s simple, accurate, and easy to follow for anyone, no matter your skill level.
Simucube is used by some of the most recognised names in motorsport and sim racing, including IndyCar veteran Tony Kanaan, Team Redline’s Kevin Siggy, and F2 champion Alex Dunne.
These drivers depend on Simucube’s precision engineering and realistic force feedback to sharpen their skills and stay competitive. From daily training to major races, they rely on the same hardware available to you.
When professionals across the world choose Simucube to perform at their best, it’s clear why serious racers trust it every time they hit the track.
"Since day one when I started taking sim racing more serious I had a Simucube 2 wheelbase. The force feedback, feeling and accuracy are extremely real. Nothing compares to it. I love it."
“When I first started racing in cars, I felt a lot more comfortable jumping into one, even with no experience, just because of the amount of time I did on the sim.”
“I’ve been using Simucube wheelbases for over 3 years and they never disappointed me in the experience they gave me. Now with the new Team Redline design on it, it looks even more amazing and I’m happy to continue using it for every top sim racing event”
When you work with our racing simulator specialists, you get:
Call us on (03) 9961 0240, talk to our sim experts on live chat or email us support@gamergeardirect.com.au and a knowledgeable racing simulator specialist will help you find (or build) the perfect setup — whether you’re chasing realism, performance, or both.
You're getting what you pay for: premium quality and performance. The direct drive motor, which has 25Nm, makes the force feedback feel super real, and the Hyper SL wheel lets you control things super precisely and lasts a long time. It's made for people who are really into racing, not just playing around.
It’s designed for racers who want long-term performance, but beginners can still enjoy it. The TrueDrive software makes it easy to adjust settings, so you can start simple and build up as you learn.
Yes, the Simucube 2 Pro performs best when mounted on a solid rig. Any aluminium or steel sim rig that supports direct drive wheelbases will do the job well.
Yes, the Hyper SL wheel can work with other wheel bases if they have the right connection. It works best with Simucube, though; it's easier to use and more steady.
No, both the Simucube 2 Pro and GSI Hyper SL are built for quiet operation. The motor runs smoothly and the magnetic shifters make a crisp but clean sound.
The Simucube 2 Pro has high-grade components and a two-year manufacturer warranty. With normal care, both the base and wheel can last many years under heavy use.
Not at all. The interface is simple, with ready-made profiles and clear adjustments. You can tweak feedback strength, damping, and steering feel without needing a manual.
You’ll feel every surface detail, bump, and tyre load instantly. The 360Hz response rate means zero delay between input and feedback, which gives a realistic connection to the car.
Many users find it does. The accuracy and steadiness can help you drive more smoothly, react faster, and learn when to brake and turn better.
Yeah, if you're having issues getting it all set up, Gamer Gear Direct's sim experts can give you a hand with the setup, getting it calibrated, and tweaking it just right. Hit them up by phone, chat, or email for some help made just for you.
Simucube 2 Pro Wheelbase
Motor: High response speed Direct Drive optimised ultra low torque ripple motor
Wireless Wheel Support: Yes
Max Torque: 25 Nm
Max Torque Slew Rate: 8.0 Nm/ms
Angle Sensor: 22 bit absolute
Power Supply: R2 1 x 450 W Peak
Torque Slew Rate Adjustment: 1 – 8.0 Nm/ms
Torque Reconstruction Processing: Yes
Static Force Reduction: Yes
Natural Damping, Inertia and Friction Filters: Yes
Dimensions
Wheel Base Dimensions incl. SQR: 130 x 130 x 270 mm
Mounting Holes: M8 x 4 pcs threaded hole
Mounting Hole Pattern DIA: 145 mm
Flange Centering Hole DIA: 110 mm
Wheel Base Weight: 11.1kg
Now with 360hz force feedback on iRacing.
Gomez Sim Industries Hyper SL Sim Racing Wheel
6.5 Ncm Rotary Encoders
3 Seven-Way Multi Switches
3 + 12 + 3 RGB LED Rev Lights
“CEMS N52” V3 Shifters
5 Backlit RGB LED Push-Button Rotary Encoders with 5-way functionality
Standard "HSE" Dual Clutches (6-Paddle configuration available)
12 Momentary RGB LED Push Buttons (500 gram actuation force)
“Spec 3” Coiled Cable
72 Total Mappable Inputs
86 Addressable RGB LEDs
6061 Aluminum Components
300mm Diameter
Direct-Injection Silicone Handles
70mm Threaded Bolt Pattern
5mm Carbon Fiber Faceplate
Aluminium Unibody Housing
1.47kg Min Weight (4 Paddles)
1.62kg Max Weight (6 Paddles)
Simucube 2 Pro R2 wheelbase
Gomez Sim Industries Hyper SL sim racing wheel
Simucube wheelside quick release
Australian power supply
All required cables
Standard torque off button
4x M8x30 bolts
Pin for Simucube quick release
Simucube products are covered by a 2 year limited manufacturer warranty and our own dedicated Aussie support team. You can race with confidence knowing help is just a call or email away. This warranty covers you against product defects.
Every Simucube product sold by Gamer Gear Direct is 100% genuine and sourced directly from Simucube's official distributors. You get full warranty coverage and local support from our team of simulation experts.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
The Simucube 2 Pro + Hyper SL bundle puts you in the driver's seat with total command for any race.
Its direct drive 25Nm motor gives you life-like feedback so you can feel your car react to everything the road throws at you.
Plus, its 22-bit sensor keeps your steering on point and the 360Hz feedback reacts in a split second.
With 72 programmable inputs, snappy magnetic shifters, and custom RGB lighting, the Hyper SL wheel opens up almost unlimited customisation for you.
Made from carbon fibre and aluminium, it's built tough for those long races.
Wheel + base included
25nm torque
Brushless motor
Wireless 360Hz force feedback
Simucube wheelbases stand at the top of the sim racing world, delivering unrivalled precision, durability, and feedback accuracy that professional drivers depend on.
The Simucube 2 Pro gives you 25Nm of torque, so each race feels as close as it can get to a real track.
Its smooth, consistent feedback keeps your steering stable and natural, giving you the confidence to push harder through every corner.
The advanced motor lets you feel every bump and how the tires grip, so your driving is super precise. It's strong but balanced, making long races comfortable and stable.
Made with high-grade materials and built to perform, this wheelbase is for racers serious about getting reliable, strong, and realistic driving.
Gomez Sim Industries sim wheels are celebrated for their exceptional craftsmanship and race-proven reliability, earning the trust of elite drivers like Tony Kanaan.
The GSI Hyper SL features rotary encoders and 72 customisable inputs mean you tweak any setting quickly and accurately.
And the RGB LED rev lights help you time your shifts perfectly to take you to first place faster.
Magnetic shifters respond instantly, and the dual clutch setup gives you more control when starting.
Made from carbon fiber and aluminum, it feels strong, balanced, and ready for long races.
Every button, paddle, and encoder performs consistently so you can fully focus on the race.
With Simucube 2 Pro R2’s TrueDrive software, you're in charge.
Tweak the steering, force feedback, and feel to fit your one-of-a-kind driving style.
There are hundreds of quality profiles to choose from, so you can just choose and race faster without fiddling around so much.
Every tweak reacts right away and feels right, so finding that perfect feel is quick.
With TrueDrive, your wheelbase feels comfy, steady, and just right for you—keeping you focused and consistent, no matter how long you race.
Watch this short video to learn how to set up your Simucube 2 Pro R2 wheelbase from start to finish.
You’ll see each step clearly explained, from putting it together to calibration, so you can start racing fast.
The Gamer Gear Direct team has tested and confirmed this guide to make sure it’s simple, accurate, and easy to follow for anyone, no matter your skill level.
Simucube is used by some of the most recognised names in motorsport and sim racing, including IndyCar veteran Tony Kanaan, Team Redline’s Kevin Siggy, and F2 champion Alex Dunne.
These drivers depend on Simucube’s precision engineering and realistic force feedback to sharpen their skills and stay competitive. From daily training to major races, they rely on the same hardware available to you.
When professionals across the world choose Simucube to perform at their best, it’s clear why serious racers trust it every time they hit the track.
"Since day one when I started taking sim racing more serious I had a Simucube 2 wheelbase. The force feedback, feeling and accuracy are extremely real. Nothing compares to it. I love it."
“When I first started racing in cars, I felt a lot more comfortable jumping into one, even with no experience, just because of the amount of time I did on the sim.”
“I’ve been using Simucube wheelbases for over 3 years and they never disappointed me in the experience they gave me. Now with the new Team Redline design on it, it looks even more amazing and I’m happy to continue using it for every top sim racing event”
When you work with our racing simulator specialists, you get:
Call us on (03) 9961 0240, talk to our sim experts on live chat or email us support@gamergeardirect.com.au and a knowledgeable racing simulator specialist will help you find (or build) the perfect setup — whether you’re chasing realism, performance, or both.
You're getting what you pay for: premium quality and performance. The direct drive motor, which has 25Nm, makes the force feedback feel super real, and the Hyper SL wheel lets you control things super precisely and lasts a long time. It's made for people who are really into racing, not just playing around.
It’s designed for racers who want long-term performance, but beginners can still enjoy it. The TrueDrive software makes it easy to adjust settings, so you can start simple and build up as you learn.
Yes, the Simucube 2 Pro performs best when mounted on a solid rig. Any aluminium or steel sim rig that supports direct drive wheelbases will do the job well.
Yes, the Hyper SL wheel can work with other wheel bases if they have the right connection. It works best with Simucube, though; it's easier to use and more steady.
No, both the Simucube 2 Pro and GSI Hyper SL are built for quiet operation. The motor runs smoothly and the magnetic shifters make a crisp but clean sound.
The Simucube 2 Pro has high-grade components and a two-year manufacturer warranty. With normal care, both the base and wheel can last many years under heavy use.
Not at all. The interface is simple, with ready-made profiles and clear adjustments. You can tweak feedback strength, damping, and steering feel without needing a manual.
You’ll feel every surface detail, bump, and tyre load instantly. The 360Hz response rate means zero delay between input and feedback, which gives a realistic connection to the car.
Many users find it does. The accuracy and steadiness can help you drive more smoothly, react faster, and learn when to brake and turn better.
Yeah, if you're having issues getting it all set up, Gamer Gear Direct's sim experts can give you a hand with the setup, getting it calibrated, and tweaking it just right. Hit them up by phone, chat, or email for some help made just for you.
Simucube 2 Pro Wheelbase
Motor: High response speed Direct Drive optimised ultra low torque ripple motor
Wireless Wheel Support: Yes
Max Torque: 25 Nm
Max Torque Slew Rate: 8.0 Nm/ms
Angle Sensor: 22 bit absolute
Power Supply: R2 1 x 450 W Peak
Torque Slew Rate Adjustment: 1 – 8.0 Nm/ms
Torque Reconstruction Processing: Yes
Static Force Reduction: Yes
Natural Damping, Inertia and Friction Filters: Yes
Dimensions
Wheel Base Dimensions incl. SQR: 130 x 130 x 270 mm
Mounting Holes: M8 x 4 pcs threaded hole
Mounting Hole Pattern DIA: 145 mm
Flange Centering Hole DIA: 110 mm
Wheel Base Weight: 11.1kg
Now with 360hz force feedback on iRacing.
Gomez Sim Industries Hyper SL Sim Racing Wheel
6.5 Ncm Rotary Encoders
3 Seven-Way Multi Switches
3 + 12 + 3 RGB LED Rev Lights
“CEMS N52” V3 Shifters
5 Backlit RGB LED Push-Button Rotary Encoders with 5-way functionality
Standard "HSE" Dual Clutches (6-Paddle configuration available)
12 Momentary RGB LED Push Buttons (500 gram actuation force)
“Spec 3” Coiled Cable
72 Total Mappable Inputs
86 Addressable RGB LEDs
6061 Aluminum Components
300mm Diameter
Direct-Injection Silicone Handles
70mm Threaded Bolt Pattern
5mm Carbon Fiber Faceplate
Aluminium Unibody Housing
1.47kg Min Weight (4 Paddles)
1.62kg Max Weight (6 Paddles)
Simucube 2 Pro R2 wheelbase
Gomez Sim Industries Hyper SL sim racing wheel
Simucube wheelside quick release
Australian power supply
All required cables
Standard torque off button
4x M8x30 bolts
Pin for Simucube quick release
Simucube products are covered by a 2 year limited manufacturer warranty and our own dedicated Aussie support team. You can race with confidence knowing help is just a call or email away. This warranty covers you against product defects.
Every Simucube product sold by Gamer Gear Direct is 100% genuine and sourced directly from Simucube's official distributors. You get full warranty coverage and local support from our team of simulation experts.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
