We'd LOVE to hear from you. Here's how you can get in contact with us
We're pleased as punch when we hear from our customers.
In fact, whenever the phone rings the staff here at Gamer Gear Direct HQ do a little dance because it's another chance to pair someone with the best simulation gear on the planet :)
We'd LOVE to hear from you (seriously).
If you've got a question you'd like to ask about a specific product, if you've got a query on how you can pay for a full-blown sim rig...heck...if you're just feeling lonely and you want someone to chat with (lol), we're here to take your call!
There are FOUR ways you can contact us.
First up, you can call our friendly customer service team on (03) 9961 0240. We're available Monday to Friday, 9am to 5pm AEST.
If we don't answer your call right away, just leave us a message and we'll get back to your within one business day (usually we'll get on the phone a lot quicker but if the team are flat out, it can push our response time out a little).
Second you can email us on: email@example.com
Third, you can open the little live chat widget you see on the bottom right of screen. If the live chat is offline you can still shoot through a question. Just follow the prompts in the chat widget.
And fourth, simply complete the contact form below with your question and we'll be in touch real soon.
Here are those contact details again:
Phone: (03) 9961 0240 (available Mon-Fri 9am-5pm, Melbourne time)
Mailing address: V 102 / 425 Smith Street, Fitzroy, VIC 3065
Note: Gamer Gear Direct is an online retailer. We do not operate a shopfront/showroom at this location.