We know how exciting it is to receive new gear.
That’s why we work hard to process and ship orders as quickly as possible, using trusted Australian courier partners to ensure your order arrives safely and on time.
Processing times
All orders are typically processed within 1–2 business days.
Once your order has been packed and dispatched, you’ll receive a confirmation email with tracking details so you can follow your delivery every step of the way.
Estimated delivery times
Delivery timeframes are calculated after dispatch and are estimates only.
- VIC: 2–4 business days
- NSW: 2–4 business days
- ACT: 3–5 business days
- QLD: 2–4 business days
- SA: 2–4 business days
- NT: 4–10 business days
- WA: 4–10 business days
- TAS: 4–10 business days
Shipping costs
Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.
Tracking your order
Once your order is dispatched, you’ll receive an email with tracking information. Tracking updates may take up to 24 hours to appear after dispatch.
You can track your order HERE.
Frequently asked questions
When will my order be dispatched?
Orders are usually processed and dispatched within 1–2 business days. During busy sale periods, processing times may vary slightly.
Do you ship Australia-wide?
Yes — we ship Australia-wide, including metro, regional, and remote locations.
Are delivery timeframes guaranteed?
Delivery timeframes are estimates only and may vary due to carrier delays, peak periods, or remote delivery locations.
Can I change my delivery address after ordering?
If your order hasn’t been dispatched yet, contact us as soon as possible and we’ll do our best to help. Once dispatched, address changes may not be possible.
What happens if I’m not home for delivery?
If no one is available at delivery, the courier may leave the parcel in a safe place, arrange redelivery, or redirect it to a local collection point depending on the carrier.
Who do I contact if my order is delayed?
If your order is taking longer than expected, reach out to our support team via email or call us on (03) 9961 0240 with your order number and we’ll assist.