With the Simucube 2 Pro + GSI Hyper P1 Bundle, you're in total control of a true racing experience.
The Simucube 2 Pro’s 25Nm direct drive motor puts out accurate and powerful force feedback so you can feel every detail of the track in real time.
Paired with the GSI Hyper P1 wheel’s 4.3-inch LCD touchscreen, magnetic shifters, and 72 mappable inputs, you’ll feel your car respond instantly to your commands.
With both gears built from premium materials for lasting performance, this bundle lets you race longer, sharper, and with complete confidence.
Wheel + base included
25nm torque
Brushless motor
Wireless 360Hz force feedback
Simucube wheelbases have earned their reputation as the best in the business thanks to their unmatched realism, flawless engineering, and the precise, immersive control demanded by professional sim racers.
The Simucube 2 Pro gives you 25Nm of torque, making your races feel like you're on a real track and in control.
Steering is stable and feels natural because of the motor's smooth and consistent feedback, giving you the confidence to fight for first place.
You can feel every bump, texture, and tire grip thanks to its advanced responsive motor.
It's strong, balanced and steady, which helps you stay comfortable and focused even when you're racing for hours at a time.
Gomez Sim Industries sim wheels are ranked among the best on the market today, trusted by professional racers like Tony Kanaan for their precision engineering, premium feel, and unmatched performance.
The GSI Hyper P1 wheel gives you control and comfort in one premium design.
Its 4.3-inch LCD touchscreen gives you quick access to everything you need while racing.
You can fine-tune your setup using 72 mappable inputs, giving you full command over every function.
The CEMS N52 magnetic shifters provide crisp, reliable gear changes that feel natural each time.
Durable carbon fibre, aluminium, and silicone handles make it strong enough for daily use without losing comfort.
With bright RGB LEDs that keep key data visible, the Hyper P1 keeps you connected and in control from start to finish.
With the Simucube 2 Pro R2’s TrueDrive software, you get total control with plenty of options to tweak for any racer.
You can adjust the steering, force feedback, and feel to match how you drive.
There are hundreds of ready-made profiles that make setting things up fast, which means you get to spend more time racing and less time messing with settings.
Each setting change is easy and on point, so you can get your wheelbase feeling just right.
TrueDrive lets you set up your race feel so you can stay comfortable, focused, and quick through every turn and straight.
Watch this short video to learn how to set up your Simucube 2 Pro R2 wheelbase from start to finish.
You’ll see each step clearly explained, from putting it together to calibration, so you can start racing fast.
The Gamer Gear Direct team has tested and confirmed this guide to make sure it’s simple, accurate, and easy to follow for anyone, no matter your skill level.
Simucube has earned the trust of world-class sim racers and motorsport professionals alike.
From IndyCar legend Tony Kanaan to Team Redline’s esports champion Kevin Siggy and F2 driver Alex Dunne, the best in the business count on Simucube.
They use its precision-built hardware and true-to-life force feedback to sharpen their skills and stay ready for real-world competition.
Every race, every lap, Simucube delivers the accuracy and consistency the pros demand. When the world’s elite racers rely on it to perform at their peak, you can be confident you’re in the right hands!
"Since day one when I started taking sim racing more serious I had a Simucube 2 wheelbase. The force feedback, feeling and accuracy are extremely real. Nothing compares to it. I love it."
“When I first started racing in cars, I felt a lot more comfortable jumping into one, even with no experience, just because of the amount of time I did on the sim.”
“I’ve been using Simucube wheelbases for over 3 years and they never disappointed me in the experience they gave me. Now with the new Team Redline design on it, it looks even more amazing and I’m happy to continue using it for every top sim racing event”
Our racing simulator specialists are here to make it easy. With Gamer Gear Direct you get:
Call us on (03) 9961 0240, chat with our sim experts live, or email support@gamergeardirect.com.au. We’ll help you build the perfect setup for performance, realism, or both.
The Simucube 2 Pro stands out for its smooth 25Nm torque and zero delay feedback. It’s built with high-end components that deliver precise, consistent steering feel without any graininess or cogging. Every detail from road texture to tyre grip is transferred instantly, giving you a full experience.
TrueDrive gives you full control over how the wheel feels. You can adjust force feedback, damping, and sensitivity, or choose from community profiles to match your driving style.
Absolutely. The TrueDrive software lets you fine-tune every aspect of the wheelbase — from force strength to damping and friction. You can load community profiles or build your own to match your exact driving style.
Yes, it works with all major sim racing titles, including iRacing, Assetto Corsa, rFactor, and Automobilista. The 360Hz force feedback ensures smooth and responsive input across every platform.
The overmoulded silicone handles stay comfortable and slip-free even after hours of use. The lightweight carbon fibre and aluminium frame keep it sturdy without feeling heavy.
The Hyper P1 offers 72 total mappable inputs. You can assign functions like brake bias, traction control, or camera changes right from the wheel.
The Simucube 2 Pro’s 25Nm motor produces detailed and realistic feedback without any delay. It responds instantly to changes in grip, weight transfer, and road surface so you can react faster and drive more precisely.
It’s built for serious sim racers who want professional-grade gear. That said, it’s user-friendly enough for enthusiasts looking to step up to a more realistic experience. It offers the control and reliability needed at any skill level.
Both the wheelbase and wheel are made from premium materials designed for long-term durability. The Simucube 2 Pro comes with a two-year manufacturer warranty, so you can race with confidence knowing it’s built to last.
You’ll get full technical support from our team of sim racing specialists. We can guide you through setup, calibration, and customisation so your system runs perfectly from day one.
Simucube 2 Pro Wheelbase
Motor: High response speed Direct Drive optimised ultra low torque ripple motor
Wireless Wheel Support: Yes
Max Torque: 25 Nm
Max Torque Slew Rate: 8.0 Nm/ms
Angle Sensor: 22 bit absolute
Power Supply: R2 1 x 450 W Peak
Torque Slew Rate Adjustment: 1 – 8.0 Nm/ms
Torque Reconstruction Processing: Yes
Static Force Reduction: Yes
Natural Damping, Inertia and Friction Filters: Yes
Dimensions
Wheel Base Dimensions incl. SQR: 130 x 130 x 270 mm
Mounting Holes: M8 x 4 pcs threaded hole
Mounting Hole Pattern DIA: 145 mm
Flange Centering Hole DIA: 110 mm
Wheel Base Weight: 11.1kg
Now with 360hz force feedback on iRacing.
Gomez Sim Industries Hyper P1 Sim Racing Wheel
Hi-Res 4.3" LCD Touchscreen
3 Seven-Way Multi Switches
3 + 14 + 3 RGB LED Rev Lights
“CEMS N52” V3 Shifters
5 Backlit RGB LED Push-Button Rotary Encoders with 5-way functionality
Standard "HSE" Dual Clutches
12 Momentary RGB LED Push Buttons (500 gram actuation force)
“Spec 3” Coiled Cable
72 Total Mappable Inputs
88 Addressable RGB LEDs
6061 Aluminum Components
300mm Diameter
Direct-Injection Silicone Handles
70mm Threaded Bolt Pattern
5mm Carbon Fiber Faceplate
Extra Label Sheets
Simucube 2 Pro R2 wheelbase
Gomez Sim Industries Hyper P1 sim racing wheel
Simucube wheelside quick release
Australian power supply
All required cables
Standard torque off button
4x M8x30 bolts
Pin for Simucube quick release
Simucube products are covered by a 2 year limited manufacturer warranty and our own dedicated Aussie support team. You can race with confidence knowing help is just a call or email away. This warranty covers you against product defects.
Every Simucube product sold by Gamer Gear Direct is 100% genuine and sourced directly from Simucube's official distributors. You get full warranty coverage and local support from our team of simulation experts.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
With the Simucube 2 Pro + GSI Hyper P1 Bundle, you're in total control of a true racing experience.
The Simucube 2 Pro’s 25Nm direct drive motor puts out accurate and powerful force feedback so you can feel every detail of the track in real time.
Paired with the GSI Hyper P1 wheel’s 4.3-inch LCD touchscreen, magnetic shifters, and 72 mappable inputs, you’ll feel your car respond instantly to your commands.
With both gears built from premium materials for lasting performance, this bundle lets you race longer, sharper, and with complete confidence.
Wheel + base included
25nm torque
Brushless motor
Wireless 360Hz force feedback
Simucube wheelbases have earned their reputation as the best in the business thanks to their unmatched realism, flawless engineering, and the precise, immersive control demanded by professional sim racers.
The Simucube 2 Pro gives you 25Nm of torque, making your races feel like you're on a real track and in control.
Steering is stable and feels natural because of the motor's smooth and consistent feedback, giving you the confidence to fight for first place.
You can feel every bump, texture, and tire grip thanks to its advanced responsive motor.
It's strong, balanced and steady, which helps you stay comfortable and focused even when you're racing for hours at a time.
Gomez Sim Industries sim wheels are ranked among the best on the market today, trusted by professional racers like Tony Kanaan for their precision engineering, premium feel, and unmatched performance.
The GSI Hyper P1 wheel gives you control and comfort in one premium design.
Its 4.3-inch LCD touchscreen gives you quick access to everything you need while racing.
You can fine-tune your setup using 72 mappable inputs, giving you full command over every function.
The CEMS N52 magnetic shifters provide crisp, reliable gear changes that feel natural each time.
Durable carbon fibre, aluminium, and silicone handles make it strong enough for daily use without losing comfort.
With bright RGB LEDs that keep key data visible, the Hyper P1 keeps you connected and in control from start to finish.
With the Simucube 2 Pro R2’s TrueDrive software, you get total control with plenty of options to tweak for any racer.
You can adjust the steering, force feedback, and feel to match how you drive.
There are hundreds of ready-made profiles that make setting things up fast, which means you get to spend more time racing and less time messing with settings.
Each setting change is easy and on point, so you can get your wheelbase feeling just right.
TrueDrive lets you set up your race feel so you can stay comfortable, focused, and quick through every turn and straight.
Watch this short video to learn how to set up your Simucube 2 Pro R2 wheelbase from start to finish.
You’ll see each step clearly explained, from putting it together to calibration, so you can start racing fast.
The Gamer Gear Direct team has tested and confirmed this guide to make sure it’s simple, accurate, and easy to follow for anyone, no matter your skill level.
Simucube has earned the trust of world-class sim racers and motorsport professionals alike.
From IndyCar legend Tony Kanaan to Team Redline’s esports champion Kevin Siggy and F2 driver Alex Dunne, the best in the business count on Simucube.
They use its precision-built hardware and true-to-life force feedback to sharpen their skills and stay ready for real-world competition.
Every race, every lap, Simucube delivers the accuracy and consistency the pros demand. When the world’s elite racers rely on it to perform at their peak, you can be confident you’re in the right hands!
"Since day one when I started taking sim racing more serious I had a Simucube 2 wheelbase. The force feedback, feeling and accuracy are extremely real. Nothing compares to it. I love it."
“When I first started racing in cars, I felt a lot more comfortable jumping into one, even with no experience, just because of the amount of time I did on the sim.”
“I’ve been using Simucube wheelbases for over 3 years and they never disappointed me in the experience they gave me. Now with the new Team Redline design on it, it looks even more amazing and I’m happy to continue using it for every top sim racing event”
Our racing simulator specialists are here to make it easy. With Gamer Gear Direct you get:
Call us on (03) 9961 0240, chat with our sim experts live, or email support@gamergeardirect.com.au. We’ll help you build the perfect setup for performance, realism, or both.
The Simucube 2 Pro stands out for its smooth 25Nm torque and zero delay feedback. It’s built with high-end components that deliver precise, consistent steering feel without any graininess or cogging. Every detail from road texture to tyre grip is transferred instantly, giving you a full experience.
TrueDrive gives you full control over how the wheel feels. You can adjust force feedback, damping, and sensitivity, or choose from community profiles to match your driving style.
Absolutely. The TrueDrive software lets you fine-tune every aspect of the wheelbase — from force strength to damping and friction. You can load community profiles or build your own to match your exact driving style.
Yes, it works with all major sim racing titles, including iRacing, Assetto Corsa, rFactor, and Automobilista. The 360Hz force feedback ensures smooth and responsive input across every platform.
The overmoulded silicone handles stay comfortable and slip-free even after hours of use. The lightweight carbon fibre and aluminium frame keep it sturdy without feeling heavy.
The Hyper P1 offers 72 total mappable inputs. You can assign functions like brake bias, traction control, or camera changes right from the wheel.
The Simucube 2 Pro’s 25Nm motor produces detailed and realistic feedback without any delay. It responds instantly to changes in grip, weight transfer, and road surface so you can react faster and drive more precisely.
It’s built for serious sim racers who want professional-grade gear. That said, it’s user-friendly enough for enthusiasts looking to step up to a more realistic experience. It offers the control and reliability needed at any skill level.
Both the wheelbase and wheel are made from premium materials designed for long-term durability. The Simucube 2 Pro comes with a two-year manufacturer warranty, so you can race with confidence knowing it’s built to last.
You’ll get full technical support from our team of sim racing specialists. We can guide you through setup, calibration, and customisation so your system runs perfectly from day one.
Simucube 2 Pro Wheelbase
Motor: High response speed Direct Drive optimised ultra low torque ripple motor
Wireless Wheel Support: Yes
Max Torque: 25 Nm
Max Torque Slew Rate: 8.0 Nm/ms
Angle Sensor: 22 bit absolute
Power Supply: R2 1 x 450 W Peak
Torque Slew Rate Adjustment: 1 – 8.0 Nm/ms
Torque Reconstruction Processing: Yes
Static Force Reduction: Yes
Natural Damping, Inertia and Friction Filters: Yes
Dimensions
Wheel Base Dimensions incl. SQR: 130 x 130 x 270 mm
Mounting Holes: M8 x 4 pcs threaded hole
Mounting Hole Pattern DIA: 145 mm
Flange Centering Hole DIA: 110 mm
Wheel Base Weight: 11.1kg
Now with 360hz force feedback on iRacing.
Gomez Sim Industries Hyper P1 Sim Racing Wheel
Hi-Res 4.3" LCD Touchscreen
3 Seven-Way Multi Switches
3 + 14 + 3 RGB LED Rev Lights
“CEMS N52” V3 Shifters
5 Backlit RGB LED Push-Button Rotary Encoders with 5-way functionality
Standard "HSE" Dual Clutches
12 Momentary RGB LED Push Buttons (500 gram actuation force)
“Spec 3” Coiled Cable
72 Total Mappable Inputs
88 Addressable RGB LEDs
6061 Aluminum Components
300mm Diameter
Direct-Injection Silicone Handles
70mm Threaded Bolt Pattern
5mm Carbon Fiber Faceplate
Extra Label Sheets
Simucube 2 Pro R2 wheelbase
Gomez Sim Industries Hyper P1 sim racing wheel
Simucube wheelside quick release
Australian power supply
All required cables
Standard torque off button
4x M8x30 bolts
Pin for Simucube quick release
Simucube products are covered by a 2 year limited manufacturer warranty and our own dedicated Aussie support team. You can race with confidence knowing help is just a call or email away. This warranty covers you against product defects.
Every Simucube product sold by Gamer Gear Direct is 100% genuine and sourced directly from Simucube's official distributors. You get full warranty coverage and local support from our team of simulation experts.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
