With the Simucube 2 Pro + GSI FPE V2, you get the best of both worlds: responsive feedback and accurate control that just feels right when you're racing.
The Simucube 2 Pro has a 25Nm motor that gives you detailed feedback, which means you can feel every little detail of your car and the track.
Its TrueDrive software lets you set things up just how you like them, so you get the perfect feel.
And when you pair it with the GSI FPE V2, which has a 4.3-inch screen, 66 colorful LEDs, and is built by hand, every race is super sharp and responsive.
This bundle is made to last, and it gives you great performance, custom control, and comfort for racers who want the best.
Wheel + base included
25nm torque
Brushless motor
Wireless 360Hz force feedback
Simucube wheelbases are the gold standard in direct drive technology, offering ultra-smooth, lifelike feedback that makes every race feel as real as the track itself.
The Simucube 2 Pro gives you 25Nm of torque that feels smooth and realistic as if you’re on a real track.
Its detailed force feedback gives you clear, consistent steering so you can push harder with full confidence.
You'll feel every little change in the road, how much grip you have, and every bump clearly.
Made with high-grade materials and designed for serious racing, the Simucube 2 Pro is reliable, tough, and feels just like driving a real race car.
Gomez Sim Industries sim wheels combine cutting-edge design with pro-level performance, making them a top choice for serious racers and champions like Tony Kanaan.
The GSI FPE V2 wheel gives you clear, accurate control every time you race.
Its 4.3-inch LCD touchscreen and 66 RGB LEDs keep everything visible and responsive, while the hand-assembled build adds to your confidence.
The dual clutches and tactile shifters make gear changes quick and smooth. Every input feels instant thanks to simOS firmware designed for racing precision.
With lightweight construction, dust-resistant handles, and 57 customisable inputs, the FPE V2 is built for comfort and control.
With Simucube 2 Pro R2’s TrueDrive software, you’re in charge of how your steering wheel feels.
You can tweak everything – force feedback, sensitivity, traction, until it’s just right for you.
Hundreds of ready-made profiles available make setup quick and simple.
While advanced settings let you go deeper when you want more control.
Every adjustment is on point, so your steering stays smooth when you hit those corners.
TrueDrive makes your setup all about you, so you can concentrate on driving your best in every race.
Watch this short video guide to see how to set up your Simucube 2 Pro wheelbase from start to finish.
You’ll follow each step, from mounting and connection to calibration, so you’re ready to race in minutes.
The Gamer Gear Direct team has tested and confirmed this guide to be simple, accurate, and reliable. Every instruction is clear and easy to follow, no matter your experience level.
Simucube has earned the trust of world-class sim racers and motorsport professionals alike.
From IndyCar legend Tony Kanaan to Team Redline’s esports champion Kevin Siggy and F2 driver Alex Dunne, the best in the business count on Simucube.
They use its precision-built hardware and true-to-life force feedback to sharpen their skills and stay ready for real-world competition.
Every race, every lap, Simucube delivers the accuracy and consistency the pros demand. When the world’s elite racers rely on it to perform at their peak, you can be confident you’re in the right hands!
"Since day one when I started taking sim racing more serious I had a Simucube 2 wheelbase. The force feedback, feeling and accuracy are extremely real. Nothing compares to it. I love it."
“When I first started racing in cars, I felt a lot more comfortable jumping into one, even with no experience, just because of the amount of time I did on the sim.”
“I’ve been using Simucube wheelbases for over 3 years and they never disappointed me in the experience they gave me. Now with the new Team Redline design on it, it looks even more amazing and I’m happy to continue using it for every top sim racing event”
When you chat with our racing simulator specialists, you get:
Call us on (03) 9961 0240, reach our sim experts on live chat, or email support@gamergeardirect.com.au. A knowledgeable racing simulator specialist will help you find or build the perfect setup that fits your budget.
It’s the combination of strength, accuracy, and comfort. The Simucube 2 Pro gives you 25Nm of torque with smooth, stable force feedback, while the GSI FPE V2 wheel adds precision control through tactile inputs and clear visibility. Together, they deliver a racing experience that feels natural and consistent every time you drive.
Yes. Beginners can rely on its ready-to-use profiles for a simple start, while advanced racers can fine-tune every setting through TrueDrive software and simOS firmware for complete control.
Setup is straightforward. Both units come ready with clear guides and intuitive software. Most users are fully up and running within minutes, even without technical experience.
No. The torque is powerful but completely adjustable. You can reduce or increase the force feedback depending on what feels comfortable for your driving style and car setup.
Yes. The Simucube 2 Pro and GSI FPE V2 are compatible with most major sim rigs, mounts, and accessories. You can integrate them easily without extra parts or adapters.
It’s hand-assembled, lightweight, and built with premium components like CEMS N52 V3 shifters and 66 addressable RGB LEDs. Every control feels crisp, and every function responds instantly.
TrueDrive lets you adjust the smallest details—like damping, friction, and torque response—so the wheel feels exactly how you want. It helps you find the right balance between realism and comfort.
Yes. The silicone handles are dust-resistant, easy to grip, and shaped for comfort. Combined with the wheel’s light 1.53 kg weight, fatigue stays low even in long races.
The Simucube 2 Pro includes a two-year manufacturer warranty, and GSI offers dedicated product support. You’ll also have access to Gamer Gear Direct’s expert assistance whenever needed.
You’re getting a perfectly matched system that’s tested for balance, power, and precision. The wheel and base work together seamlessly, saving you time, tuning effort, and the hassle of mixing different brands.
Simucube 2 Pro Wheelbase
Motor: High response speed Direct Drive optimised ultra low torque ripple motor
Wireless Wheel Support: Yes
Max Torque: 25 Nm
Max Torque Slew Rate: 8.0 Nm/ms
Angle Sensor: 22 bit absolute
Power Supply: R2 1 x 450 W Peak
Torque Slew Rate Adjustment: 1 – 8.0 Nm/ms
Torque Reconstruction Processing: Yes
Static Force Reduction: Yes
Natural Damping, Inertia and Friction Filters: Yes
Dimensions
Wheel Base Dimensions incl. SQR: 130 x 130 x 270 mm
Mounting Holes: M8 x 4 pcs threaded hole
Mounting Hole Pattern DIA: 145 mm
Flange Centering Hole DIA: 110 mm
Wheel Base Weight: 11.1kg
Now with 360hz force feedback on iRacing.
Gomez Sim Industries Formula Pro Elite V2 Sim Racing Wheel
Hi-Res 4.3" LCD Touchscreen
Dust-Resistant Silicone Handles
6.5 Ncm Rotary Encoders
2 Seven-Way Multi Switches
3 + 14 + 3 RGB LED Rev Lights
2x CEMS N52 V3 Shifters
5 Backlit RGB LED Push-Button Rotary Encoders with 5-way functionality
HSE Dual Clutches
10 Momentary RGB LED Push Buttons (500 gram actuation force)
Spec 3 Coiled Cable
57 Total Mappable Inputs
66 Addressable RGB LEDs
6061 Aluminium Components
300mm Diameter
Direct-Injection Silicone Handles
70mm Threaded Bolt Pattern
Carbon Fibre Faceplate
Aluminium Unibody Housing
1.53kg Max Weight (4 Paddles)
Compatibility
Asetek (via Asetek quick release or Invicta quick release)
Simucube
Simagic
VRS DirectForce Pro
Accuforce (via Accuforce QR)
Fanatec DD Bases (via Fanatec Podium Hub)
Moza (via Moza QR)
Most 8Nm+ wheelbases
Simucube 2 Pro R2 wheelbase
Gomez Sim Industries Formula Pro Elite V2 sim racing wheel
Simucube wheelside quick release
Australian power supply
All required cables
Standard torque off button
4x M8x30 bolts
Pin for Simucube quick release
Simucube products are covered by a 2 year limited manufacturer warranty and our own dedicated Aussie support team. You can race with confidence knowing help is just a call or email away. This warranty covers you against product defects.
Every Simucube product sold by Gamer Gear Direct is 100% genuine and sourced directly from Simucube's official distributors. You get full warranty coverage and local support from our team of simulation experts.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
With the Simucube 2 Pro + GSI FPE V2, you get the best of both worlds: responsive feedback and accurate control that just feels right when you're racing.
The Simucube 2 Pro has a 25Nm motor that gives you detailed feedback, which means you can feel every little detail of your car and the track.
Its TrueDrive software lets you set things up just how you like them, so you get the perfect feel.
And when you pair it with the GSI FPE V2, which has a 4.3-inch screen, 66 colorful LEDs, and is built by hand, every race is super sharp and responsive.
This bundle is made to last, and it gives you great performance, custom control, and comfort for racers who want the best.
Wheel + base included
25nm torque
Brushless motor
Wireless 360Hz force feedback
Simucube wheelbases are the gold standard in direct drive technology, offering ultra-smooth, lifelike feedback that makes every race feel as real as the track itself.
The Simucube 2 Pro gives you 25Nm of torque that feels smooth and realistic as if you’re on a real track.
Its detailed force feedback gives you clear, consistent steering so you can push harder with full confidence.
You'll feel every little change in the road, how much grip you have, and every bump clearly.
Made with high-grade materials and designed for serious racing, the Simucube 2 Pro is reliable, tough, and feels just like driving a real race car.
Gomez Sim Industries sim wheels combine cutting-edge design with pro-level performance, making them a top choice for serious racers and champions like Tony Kanaan.
The GSI FPE V2 wheel gives you clear, accurate control every time you race.
Its 4.3-inch LCD touchscreen and 66 RGB LEDs keep everything visible and responsive, while the hand-assembled build adds to your confidence.
The dual clutches and tactile shifters make gear changes quick and smooth. Every input feels instant thanks to simOS firmware designed for racing precision.
With lightweight construction, dust-resistant handles, and 57 customisable inputs, the FPE V2 is built for comfort and control.
With Simucube 2 Pro R2’s TrueDrive software, you’re in charge of how your steering wheel feels.
You can tweak everything – force feedback, sensitivity, traction, until it’s just right for you.
Hundreds of ready-made profiles available make setup quick and simple.
While advanced settings let you go deeper when you want more control.
Every adjustment is on point, so your steering stays smooth when you hit those corners.
TrueDrive makes your setup all about you, so you can concentrate on driving your best in every race.
Watch this short video guide to see how to set up your Simucube 2 Pro wheelbase from start to finish.
You’ll follow each step, from mounting and connection to calibration, so you’re ready to race in minutes.
The Gamer Gear Direct team has tested and confirmed this guide to be simple, accurate, and reliable. Every instruction is clear and easy to follow, no matter your experience level.
Simucube has earned the trust of world-class sim racers and motorsport professionals alike.
From IndyCar legend Tony Kanaan to Team Redline’s esports champion Kevin Siggy and F2 driver Alex Dunne, the best in the business count on Simucube.
They use its precision-built hardware and true-to-life force feedback to sharpen their skills and stay ready for real-world competition.
Every race, every lap, Simucube delivers the accuracy and consistency the pros demand. When the world’s elite racers rely on it to perform at their peak, you can be confident you’re in the right hands!
"Since day one when I started taking sim racing more serious I had a Simucube 2 wheelbase. The force feedback, feeling and accuracy are extremely real. Nothing compares to it. I love it."
“When I first started racing in cars, I felt a lot more comfortable jumping into one, even with no experience, just because of the amount of time I did on the sim.”
“I’ve been using Simucube wheelbases for over 3 years and they never disappointed me in the experience they gave me. Now with the new Team Redline design on it, it looks even more amazing and I’m happy to continue using it for every top sim racing event”
When you chat with our racing simulator specialists, you get:
Call us on (03) 9961 0240, reach our sim experts on live chat, or email support@gamergeardirect.com.au. A knowledgeable racing simulator specialist will help you find or build the perfect setup that fits your budget.
It’s the combination of strength, accuracy, and comfort. The Simucube 2 Pro gives you 25Nm of torque with smooth, stable force feedback, while the GSI FPE V2 wheel adds precision control through tactile inputs and clear visibility. Together, they deliver a racing experience that feels natural and consistent every time you drive.
Yes. Beginners can rely on its ready-to-use profiles for a simple start, while advanced racers can fine-tune every setting through TrueDrive software and simOS firmware for complete control.
Setup is straightforward. Both units come ready with clear guides and intuitive software. Most users are fully up and running within minutes, even without technical experience.
No. The torque is powerful but completely adjustable. You can reduce or increase the force feedback depending on what feels comfortable for your driving style and car setup.
Yes. The Simucube 2 Pro and GSI FPE V2 are compatible with most major sim rigs, mounts, and accessories. You can integrate them easily without extra parts or adapters.
It’s hand-assembled, lightweight, and built with premium components like CEMS N52 V3 shifters and 66 addressable RGB LEDs. Every control feels crisp, and every function responds instantly.
TrueDrive lets you adjust the smallest details—like damping, friction, and torque response—so the wheel feels exactly how you want. It helps you find the right balance between realism and comfort.
Yes. The silicone handles are dust-resistant, easy to grip, and shaped for comfort. Combined with the wheel’s light 1.53 kg weight, fatigue stays low even in long races.
The Simucube 2 Pro includes a two-year manufacturer warranty, and GSI offers dedicated product support. You’ll also have access to Gamer Gear Direct’s expert assistance whenever needed.
You’re getting a perfectly matched system that’s tested for balance, power, and precision. The wheel and base work together seamlessly, saving you time, tuning effort, and the hassle of mixing different brands.
Simucube 2 Pro Wheelbase
Motor: High response speed Direct Drive optimised ultra low torque ripple motor
Wireless Wheel Support: Yes
Max Torque: 25 Nm
Max Torque Slew Rate: 8.0 Nm/ms
Angle Sensor: 22 bit absolute
Power Supply: R2 1 x 450 W Peak
Torque Slew Rate Adjustment: 1 – 8.0 Nm/ms
Torque Reconstruction Processing: Yes
Static Force Reduction: Yes
Natural Damping, Inertia and Friction Filters: Yes
Dimensions
Wheel Base Dimensions incl. SQR: 130 x 130 x 270 mm
Mounting Holes: M8 x 4 pcs threaded hole
Mounting Hole Pattern DIA: 145 mm
Flange Centering Hole DIA: 110 mm
Wheel Base Weight: 11.1kg
Now with 360hz force feedback on iRacing.
Gomez Sim Industries Formula Pro Elite V2 Sim Racing Wheel
Hi-Res 4.3" LCD Touchscreen
Dust-Resistant Silicone Handles
6.5 Ncm Rotary Encoders
2 Seven-Way Multi Switches
3 + 14 + 3 RGB LED Rev Lights
2x CEMS N52 V3 Shifters
5 Backlit RGB LED Push-Button Rotary Encoders with 5-way functionality
HSE Dual Clutches
10 Momentary RGB LED Push Buttons (500 gram actuation force)
Spec 3 Coiled Cable
57 Total Mappable Inputs
66 Addressable RGB LEDs
6061 Aluminium Components
300mm Diameter
Direct-Injection Silicone Handles
70mm Threaded Bolt Pattern
Carbon Fibre Faceplate
Aluminium Unibody Housing
1.53kg Max Weight (4 Paddles)
Compatibility
Asetek (via Asetek quick release or Invicta quick release)
Simucube
Simagic
VRS DirectForce Pro
Accuforce (via Accuforce QR)
Fanatec DD Bases (via Fanatec Podium Hub)
Moza (via Moza QR)
Most 8Nm+ wheelbases
Simucube 2 Pro R2 wheelbase
Gomez Sim Industries Formula Pro Elite V2 sim racing wheel
Simucube wheelside quick release
Australian power supply
All required cables
Standard torque off button
4x M8x30 bolts
Pin for Simucube quick release
Simucube products are covered by a 2 year limited manufacturer warranty and our own dedicated Aussie support team. You can race with confidence knowing help is just a call or email away. This warranty covers you against product defects.
Every Simucube product sold by Gamer Gear Direct is 100% genuine and sourced directly from Simucube's official distributors. You get full warranty coverage and local support from our team of simulation experts.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
