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Logitech G RS50 System

$1,199.00

Availability: Translation missing: en.general.icons.icon_check_circle icon Only 2 left!

✔ Authorised Australian Dealer
✔ Fast Shipping Australia Wide
✔ 30 Day Money Back Guarantee
✔ Backed By Manufacturer Warranty
✔ Questions? Call Us (03) 9961 0240

Estimated Arrival: Between Nov 09 and Nov 11. *ETA approximate ONLY

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Description

Logitech G RS50 System

The Logitech G RS50 System makes racing simple and real for anyone who wants a plug-and-play experience. 

Its motor gives you up to 8 Nm of torque, letting you feel every turn and bump in the road.

The TRUEFORCE technology connects directly to in-game physics and audio engines, translating lifelike details into precise, high-fidelity haptics.

The RS50 System works great whether you have a full racing setup or just use a desk.


Key features


  • Direct drive motor delivers up to 8Nm of torque for true precision
  • TRUEFORCE translates in-game physics and sound into real tactile feedback
  • Pre-assembled system arrives ready to race with plug-and-play simplicity
  • Gear-free and belt-free design ensures lag-free steering response
  • Compatible with G Series pedals and Driving Force shifter through Racing Adapter
  • Includes RS Wheel Hub and RS Round Wheel for a complete setup
  • Ready for rig or desk mounting with bolts and table clamp included
  • Constructed from low-carbon aluminium for durability
  • Uses 28% certified post-consumer recycled plastic for a lower footprint
  • Integrated quick release system lets you swap wheels fast

Powerful motor with up to 8Nm of torque

Every turn feels sharper and more alive with the RS50 System. 

Its 8 Nm torque gives you realistic feedback through TRUEFORCE technology, so you can feel every bump, slip, and corner.

The direct drive system gets rid of the lag and friction from belts or gears, meaning you stay locked into the race with spot-on control.

It’s smoother, faster, and more consistent that gives you the competitive edge where seconds matter most.

Logitech G RS50 System

Get a race-ready setup out of the box

Everything you need to get started is right there in the box. 

The RS50 System includes a wheel base, wheel hub, and round steering wheel, giving you a complete setup that feels solid and ready to race. 

You also get a power supply, a USB cable for connection, and a table clamp with base for secure mounting. 

Every part fits together cleanly, so you can spend less time setting up and more time feeling the road ahead.

Logitech G RS50 System

Plug-and-play with PC and console

You can start racing straight out of the box without setup delays. The Logitech G RS50 System arrives pre-assembled with everything ready to plug into your PC. 

Once connected, it recognises your system instantly and lets you launch your favourite racing titles without extra steps. It keeps things simple so you spend more time driving.

Console players get the same freedom. The Logitech G RS50 System works seamlessly with Xbox, PlayStation 5 and PlayStation 4, letting you connect and start driving within minutes. 

You don’t need extra software or complicated calibration. It detects your setup automatically and gives you full force feedback support so you can focus on racing, not settings.

Logitech G RS50 System

Road-tested by pro racers

Top racers like Lando Norris, Oscar Piastri, and Matt Field proudly trust Logitech G gear — and for good reason.

They know quality when they see it. Logitech G racing products deliver the precision, realism, and control that meet the expectations of elite drivers. When pros at the highest level put their name behind a brand, it says something.

If it’s good enough for them, you can bet it’ll take your racing to the next level too.


Oscar Piastri - McLaren F1 Driver

Oscar Piastri - McLaren F1 Driver



Alex Dunne - British F4 Champion

Lando Norris - McLaren F1 Driver



Matt Field

Matt Field - Pro Drift Racer




Logitech G RS50 System setup guide

Watch this short video guide to see how to set up your Logitech G RS50 System from start to finish. 

You’ll follow each step, from mounting and connection to calibration, so you’re ready to race in minutes. 

The Gamer Gear Direct team has tested and confirmed this guide to be simple, accurate, and reliable. Every instruction is clear and easy to follow, no matter your experience level.


Need a hand getting started?

Our racing simulator specialists are here to make things easy. You’ll get:

  • Expert guidance on choosing the right simulator for your goals and budget
  • Personalised setup advice tailored to your space and mounting needs
  • Smart gear pairing suggestions for wheels, pedals, seats, and accessories
  • Dedicated account representative for ongoing support

Call us on (03) 9961 0240, talk to our sim experts on live chat or email us at support@gamergeardirect.com.au and a knowledgeable racing simulator specialist will help you find (or build) the perfect setup.

Need some help?

Frequently asked questions

Is the RS50 System ready to use straight out of the box?

Yes, it’s fully pre-assembled with the base, hub, and wheel already connected. You just plug it into your PC, PlayStation, or Xbox and start racing. Everything you need, including the table clamp and rig mounting hardware, is in the box. No extra setup or calibration is required.

Can I use the RS50 System with my current Logitech pedals or shifter?

Yes, you can. The RS50 System works perfectly with your existing Logitech G Series Pedals and Driving Force Shifter when paired with the Logitech G Racing Adapter. You can upgrade your setup at your own pace without replacing what already works.

Does the RS50 System work on both consoles and PC?

Yes, it’s fully compatible with Xbox Series X|S, Xbox One, PlayStation 5, PlayStation 4, and Windows PCs. Just plug it in, select your game, and you’re good to go. It’s designed to make switching between platforms easy without complicated settings.

What makes the RS50 System different from older Logitech wheels?

Unlike older belt or gear-driven models, the RS50 System uses Direct Drive technology with up to 8 Nm of torque. This gives you precise, instant feedback that feels closer to real driving. It’s smoother, stronger, and far more accurate.

Does TRUEFORCE really make a difference while racing?

Yes, TRUEFORCE takes the data from your game’s physics and audio and turns it into high-definition haptic feedback. You’ll feel every bump, brake, and change in road texture in real time. It adds a new level of immersion that makes racing feel far more natural.

Can I mount it on a desk or do I need a racing rig?

You can do either. The RS50 System includes both the table clamp for easy desk mounting and the hardware needed for rig setups. It’s sturdy and secure on both, so you can race however you prefer.

How strong is the direct drive motor?

The RS50 System delivers up to 8 Nm of peak torque, giving you a powerful yet controlled feel. It reacts instantly to your movements without lag or looseness. It’s the kind of strength that gives you full confidence through every turn.

Is the RS50 System suitable for beginners?

Absolutely. It’s built for both new and experienced racers. The plug-and-play setup gets you started fast, and the realistic feedback helps you learn proper control right from the start. You’ll grow into it as your skills improve.

Does the RS50 System support all major racing games?

Yes, most popular racing titles on PC and consoles now support Logitech’s TRUEFORCE and Direct Drive wheels. You can find a full list of supported games on the Logitech G website, but nearly every major racing sim works right out of the box.

What materials are used in the RS50 System?

It’s made with low-carbon aluminium and certified post-consumer recycled plastic, giving it both strength and a smaller environmental footprint. The design looks premium, feels solid, and reflects Logitech’s move toward more sustainable production.

Specifications

Xbox Version

Xbox Series X|S or Xbox One console; Game that supports Logitech force feedback racing wheel. For a list of supported games, visit logitechG.com/support/RS50 OR Windows 11

Windows 10; 150 MB of available hard disk space

USB 2.0 port; Game that supports Logitech force feedback racing wheels.* 

For a list of supported games, visit logitechG.com/support/RS50

PS Version

PlayStation®5 or PlayStation®4 console; Game that supports Logitech force feedback racing wheel. 

For a list of supported games, visit logitechG.com/support/RS50 OR Windows 11, Windows 10

150 MB of available hard disk space

USB 2.0 port; Game that supports Logitech force feedback racing wheels.* 

For a list of supported games, visit logitechG.com/support/RS50

What’s In The Box?

Wheel base
Wheel hub and GT wheel
Power supply
USB cable
Table clamp and base
2 x helper tools
4 x T-nuts/bolts
Washers
Hex key
User documentation

Reviews

 

Warranty

Logitech products are covered by a 2 year limited manufacturer warranty and our own dedicated Aussie support team. You can race with confidence knowing help is just a call or email away. This warranty covers you against product defects.

Every Logitech product sold by Gamer Gear Direct is 100% genuine and sourced directly from Logitech's official distributors. You get full warranty coverage and local support from our team of simulation experts.

Shipping

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

Why Buy From Us?

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.

Description

Logitech G RS50 System

The Logitech G RS50 System makes racing simple and real for anyone who wants a plug-and-play experience. 

Its motor gives you up to 8 Nm of torque, letting you feel every turn and bump in the road.

The TRUEFORCE technology connects directly to in-game physics and audio engines, translating lifelike details into precise, high-fidelity haptics.

The RS50 System works great whether you have a full racing setup or just use a desk.


Key features


  • Direct drive motor delivers up to 8Nm of torque for true precision
  • TRUEFORCE translates in-game physics and sound into real tactile feedback
  • Pre-assembled system arrives ready to race with plug-and-play simplicity
  • Gear-free and belt-free design ensures lag-free steering response
  • Compatible with G Series pedals and Driving Force shifter through Racing Adapter
  • Includes RS Wheel Hub and RS Round Wheel for a complete setup
  • Ready for rig or desk mounting with bolts and table clamp included
  • Constructed from low-carbon aluminium for durability
  • Uses 28% certified post-consumer recycled plastic for a lower footprint
  • Integrated quick release system lets you swap wheels fast

Powerful motor with up to 8Nm of torque

Every turn feels sharper and more alive with the RS50 System. 

Its 8 Nm torque gives you realistic feedback through TRUEFORCE technology, so you can feel every bump, slip, and corner.

The direct drive system gets rid of the lag and friction from belts or gears, meaning you stay locked into the race with spot-on control.

It’s smoother, faster, and more consistent that gives you the competitive edge where seconds matter most.

Logitech G RS50 System

Get a race-ready setup out of the box

Everything you need to get started is right there in the box. 

The RS50 System includes a wheel base, wheel hub, and round steering wheel, giving you a complete setup that feels solid and ready to race. 

You also get a power supply, a USB cable for connection, and a table clamp with base for secure mounting. 

Every part fits together cleanly, so you can spend less time setting up and more time feeling the road ahead.

Logitech G RS50 System

Plug-and-play with PC and console

You can start racing straight out of the box without setup delays. The Logitech G RS50 System arrives pre-assembled with everything ready to plug into your PC. 

Once connected, it recognises your system instantly and lets you launch your favourite racing titles without extra steps. It keeps things simple so you spend more time driving.

Console players get the same freedom. The Logitech G RS50 System works seamlessly with Xbox, PlayStation 5 and PlayStation 4, letting you connect and start driving within minutes. 

You don’t need extra software or complicated calibration. It detects your setup automatically and gives you full force feedback support so you can focus on racing, not settings.

Logitech G RS50 System

Road-tested by pro racers

Top racers like Lando Norris, Oscar Piastri, and Matt Field proudly trust Logitech G gear — and for good reason.

They know quality when they see it. Logitech G racing products deliver the precision, realism, and control that meet the expectations of elite drivers. When pros at the highest level put their name behind a brand, it says something.

If it’s good enough for them, you can bet it’ll take your racing to the next level too.


Oscar Piastri - McLaren F1 Driver

Oscar Piastri - McLaren F1 Driver



Alex Dunne - British F4 Champion

Lando Norris - McLaren F1 Driver



Matt Field

Matt Field - Pro Drift Racer




Logitech G RS50 System setup guide

Watch this short video guide to see how to set up your Logitech G RS50 System from start to finish. 

You’ll follow each step, from mounting and connection to calibration, so you’re ready to race in minutes. 

The Gamer Gear Direct team has tested and confirmed this guide to be simple, accurate, and reliable. Every instruction is clear and easy to follow, no matter your experience level.


Need a hand getting started?

Our racing simulator specialists are here to make things easy. You’ll get:

  • Expert guidance on choosing the right simulator for your goals and budget
  • Personalised setup advice tailored to your space and mounting needs
  • Smart gear pairing suggestions for wheels, pedals, seats, and accessories
  • Dedicated account representative for ongoing support

Call us on (03) 9961 0240, talk to our sim experts on live chat or email us at support@gamergeardirect.com.au and a knowledgeable racing simulator specialist will help you find (or build) the perfect setup.

Need some help?

Frequently asked questions

Is the RS50 System ready to use straight out of the box?

Yes, it’s fully pre-assembled with the base, hub, and wheel already connected. You just plug it into your PC, PlayStation, or Xbox and start racing. Everything you need, including the table clamp and rig mounting hardware, is in the box. No extra setup or calibration is required.

Can I use the RS50 System with my current Logitech pedals or shifter?

Yes, you can. The RS50 System works perfectly with your existing Logitech G Series Pedals and Driving Force Shifter when paired with the Logitech G Racing Adapter. You can upgrade your setup at your own pace without replacing what already works.

Does the RS50 System work on both consoles and PC?

Yes, it’s fully compatible with Xbox Series X|S, Xbox One, PlayStation 5, PlayStation 4, and Windows PCs. Just plug it in, select your game, and you’re good to go. It’s designed to make switching between platforms easy without complicated settings.

What makes the RS50 System different from older Logitech wheels?

Unlike older belt or gear-driven models, the RS50 System uses Direct Drive technology with up to 8 Nm of torque. This gives you precise, instant feedback that feels closer to real driving. It’s smoother, stronger, and far more accurate.

Does TRUEFORCE really make a difference while racing?

Yes, TRUEFORCE takes the data from your game’s physics and audio and turns it into high-definition haptic feedback. You’ll feel every bump, brake, and change in road texture in real time. It adds a new level of immersion that makes racing feel far more natural.

Can I mount it on a desk or do I need a racing rig?

You can do either. The RS50 System includes both the table clamp for easy desk mounting and the hardware needed for rig setups. It’s sturdy and secure on both, so you can race however you prefer.

How strong is the direct drive motor?

The RS50 System delivers up to 8 Nm of peak torque, giving you a powerful yet controlled feel. It reacts instantly to your movements without lag or looseness. It’s the kind of strength that gives you full confidence through every turn.

Is the RS50 System suitable for beginners?

Absolutely. It’s built for both new and experienced racers. The plug-and-play setup gets you started fast, and the realistic feedback helps you learn proper control right from the start. You’ll grow into it as your skills improve.

Does the RS50 System support all major racing games?

Yes, most popular racing titles on PC and consoles now support Logitech’s TRUEFORCE and Direct Drive wheels. You can find a full list of supported games on the Logitech G website, but nearly every major racing sim works right out of the box.

What materials are used in the RS50 System?

It’s made with low-carbon aluminium and certified post-consumer recycled plastic, giving it both strength and a smaller environmental footprint. The design looks premium, feels solid, and reflects Logitech’s move toward more sustainable production.

Specifications

Xbox Version

Xbox Series X|S or Xbox One console; Game that supports Logitech force feedback racing wheel. For a list of supported games, visit logitechG.com/support/RS50 OR Windows 11

Windows 10; 150 MB of available hard disk space

USB 2.0 port; Game that supports Logitech force feedback racing wheels.* 

For a list of supported games, visit logitechG.com/support/RS50

PS Version

PlayStation®5 or PlayStation®4 console; Game that supports Logitech force feedback racing wheel. 

For a list of supported games, visit logitechG.com/support/RS50 OR Windows 11, Windows 10

150 MB of available hard disk space

USB 2.0 port; Game that supports Logitech force feedback racing wheels.* 

For a list of supported games, visit logitechG.com/support/RS50

What’s In The Box?

Wheel base
Wheel hub and GT wheel
Power supply
USB cable
Table clamp and base
2 x helper tools
4 x T-nuts/bolts
Washers
Hex key
User documentation

Reviews

 

Warranty

Logitech products are covered by a 2 year limited manufacturer warranty and our own dedicated Aussie support team. You can race with confidence knowing help is just a call or email away. This warranty covers you against product defects.

Every Logitech product sold by Gamer Gear Direct is 100% genuine and sourced directly from Logitech's official distributors. You get full warranty coverage and local support from our team of simulation experts.

Shipping

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

Why Buy From Us?

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.