The HORI Truck Control System with force feedback brings an ultra-realistic trucking experience straight to your desk.
With a full-size 15.8" steering wheel that rotates up to 1800°, responsive force feedback, and a versatile shifter supporting H-pattern and sequential modes, you’ll feel every turn, gear shift, and bump in the road.
The pedal unit uses magnetic sensors for precision and longevity, while 69 programmable inputs let you tailor controls to your exact preferences.
It’s fully compatible with ETS2 and ATS—just plug in and hit the virtual highway.
Gripping a small, toy-like wheel kills immersion fast.
That’s why the HORI Truck Control System gives you a full-size 15.8 inch wheel that turns a massive 1800 degrees, just like the real rigs.
Every hand-over-hand motion feels natural. Every corner demands real input.
It’s the kind of physical scale that makes your brain forget it’s a sim.
Add in the comfortable faux-leather wrap and you’ll stay locked in for hours.
Limp, lifeless wheels kill the vibe fast.
With the HORI Truck Control System’s dual motor force feedback, you feel real resistance so every bump, jolt, and tight corner hits your hands like it would on the road.
You’re feeling the weight of the rig and the texture of the terrain.
The force feedback is smart, tuned for trucking, and fully adjustable.
It responds fast, pulls hard, and brings the road to life in a way your fingers won’t forget.
Rushing a shift or grinding gears ruins the whole flow.
The HORI Truck Control System includes a shifter built for precision and flexibility.
Switch between H-pattern and sequential modes depending on your setup or load type.
You can feel each gear lock in clean and solid, with just the right amount of resistance.
Dial it in exactly how you want using the built-in tension control.
This isn’t a generic stick—it’s built for sim truckers who want their shifting to feel right, every single time.
Reaching for the keyboard in the middle of a turn kills the momentum.
The HORI Truck Control System puts 69 mappable inputs right at your fingertips so everything from lights to wipers to trailer brakes is exactly where you want it.
Assign commands to buttons, sticks, and toggles without hunting through menus.
Need a splitter switch? Done. Want dedicated cruise control? Easy.
It’s not just more buttons—it’s smarter layout and faster access.
You’re in control of every switch, dial, and decision without ever letting go of the wheel.
The HORI Truck Control System uses Hall effect magnetic sensors so every press of the gas, brake, or clutch is smooth, accurate, and built to last.
There’s no contact to wear down, no jittery inputs, and no sudden dead zones.
Just solid, repeatable performance that feels the same every time you sit down to drive.
Whether you're feathering the throttle or easing into a tight stop, these pedals respond cleanly and precisely.
Getting started shouldn’t mean buying more just to try it out.
The HORI Truck Control System includes Steam download codes for both Euro Truck Simulator 2 and American Truck Simulator.
You’ve got the hardware, now you’ve got the software to match.
Fire it up, pick your route, and start driving real loads in real maps right out of the box.
Just grab the wheel and go. It’s everything you need to hit the road from day one.
Looking for detailed information on assembling the HORI Truck Control System with Force Feedback for Windows 11/10? Click on the link below to download the HORI Truck Control System with Force Feedback for Windows 11/10 user manual.
It’s built for trucking first, which means it shines in Euro Truck Simulator 2 and American Truck Simulator. That said, it does work with some racing sims like Assetto Corsa and F1 2022 but expect limited compatibility on certain features. For full immersion, stick to the titles it’s designed around.
Yes. It’s a full 15.8 inches with up to 1800 degrees of rotation so it doesn’t just look the part, it feels like you’re steering an actual rig. That wide turn range forces you to handle corners like a pro, not a racer.
Absolutely. There's a simple toggle that lets you switch between H-pattern and sequential mode on the fly. It’s smooth, fast, and doesn’t require diving into software or menus. Just flip and go.
You can. The wheel and shifter both support hard mounting to most sim rigs using screws, or you can clamp them securely to a desk. Either way, you’ll get a stable setup that stays in place, even during heavy turns or shifts.
Nope. It includes Steam download codes for Euro Truck Simulator 2 and American Truck Simulator. So once you’ve got it plugged in, you're ready to hit the virtual highway—no extra spending required.
You get 69 total mappable inputs across the wheel, control panel, and shifter setup. Everything from headlights to differential lock can have its own dedicated button or switch.
They use Hall effect magnetic sensors, which means no physical contact inside. So your throttle, brake, and clutch inputs stay accurate, no matter how many hours you put in.
Yes. The dual-motor system uses steel helical gears to deliver smooth, realistic resistance. You’ll feel the weight of the truck, the road surface, and every jolt along the way.
Steering Unit:
External Dimensions: W 15.7 × D 17.7 × H 13.4 in / W 40 × D 45 × H 34 cm
Steering Diameter: 15.8 in / 40 cm
Degrees of Rotation: 1800
Weight: 7.5 lbs / 3.4 kg
Connection Type: USB-A Connector
Cable Length: 9.8 ft / 3 m
Mountable Surface Thickness: 0.2 - 1.8 in / 0.6 - 4.5 cm
Shifter Unit:
External Dimensions: W 6.3 × D 9.1 × H 10.6 in / W 16 × D 23 × H 28 cm
Weight: 3.1 lbs / 1.4 kg
Connection Type: USB-A Connector
Cable Length: 6.6 ft / 2 m
Mountable Surface Thickness: 0.2 - 2.2 in / 0.6 - 5.5 cm
Foot Pedal:
External Dimensions: W 13.4 × D 11.8 × H 6.3 in / W 34 × D 30 × H 16 cm
Weight: 3.1 lbs / 1.4 kg
Connection Type: Modular Connector
Cable Length: 5.9 ft / 1.8 m
Compatible Games List
✔ Fully compatible
(✔): Compatible, but there are some functions that require adjustment or cannot be used.
PC
*Game titles listed below are the Steam versions.
✔ American Truck Simulator
(✔) Euro Truck Simulator
✔ Euro Truck Simulator 2
✔ Assetto Corsa
✔ Assetto Corsa Competitzione
(✔) BeamNG.drive
(✔) Bus Simulator21
✔ CarX Drift Racing Online
✔ DIRT RALLY2.0
✔ EA Sports WRC
✔ F1 2020
✔ F1 2022
(✔) Farming Simulator 19
(✔) Fernbus Simulator
(✔) GRID
(✔) GRID Legends
(✔) NASCAR Heat 5
(✔) OMSI2
✔ Overpass2
(✔) Project Cars 2
(✔) Project Cars 3
(✔) snowrunner
(✔) The BUS
(✔) WRC9
(✔) WRC 10
(✔) WRC Generations
(✔) wreckfest
1 x Steering Wheel
1 x Shifter Control Panel
1 x Three-pedal unit (Accelerator, Brake, and Clutch pedals) X 1
Steam download codes for Euro Truck Simulator 2 and American Truck Simulator
User Manual
All HORI products are backed by a one year warranty. This warranty covers you against manufacturer defects.
If for some reason your item doesn't work as expected, simply contact us and we'll either repair your item under warranty or we may be able to offer a refund/exchange.
Again, if for some reason your item doesn't work as expected, contact us right away and we'll sort out any issues ASAP.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
The HORI Truck Control System with force feedback brings an ultra-realistic trucking experience straight to your desk.
With a full-size 15.8" steering wheel that rotates up to 1800°, responsive force feedback, and a versatile shifter supporting H-pattern and sequential modes, you’ll feel every turn, gear shift, and bump in the road.
The pedal unit uses magnetic sensors for precision and longevity, while 69 programmable inputs let you tailor controls to your exact preferences.
It’s fully compatible with ETS2 and ATS—just plug in and hit the virtual highway.
Gripping a small, toy-like wheel kills immersion fast.
That’s why the HORI Truck Control System gives you a full-size 15.8 inch wheel that turns a massive 1800 degrees, just like the real rigs.
Every hand-over-hand motion feels natural. Every corner demands real input.
It’s the kind of physical scale that makes your brain forget it’s a sim.
Add in the comfortable faux-leather wrap and you’ll stay locked in for hours.
Limp, lifeless wheels kill the vibe fast.
With the HORI Truck Control System’s dual motor force feedback, you feel real resistance so every bump, jolt, and tight corner hits your hands like it would on the road.
You’re feeling the weight of the rig and the texture of the terrain.
The force feedback is smart, tuned for trucking, and fully adjustable.
It responds fast, pulls hard, and brings the road to life in a way your fingers won’t forget.
Rushing a shift or grinding gears ruins the whole flow.
The HORI Truck Control System includes a shifter built for precision and flexibility.
Switch between H-pattern and sequential modes depending on your setup or load type.
You can feel each gear lock in clean and solid, with just the right amount of resistance.
Dial it in exactly how you want using the built-in tension control.
This isn’t a generic stick—it’s built for sim truckers who want their shifting to feel right, every single time.
Reaching for the keyboard in the middle of a turn kills the momentum.
The HORI Truck Control System puts 69 mappable inputs right at your fingertips so everything from lights to wipers to trailer brakes is exactly where you want it.
Assign commands to buttons, sticks, and toggles without hunting through menus.
Need a splitter switch? Done. Want dedicated cruise control? Easy.
It’s not just more buttons—it’s smarter layout and faster access.
You’re in control of every switch, dial, and decision without ever letting go of the wheel.
The HORI Truck Control System uses Hall effect magnetic sensors so every press of the gas, brake, or clutch is smooth, accurate, and built to last.
There’s no contact to wear down, no jittery inputs, and no sudden dead zones.
Just solid, repeatable performance that feels the same every time you sit down to drive.
Whether you're feathering the throttle or easing into a tight stop, these pedals respond cleanly and precisely.
Getting started shouldn’t mean buying more just to try it out.
The HORI Truck Control System includes Steam download codes for both Euro Truck Simulator 2 and American Truck Simulator.
You’ve got the hardware, now you’ve got the software to match.
Fire it up, pick your route, and start driving real loads in real maps right out of the box.
Just grab the wheel and go. It’s everything you need to hit the road from day one.
Looking for detailed information on assembling the HORI Truck Control System with Force Feedback for Windows 11/10? Click on the link below to download the HORI Truck Control System with Force Feedback for Windows 11/10 user manual.
It’s built for trucking first, which means it shines in Euro Truck Simulator 2 and American Truck Simulator. That said, it does work with some racing sims like Assetto Corsa and F1 2022 but expect limited compatibility on certain features. For full immersion, stick to the titles it’s designed around.
Yes. It’s a full 15.8 inches with up to 1800 degrees of rotation so it doesn’t just look the part, it feels like you’re steering an actual rig. That wide turn range forces you to handle corners like a pro, not a racer.
Absolutely. There's a simple toggle that lets you switch between H-pattern and sequential mode on the fly. It’s smooth, fast, and doesn’t require diving into software or menus. Just flip and go.
You can. The wheel and shifter both support hard mounting to most sim rigs using screws, or you can clamp them securely to a desk. Either way, you’ll get a stable setup that stays in place, even during heavy turns or shifts.
Nope. It includes Steam download codes for Euro Truck Simulator 2 and American Truck Simulator. So once you’ve got it plugged in, you're ready to hit the virtual highway—no extra spending required.
You get 69 total mappable inputs across the wheel, control panel, and shifter setup. Everything from headlights to differential lock can have its own dedicated button or switch.
They use Hall effect magnetic sensors, which means no physical contact inside. So your throttle, brake, and clutch inputs stay accurate, no matter how many hours you put in.
Yes. The dual-motor system uses steel helical gears to deliver smooth, realistic resistance. You’ll feel the weight of the truck, the road surface, and every jolt along the way.
Steering Unit:
External Dimensions: W 15.7 × D 17.7 × H 13.4 in / W 40 × D 45 × H 34 cm
Steering Diameter: 15.8 in / 40 cm
Degrees of Rotation: 1800
Weight: 7.5 lbs / 3.4 kg
Connection Type: USB-A Connector
Cable Length: 9.8 ft / 3 m
Mountable Surface Thickness: 0.2 - 1.8 in / 0.6 - 4.5 cm
Shifter Unit:
External Dimensions: W 6.3 × D 9.1 × H 10.6 in / W 16 × D 23 × H 28 cm
Weight: 3.1 lbs / 1.4 kg
Connection Type: USB-A Connector
Cable Length: 6.6 ft / 2 m
Mountable Surface Thickness: 0.2 - 2.2 in / 0.6 - 5.5 cm
Foot Pedal:
External Dimensions: W 13.4 × D 11.8 × H 6.3 in / W 34 × D 30 × H 16 cm
Weight: 3.1 lbs / 1.4 kg
Connection Type: Modular Connector
Cable Length: 5.9 ft / 1.8 m
Compatible Games List
✔ Fully compatible
(✔): Compatible, but there are some functions that require adjustment or cannot be used.
PC
*Game titles listed below are the Steam versions.
✔ American Truck Simulator
(✔) Euro Truck Simulator
✔ Euro Truck Simulator 2
✔ Assetto Corsa
✔ Assetto Corsa Competitzione
(✔) BeamNG.drive
(✔) Bus Simulator21
✔ CarX Drift Racing Online
✔ DIRT RALLY2.0
✔ EA Sports WRC
✔ F1 2020
✔ F1 2022
(✔) Farming Simulator 19
(✔) Fernbus Simulator
(✔) GRID
(✔) GRID Legends
(✔) NASCAR Heat 5
(✔) OMSI2
✔ Overpass2
(✔) Project Cars 2
(✔) Project Cars 3
(✔) snowrunner
(✔) The BUS
(✔) WRC9
(✔) WRC 10
(✔) WRC Generations
(✔) wreckfest
1 x Steering Wheel
1 x Shifter Control Panel
1 x Three-pedal unit (Accelerator, Brake, and Clutch pedals) X 1
Steam download codes for Euro Truck Simulator 2 and American Truck Simulator
User Manual
All HORI products are backed by a one year warranty. This warranty covers you against manufacturer defects.
If for some reason your item doesn't work as expected, simply contact us and we'll either repair your item under warranty or we may be able to offer a refund/exchange.
Again, if for some reason your item doesn't work as expected, contact us right away and we'll sort out any issues ASAP.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
