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Turtle Beach Kone II Air Gaming Mouse

Save $29.00
Original Price $228.00
Current Price $199.00

✔ Authorised Australian Dealer
✔ Fast Shipping Australia Wide
✔ 30 Day Money Back Guarantee
✔ Backed By Manufacturer Warranty
✔ Questions? Call Us (03) 9961 0240

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Description

Rise to the top with the Turtle Beach Kone II Air gaming mouse

The Turtle Beach Kone II Air is built for long, uninterrupted gaming sessions with up to 350 hours of Bluetooth battery life or 130 hours using 2.4GHz wireless. 

Its ergonomic shape fits comfortably in medium to large hands, and the 21 customizable functions give you serious control. 

The 26K DPI Owl-Eye sensor tracks with insane precision, while TITAN Optical Switches deliver fast, satisfying clicks with every shot. 

And with the multi-function 4D scroll wheel plus dual-zone RGB lighting, this mouse gives you total command of your gameplay.


Turtle Beach Kone II Air wireless gaming mouse features

  • Play longer marathons with up to 350 hours wireless battery life
  • Enjoy fast, crisp clicks with ultra-durable TITAN Optical Switches
  • Get pinpoint accuracy from the 26K DPI Owl-Eye sensor
  • Switch between 21 custom functions using Easy-Shift [+] technology
  • Scroll faster and smarter with a tilt-enabled 4D scroll wheel
  • Play while charging using the ultra-flexible PhantomFlex USB-C cable

Unlock 21 commands with the Kone II Air Easy-Shift technology

Master your commands with 21 custom functions at your fingertips using Easy-Shift [+] on the Turtle Beach Kone II Air. 

Every button transforms into more options, letting you do more without moving your hand. 

Assign complex macros, quick-access tools, or in-game shortcuts in seconds. 

It’s built for fast reactions and tighter control when the pressure’s on. 

You don’t have to reach, pause, or second-guess—just press, tilt, or scroll. 

Once you’ve set it up your way, you’ll wonder how you ever played without it.

Turtle Beach Kone II Air Gaming Mouse

Play and aim faster with Owl-Eye 26K tracking

Track every movement with lightning-fast speed and reliable accuracy. 

The Owl-Eye 26K DPI sensor in the Turtle Beach Kone II Air delivers razor-sharp precision, even during the most intense plays. 

It tracks up to 650 inches per second so when you react fast, it keeps up. 

Smooth, responsive tracking that makes every flick, swipe, and micro-adjustment count. 

Switch DPI instantly with a side button.

Turtle Beach Kone II Air Gaming Mouse

2.4GHz wireless + bluetooth gives you more freedom and flexibility

Switch between Bluetooth and 2.4GHz wireless instantly with the Turtle Beach Kone II Air. 

Go for high-performance 2.4GHz when precision matters most, with up to 130 hours of responsive gameplay. 

Then switch to Bluetooth for casual use or travel, and stretch your battery life up to 350 hours. 

You’re not tied down to one mode or setup. 

This dual wireless system gives you full flexibility, zero interruptions, and all the freedom to play your way—without giving up speed, control, or staying power.

Turtle Beach Kone II Air Gaming Mouse

PhantomFlex USB cable lets you keep playing while charging

Keep your momentum going with the ultra-flexible PhantomFlex USB-C cable on the Turtle Beach Kone II Air. 

It’s lightweight, drag-free, and built to feel like you’re still playing wirelessly. 

No stiff tugs, no awkward angles—just smooth movement while your mouse charges. 

The included adapter lets you position the wireless transmitter closer, cutting down latency even more. 

So when your battery runs low mid-match, you don’t stop. 

You plug in and keep going with the same precision and freedom.

Turtle Beach Kone II Air Gaming Mouse

Turtle Beach Kone II Air wireless gaming mouse user manual

Looking for detailed information on the Turtle Beach Kone II Air wireless gaming mouse? 

Then click on the link below to download the 

Turtle Beach Kone II Air wireless gaming mouse user manual.

Turtle Beach Kone II Air wireless gaming mouse user manual

Turtle Beach Kone II Air wireless gaming mouse frequently asked questions


How long does the battery actually last?

If you’re using Bluetooth, you’ll get up to 350 hours on a single charge. Switch to 2.4GHz wireless for better performance and you’re still getting up to 130 hours. Either way, you’re not charging this thing every other day.

Is it comfortable for long sessions?

Yes—especially if you’ve got medium to large hands. The ergonomic shape is made to support your grip during hours of use without straining your fingers or wrist.

Can I charge it and keep using it at the same time?

Absolutely. The PhantomFlex USB-C cable is super flexible and drag-free, so it feels smooth even when plugged in. No annoying stiffness or slowdown.

How many custom buttons can I actually use?

With Easy-Shift [+], you can assign up to 21 different functions. That includes the scroll wheel tilts and every button on the mouse. It’s a lot of control without crowding your setup.

Does the mouse feel fast and responsive in-game?

Yes. Between the 26K DPI Owl-Eye sensor and the optical switches, it’s sharp, accurate, and reacts instantly to every movement or click.

Can I use it for both work and gaming?

You can. Bluetooth makes it perfect for everyday tasks and switching between devices, and when you’re ready to game, just switch to 2.4GHz for full performance.

Specifications

General
TITAN Optical Switch
100 million click life cycle
On-board memory: 5 profiles
1.8m/5.9ft flexible charging cable, USB-C to USB-A
USB Report Rate: 1000 Hz
NVIDIA Reflex
Software: Swarm II

Sensor
Owl-Eye 26K optical sensor
Minimum DPI: 50
Maximum DPI: 26,000
Adjustable lift-off distance
50g acceleration
650 IPS (16.5m/s) Tracking Speed
Up to 350 Hours (Bluetooth®)
Up to 130 Hours (Wireless)

Connectivity
2.4GHz wireless via USB-A Adapter
Bluetooth®
USB-A

Battery
Rechargeable Battery
Up to 350 Hours (Bluetooth®)
Up to 130 Hours (Wireless)

Dimensions
Length: 130.2mm
Height: 44.1mm
Width: 82.6mm
Weight: 110g

Compatibility
Windows® 10 and above (software support)
USB 2.0 (or higher)
Internet connection (for driver software)

What’s In The Box?

Turtle Beach® Kone II Air wireless gaming mouse
Wireless USB-A Transmitter
PhantomFlex™ USB-C to USB-A Charging Cable
USB-A to USB-C Transmitter Adapter
Grip Tape
Quick-Start Guide

Reviews

 

Warranty

All Turtle Beach products are backed by a one year limited warranty. This warranty covers you against manufacturer defects.

If for some reason your Turtle Beach product does not work as expected, or is faulty, simply contact us and we'll either repair your item under warranty or we may be able to offer a refund/exchange. 

Again, if for some reason your Turtle Beach product doesn't work as expected, contact us right away and we'll sort out any issues ASAP.

Shipping

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

Why Buy From Us?

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.

Customer Reviews

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Description

Rise to the top with the Turtle Beach Kone II Air gaming mouse

The Turtle Beach Kone II Air is built for long, uninterrupted gaming sessions with up to 350 hours of Bluetooth battery life or 130 hours using 2.4GHz wireless. 

Its ergonomic shape fits comfortably in medium to large hands, and the 21 customizable functions give you serious control. 

The 26K DPI Owl-Eye sensor tracks with insane precision, while TITAN Optical Switches deliver fast, satisfying clicks with every shot. 

And with the multi-function 4D scroll wheel plus dual-zone RGB lighting, this mouse gives you total command of your gameplay.


Turtle Beach Kone II Air wireless gaming mouse features

  • Play longer marathons with up to 350 hours wireless battery life
  • Enjoy fast, crisp clicks with ultra-durable TITAN Optical Switches
  • Get pinpoint accuracy from the 26K DPI Owl-Eye sensor
  • Switch between 21 custom functions using Easy-Shift [+] technology
  • Scroll faster and smarter with a tilt-enabled 4D scroll wheel
  • Play while charging using the ultra-flexible PhantomFlex USB-C cable

Unlock 21 commands with the Kone II Air Easy-Shift technology

Master your commands with 21 custom functions at your fingertips using Easy-Shift [+] on the Turtle Beach Kone II Air. 

Every button transforms into more options, letting you do more without moving your hand. 

Assign complex macros, quick-access tools, or in-game shortcuts in seconds. 

It’s built for fast reactions and tighter control when the pressure’s on. 

You don’t have to reach, pause, or second-guess—just press, tilt, or scroll. 

Once you’ve set it up your way, you’ll wonder how you ever played without it.

Turtle Beach Kone II Air Gaming Mouse

Play and aim faster with Owl-Eye 26K tracking

Track every movement with lightning-fast speed and reliable accuracy. 

The Owl-Eye 26K DPI sensor in the Turtle Beach Kone II Air delivers razor-sharp precision, even during the most intense plays. 

It tracks up to 650 inches per second so when you react fast, it keeps up. 

Smooth, responsive tracking that makes every flick, swipe, and micro-adjustment count. 

Switch DPI instantly with a side button.

Turtle Beach Kone II Air Gaming Mouse

2.4GHz wireless + bluetooth gives you more freedom and flexibility

Switch between Bluetooth and 2.4GHz wireless instantly with the Turtle Beach Kone II Air. 

Go for high-performance 2.4GHz when precision matters most, with up to 130 hours of responsive gameplay. 

Then switch to Bluetooth for casual use or travel, and stretch your battery life up to 350 hours. 

You’re not tied down to one mode or setup. 

This dual wireless system gives you full flexibility, zero interruptions, and all the freedom to play your way—without giving up speed, control, or staying power.

Turtle Beach Kone II Air Gaming Mouse

PhantomFlex USB cable lets you keep playing while charging

Keep your momentum going with the ultra-flexible PhantomFlex USB-C cable on the Turtle Beach Kone II Air. 

It’s lightweight, drag-free, and built to feel like you’re still playing wirelessly. 

No stiff tugs, no awkward angles—just smooth movement while your mouse charges. 

The included adapter lets you position the wireless transmitter closer, cutting down latency even more. 

So when your battery runs low mid-match, you don’t stop. 

You plug in and keep going with the same precision and freedom.

Turtle Beach Kone II Air Gaming Mouse

Turtle Beach Kone II Air wireless gaming mouse user manual

Looking for detailed information on the Turtle Beach Kone II Air wireless gaming mouse? 

Then click on the link below to download the 

Turtle Beach Kone II Air wireless gaming mouse user manual.

Turtle Beach Kone II Air wireless gaming mouse user manual

Turtle Beach Kone II Air wireless gaming mouse frequently asked questions


How long does the battery actually last?

If you’re using Bluetooth, you’ll get up to 350 hours on a single charge. Switch to 2.4GHz wireless for better performance and you’re still getting up to 130 hours. Either way, you’re not charging this thing every other day.

Is it comfortable for long sessions?

Yes—especially if you’ve got medium to large hands. The ergonomic shape is made to support your grip during hours of use without straining your fingers or wrist.

Can I charge it and keep using it at the same time?

Absolutely. The PhantomFlex USB-C cable is super flexible and drag-free, so it feels smooth even when plugged in. No annoying stiffness or slowdown.

How many custom buttons can I actually use?

With Easy-Shift [+], you can assign up to 21 different functions. That includes the scroll wheel tilts and every button on the mouse. It’s a lot of control without crowding your setup.

Does the mouse feel fast and responsive in-game?

Yes. Between the 26K DPI Owl-Eye sensor and the optical switches, it’s sharp, accurate, and reacts instantly to every movement or click.

Can I use it for both work and gaming?

You can. Bluetooth makes it perfect for everyday tasks and switching between devices, and when you’re ready to game, just switch to 2.4GHz for full performance.

Specifications

General
TITAN Optical Switch
100 million click life cycle
On-board memory: 5 profiles
1.8m/5.9ft flexible charging cable, USB-C to USB-A
USB Report Rate: 1000 Hz
NVIDIA Reflex
Software: Swarm II

Sensor
Owl-Eye 26K optical sensor
Minimum DPI: 50
Maximum DPI: 26,000
Adjustable lift-off distance
50g acceleration
650 IPS (16.5m/s) Tracking Speed
Up to 350 Hours (Bluetooth®)
Up to 130 Hours (Wireless)

Connectivity
2.4GHz wireless via USB-A Adapter
Bluetooth®
USB-A

Battery
Rechargeable Battery
Up to 350 Hours (Bluetooth®)
Up to 130 Hours (Wireless)

Dimensions
Length: 130.2mm
Height: 44.1mm
Width: 82.6mm
Weight: 110g

Compatibility
Windows® 10 and above (software support)
USB 2.0 (or higher)
Internet connection (for driver software)

What’s In The Box?

Turtle Beach® Kone II Air wireless gaming mouse
Wireless USB-A Transmitter
PhantomFlex™ USB-C to USB-A Charging Cable
USB-A to USB-C Transmitter Adapter
Grip Tape
Quick-Start Guide

Reviews

 

Warranty

All Turtle Beach products are backed by a one year limited warranty. This warranty covers you against manufacturer defects.

If for some reason your Turtle Beach product does not work as expected, or is faulty, simply contact us and we'll either repair your item under warranty or we may be able to offer a refund/exchange. 

Again, if for some reason your Turtle Beach product doesn't work as expected, contact us right away and we'll sort out any issues ASAP.

Shipping

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

Why Buy From Us?

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.