💰HUGE Asetek Sale! CLICK HERE For 20% OFF All Asetek SimSports Gear💰
💰HUGE Asetek Sale! CLICK HERE For 20% OFF All Asetek SimSports Gear💰
Skip to content

Nuphy X BH65 Magnetic Switch Gaming Keyboard

by Nuphy
Save $30.00
Original Price $279.00
Current Price $249.00

Availability: Translation missing: en.general.icons.icon_check_circle icon Only 8 left!

✔ Authorised Australian Dealer
✔ Fast Shipping Australia Wide
✔ 30 Day Money Back Guarantee
✔ Backed By Manufacturer Warranty
✔ Questions? Call Us (03) 9961 0240

Estimated Arrival: Between Aug 09 and Aug 11. *ETA approximate ONLY

Secured and trusted checkout with

Notify me when back in stock

Description

Win every battle with the ultra-responsive NuPhy X BH65 keyboard

The NuPhy X BH65 gaming keyboard is engineered for the gamer who wants complete control. 

With a blazing-fast 0.125ms latency and 16kHz full-key scanning, every move registers instantly. 

The 0.01mm rapid trigger precision lets you customize key actuation down to the millimeter, so you can respond faster and stop on a dime. 

Built from 220 mesh all-aluminum, it stays firmly in place while delivering a silky, solid feel. 

Paired with top-emitting LEDs and advanced shock absorption, you get clarity, stability, and comfort—even during marathon sessions.


NuPhy X BH65 magnetic switch gaming keyboard features

  • Keystrokes register instantly with just 0.125ms response time
  • Fully adjustable triggers down to 0.01mm for total control
  • Built from 220 mesh aluminum for stability and premium feel
  • 16kHz scanning and 8kHz polling keep input lag nonexistent
  • Rapid trigger lets you reset and re-fire without full release
  • Magnetic switch tech adapts to your exact press habits
  • Black Hole light trails create a bold, immersive visual vibe
  • Floating shock absorption cuts vibration for cleaner, tighter keystrokes
  • Customize functions, lighting, and macros easily with NuPhy’s onboard software
  • Top-mounted LEDs reduce heat and boost Hall sensor accuracy

Play faster with NuPhy X BH65’s ultra-low 0.125ms latency

Every second counts when you're locked into a high-stakes match and timing is everything. 

The NuPhy X BH65 responds to every keypress in just 0.125 milliseconds, giving you near-instant input without second-guessing. 

Paired with a full 16kHz scan rate and 8kHz polling, your commands hit the screen before hesitation has a chance. 

That kind of speed isn’t just technical—it’s tactical. 

In fast-paced play, you stay ahead because the keyboard keeps up without blinking.

Nuphy X BH65 Magnetic Switch Gaming Keyboard

Hit your mark faster thanks to the NuPhy X BH65’s key travel

Dial in your advantage with precision that doesn’t wait for bottom-out. 

The NuPhy X BH65 gives you full control with 0.01mm adjustable travel, so you can set actuation exactly where you want it. 

You don’t have to slam keys—just a slight press, and it registers. 

That means quicker stops, faster reactions, and fewer misfires when it matters most. 

Whether you're peeking a corner or canceling a move mid-action, every distance is yours to command.

Nuphy X BH65 Magnetic Switch Gaming Keyboard

The NuPhy X BH65 lets you control your timing tighter

Stay in control no matter how chaotic the action gets. 

The NuPhy X BH65’s Rapid Trigger function lets you reset and re-trigger keys without fully lifting your fingers. 

That means quicker stops, faster reversals, and more fluid movement in every direction. 

With adjustable re-trigger points, you get lightning-fast response exactly when you need it—no wasted motion, no delay. 

Whether you're strafing, dodging, or cancelling a move mid-frame, you react faster and take down enemies by the hundreds.

Nuphy X BH65 Magnetic Switch Gaming Keyboard

220 mesh all-aluminum body lets you play all-out

Feel the difference every time your hands hit the keys. 

The NuPhy X BH65 is built with a 220 mesh all-aluminum body that feels and looks premium. 

CNC-machined from aerospace-grade aluminum, it delivers a weighty presence that stays put, no matter how intense your session gets.

The fine anodized texture offers a smooth, almost silky touch, while enhancing durability and heat dissipation. 

This isn’t some plastic shell—it’s a solid, stable platform designed to handle the pressure without sliding, rattling, or missing a beat.

Nuphy X BH65 Magnetic Switch Gaming Keyboard

Download the NuPhy X BH65 gaming keyboard user manual

Looking for detailed information on installing the NuPhy X BH65 gaming keyboard? Then click on the link below to download the NuPhy X BH65 gaming keyboard manual.

Download the NuPhy X BH65 gaming keyboard user manual

NuPhy X BH65 gaming keyboard frequently asked questions


Is the NuPhy X BH65 actually fast enough for competitive gaming?

Yes, it's built for it. With 0.125ms latency, an 8kHz polling rate, and 16kHz key scanning, your inputs are practically instant. No lag, no delay—just immediate response every time you press a key.

Can I really customize the actuation point on each key?

You can, right down to 0.01mm. That means you choose how far you press before a key registers—perfect if you want quicker actions or tighter control in games that rely on fast reactions.

Will the keyboard slide around during intense gaming sessions?

Not a chance. It’s built from 220 mesh all-aluminum and CNC-milled to add weight and grip. It stays exactly where you place it, even when things get chaotic.

How hard is it to set up the Rapid Trigger function?

It's easy. With NuPhy’s software, you can tweak reset and re-trigger points in just a few clicks. You don’t have to release the key fully to stop an action, so you react faster and move smoother.

Is this keyboard loud or distracting to type on?

Not at all. It’s designed with a floating shock absorption structure that reduces vibration and resonance. That means cleaner, quieter keystrokes without losing the tactile feedback gamers want.

Can I update the firmware or change functions later?

Yes, completely. Through NuPhy.IO, you can update firmware in real time, customize lighting, assign macros, and re-map keys. It grows with your setup—no need to buy another keyboard just to keep up.

Specifications

SPECIFICATION
Layout: ANSI 65%
Number of Keys: 68
Switch Type: High-ProfileMagnetic Switches
Stabilizer Type: Plate Mounted
Mount Type: Tray mount
Hot-swappable Support: Yes(If power is off)
N-key Rollover Support: Yes
Backlight: Top-emitting LED
Backlight Modes: 20
Compatible System: macOS/Windows/Linux/Android/iOS
Operating Environment: -10 to 50℃

CONNECTION
Wired Polling Rate: 8000Hz
PCB Scan Rate: 16000Hz

MATERIALS
Keycap:PBT
Keyboard :All-aluminum body

SIZE AND WEIGHT
Long 321.5 mm (12.66 inches)
Wide 114.8 mm (4.52 inches)
Back Height 29.9 mm (1.18 inches)
Front Height 20 mm (0.79 inch)
Weight 1103 grams (2.43 pound)
Type Angle 6.0º

What’s In The Box?

1 x BH65 Keyboard
1 x 1.5m (59 inches) Cable
1 x Keycap/Switch Puller
4 x Additional Screws
1 x Quick Guide

Reviews

 

Warranty

All Nuphy products are backed by a one year warranty. This warranty covers you against manufacturer defects. 

If for some reason your item doesn't work as expected, simply contact us and we'll either repair your item under warranty or we may be able to offer a refund/exchange. 

Again, if for some reason your item doesn't work as expected, contact us right away and we'll sort out any issues ASAP.

Shipping

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

Why Buy From Us?

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.

Customer Reviews

Based on 6 reviews
100%
(6)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
J
Jesper H.
Very nice keyboard

Been loving the keyboard since i got it. The switches are so smooth and the response time is insane. All the features such as rapid trigger and the rgb are also so nice. The software at first was a bit unusual, but just 2 days later it updated and now it looks wayyy beter and i can use every feature now. Love it

Z
Zyler P.
Incredible Keyboard

I’ve owned plenty of mechanical keyboards and a few HE keyboards and I have to say in terms the key press audio queue this beats out any HE keyboard and could easily match the sound profile of some of my more clacky keyboard even leaning into thick territory ever so slightly. I did quite a blind buy on this and have to say that it’s extremely solid build and feels super good to use for any use case. I plan to use this as my main keyboard for a long time. My only gripe is software was of use. Sometimes when selecting keys to change actuation points it gets a little buggy but I just disconnect reconnect and it solves all issues. Blindingly fast keyboard will be looking forward to a new rendition in this market in the next few years

C
Cbmp20
amazing keyboard

This keyboard is the best on the market, not only because of the price but because it's full aluminum, it's 8k, the software is amazing, and considering a wooting is 100 dollars more, I think I've chosen my winner

M
Mark C.
Top quality keyboard

After previously owning Corsair and Razer keyboards, at far more expensive price points than the BH65, I'm stunned at the solidity and quality of the NuPhyX BH65. It's got some real weight and the typing ergonomics and acoustics are sublime. Really easy to configure via the web-based interface and extremely responsive in gaming and productivity, it's my new all-time favourite keyboard. Looks great in my gaming set-up, too. Highly recommended!

K
Kackada Sar
5/5 Hall Effect Keyboard

The build quality is superb with the aluminum body and the key caps feel great as well. The switches are snappy and make a great typing sound. The software takes a getting used to for the keyboard but makes sense overall once you're used to it.

Description

Win every battle with the ultra-responsive NuPhy X BH65 keyboard

The NuPhy X BH65 gaming keyboard is engineered for the gamer who wants complete control. 

With a blazing-fast 0.125ms latency and 16kHz full-key scanning, every move registers instantly. 

The 0.01mm rapid trigger precision lets you customize key actuation down to the millimeter, so you can respond faster and stop on a dime. 

Built from 220 mesh all-aluminum, it stays firmly in place while delivering a silky, solid feel. 

Paired with top-emitting LEDs and advanced shock absorption, you get clarity, stability, and comfort—even during marathon sessions.


NuPhy X BH65 magnetic switch gaming keyboard features

  • Keystrokes register instantly with just 0.125ms response time
  • Fully adjustable triggers down to 0.01mm for total control
  • Built from 220 mesh aluminum for stability and premium feel
  • 16kHz scanning and 8kHz polling keep input lag nonexistent
  • Rapid trigger lets you reset and re-fire without full release
  • Magnetic switch tech adapts to your exact press habits
  • Black Hole light trails create a bold, immersive visual vibe
  • Floating shock absorption cuts vibration for cleaner, tighter keystrokes
  • Customize functions, lighting, and macros easily with NuPhy’s onboard software
  • Top-mounted LEDs reduce heat and boost Hall sensor accuracy

Play faster with NuPhy X BH65’s ultra-low 0.125ms latency

Every second counts when you're locked into a high-stakes match and timing is everything. 

The NuPhy X BH65 responds to every keypress in just 0.125 milliseconds, giving you near-instant input without second-guessing. 

Paired with a full 16kHz scan rate and 8kHz polling, your commands hit the screen before hesitation has a chance. 

That kind of speed isn’t just technical—it’s tactical. 

In fast-paced play, you stay ahead because the keyboard keeps up without blinking.

Nuphy X BH65 Magnetic Switch Gaming Keyboard

Hit your mark faster thanks to the NuPhy X BH65’s key travel

Dial in your advantage with precision that doesn’t wait for bottom-out. 

The NuPhy X BH65 gives you full control with 0.01mm adjustable travel, so you can set actuation exactly where you want it. 

You don’t have to slam keys—just a slight press, and it registers. 

That means quicker stops, faster reactions, and fewer misfires when it matters most. 

Whether you're peeking a corner or canceling a move mid-action, every distance is yours to command.

Nuphy X BH65 Magnetic Switch Gaming Keyboard

The NuPhy X BH65 lets you control your timing tighter

Stay in control no matter how chaotic the action gets. 

The NuPhy X BH65’s Rapid Trigger function lets you reset and re-trigger keys without fully lifting your fingers. 

That means quicker stops, faster reversals, and more fluid movement in every direction. 

With adjustable re-trigger points, you get lightning-fast response exactly when you need it—no wasted motion, no delay. 

Whether you're strafing, dodging, or cancelling a move mid-frame, you react faster and take down enemies by the hundreds.

Nuphy X BH65 Magnetic Switch Gaming Keyboard

220 mesh all-aluminum body lets you play all-out

Feel the difference every time your hands hit the keys. 

The NuPhy X BH65 is built with a 220 mesh all-aluminum body that feels and looks premium. 

CNC-machined from aerospace-grade aluminum, it delivers a weighty presence that stays put, no matter how intense your session gets.

The fine anodized texture offers a smooth, almost silky touch, while enhancing durability and heat dissipation. 

This isn’t some plastic shell—it’s a solid, stable platform designed to handle the pressure without sliding, rattling, or missing a beat.

Nuphy X BH65 Magnetic Switch Gaming Keyboard

Download the NuPhy X BH65 gaming keyboard user manual

Looking for detailed information on installing the NuPhy X BH65 gaming keyboard? Then click on the link below to download the NuPhy X BH65 gaming keyboard manual.

Download the NuPhy X BH65 gaming keyboard user manual

NuPhy X BH65 gaming keyboard frequently asked questions


Is the NuPhy X BH65 actually fast enough for competitive gaming?

Yes, it's built for it. With 0.125ms latency, an 8kHz polling rate, and 16kHz key scanning, your inputs are practically instant. No lag, no delay—just immediate response every time you press a key.

Can I really customize the actuation point on each key?

You can, right down to 0.01mm. That means you choose how far you press before a key registers—perfect if you want quicker actions or tighter control in games that rely on fast reactions.

Will the keyboard slide around during intense gaming sessions?

Not a chance. It’s built from 220 mesh all-aluminum and CNC-milled to add weight and grip. It stays exactly where you place it, even when things get chaotic.

How hard is it to set up the Rapid Trigger function?

It's easy. With NuPhy’s software, you can tweak reset and re-trigger points in just a few clicks. You don’t have to release the key fully to stop an action, so you react faster and move smoother.

Is this keyboard loud or distracting to type on?

Not at all. It’s designed with a floating shock absorption structure that reduces vibration and resonance. That means cleaner, quieter keystrokes without losing the tactile feedback gamers want.

Can I update the firmware or change functions later?

Yes, completely. Through NuPhy.IO, you can update firmware in real time, customize lighting, assign macros, and re-map keys. It grows with your setup—no need to buy another keyboard just to keep up.

Specifications

SPECIFICATION
Layout: ANSI 65%
Number of Keys: 68
Switch Type: High-ProfileMagnetic Switches
Stabilizer Type: Plate Mounted
Mount Type: Tray mount
Hot-swappable Support: Yes(If power is off)
N-key Rollover Support: Yes
Backlight: Top-emitting LED
Backlight Modes: 20
Compatible System: macOS/Windows/Linux/Android/iOS
Operating Environment: -10 to 50℃

CONNECTION
Wired Polling Rate: 8000Hz
PCB Scan Rate: 16000Hz

MATERIALS
Keycap:PBT
Keyboard :All-aluminum body

SIZE AND WEIGHT
Long 321.5 mm (12.66 inches)
Wide 114.8 mm (4.52 inches)
Back Height 29.9 mm (1.18 inches)
Front Height 20 mm (0.79 inch)
Weight 1103 grams (2.43 pound)
Type Angle 6.0º

What’s In The Box?

1 x BH65 Keyboard
1 x 1.5m (59 inches) Cable
1 x Keycap/Switch Puller
4 x Additional Screws
1 x Quick Guide

Reviews

 

Warranty

All Nuphy products are backed by a one year warranty. This warranty covers you against manufacturer defects. 

If for some reason your item doesn't work as expected, simply contact us and we'll either repair your item under warranty or we may be able to offer a refund/exchange. 

Again, if for some reason your item doesn't work as expected, contact us right away and we'll sort out any issues ASAP.

Shipping

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

Why Buy From Us?

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.