The Honeycomb ready-to-fly bundle gives you everything you need to build a true-to-life flight experience at home.
With the Trak Racer TR120 cockpit and recline seat, you’re getting a stable, premium setup built from heavy-duty materials and backed by a five-year warranty.
The Alpha yoke offers smooth, responsive 180° rotation, while the Bravo throttle quadrant adapts easily between different aircraft types.
And for total precision on the ground, the Charlie rudder pedals provide adjustable tension and wear-free performance.
It’s the full package built for pilots who want total realism.
If you’re looking to jump into an ready-to-fly simulator, this is the rig for you.
We ship everything to your door and you build the rig. If you know how to twist an allen key,that’s about the only skill you need to set up this standout flight sim package.
Of course, we’re always around to help out if you need a hand. Just call, email or catch one of the team on live chat for assistance.
Below you’ll find more details on the gear included in the Honeycomb ready-to-fly bundle.
Once you strap into the TR120 flight cockpit, wrap your hands around the yoke or HOTAS, and sink into the recline seat—you won’t want to leave.
Designed in Australia, this rig display quality from top to bottom.
The chassis is built from premium 120/40 T-slot extruded aluminium, with carbon steel mounts pre-drilled for most flight sim gear.
The included seat is supportive, fits up to a 45-inch waist, and comes with a mount and slider kit.
Best of all?
The TR120 is backed by a solid five-year warranty.
Every flight feels natural with a yoke built for precision and control.
The Alpha flight controls yoke’s solid steel shaft provides a sturdy, reliable feel, while dual linear ball bearings ensure every turn is smooth and effortless.
A full 180° rotation allows for accurate, real-world maneuvering, making each adjustment feel as close to the real thing as possible.
Every movement is fluid, free of unnecessary resistance, and fine-tuned for responsiveness.
The yoke delivers consistent, realistic feedback that enhances every flight experience.
Flying different aircrafts should feel natural, not frustrating.
The Bravo throttle quadrant adapts to your needs, from single-engine planes to four-engine airliners.
Swap between configurations without complicated setups or extra hardware.
Every flight feels precise and natural because the controls adjust to match your aircraft. No more makeshift setups or multiple devices.
One setup, endless possibilities—ready for takeoff whenever you are.
The Honeycomb Charlie rudder pedals are built for sim pilots who crave realism and precision.
Crafted from durable aluminium, they deliver smooth, responsive rudder and brake control that mirrors real-world flying.
Magnetic Hall-effect sensors provide wear-free accuracy, translating every foot movement into seamless in-sim action.
Whether you're handling crosswind landings or tight taxi turns, these pedals give you total control.
Adjustable metal pedals, integrated foot brakes, and a customisable tension knob let you dial in the feel exactly how you like it.
Looking for something truly unique? At Gamer Gear Direct, we know that every sim pilot's dream setup is different.
That’s why we offer the option to fully customise your flight sim package to fit your exact needs.
Whether it’s specific components, features, or design elements, we can build just about anything to create your ultimate flight sim rig.
Have a vision in mind? Reach out to us via email, phone or live chat and let’s bring your dream sim rig to life together.
The package comes with everything you need to start flying, including a Trak Racer TR120 flight cockpit, recline seat, Honeycomb Alpha Flight Controls yoke, Bravo throttle quadrant and Charlie rudder pedals.
Yes, the TR120’s seat is built to support up to a 45-inch waist comfortably, and the cockpit frame is extremely solid, so taller and heavier pilots can strap in without worrying about stability.
Yes, if you can use an Allen key, you’ll be fine. We include clear instructions and offer support if you need a hand. But if you want to skip the setup completely and start flying sooner, we highly recommend going with our turnkey option.
Yes, the components are from respected brands and are built with longevity and flexibility in mind. You can easily add or upgrade parts as your flight simulation skills and preferences evolve.
Absolutely. You can switch between single-engine planes, multi-engine setups, or even airliners without needing extra parts or complicated reconfigurations. It’s designed for quick, hassle-free adjustments.
The Alpha yoke is known for its smoothness thanks to its dual linear ball bearings. Movements feel natural and precise without any weird sticking points or sudden jerks.
Nope. The Charlie pedals use magnetic Hall-effect sensors, so there’s no mechanical wear and tear on the sensors themselves. You get lasting, consistent performance even after countless hours of flight time.
Yes, all the components in this package come with a warranty, so you can fly with peace of mind knowing your investment is protected.
Absolutely. At Gamer Gear Direct, we understand that every pilot’s dream setup is unique. Reach out to us, and we can tailor the package to fit your specific needs and preferences.
Trak Racer TR120 Flight cockpit + recline seat
Frame/Chassis
Constructed from high quality extruded aluminium in different profiles sizes including 10-Slot 120 x 40mm and 6-Slot 80 x 40mm
580mm wide and 1445mm long for a firm stance when racing
Gross weight including all brackets and fixtures: 63kg plus wheel mount
Low ground clearance with hard wood rubber floor protectors
Finished in black anodized high-quality aluminium
Flex-Free Adjustable Wheel/Yoke Deck
Full adjustment including angle and sliding function
Choose from the standard, front mount or side mount wheel deck
Pre-drilled mounting points for all major brand wheels
Adjustable Rudder Pedal Mount
Unique bracket design allows you to position the pedal plate above, or below the top of the chassis
Hassle free angle adjustment with the tool-free screw
Fully adjustable bracket for both angle, height and slide
Thick, no-flex carbon steel construction
Pre-drilled mounting points for all major brand pedals
Accessory Mounts
The slider mount allows you to fine-tune the mount to the most ergonomic position for you
Angle adjustment enables you to face the shifter mount inwards, flat or outwards for more customised adjustability
Pre-drilled mounting points for all major brand shifters including Heusinkveld, DSD, Thrustmaster, Fanatec and more
Fibreglass Race Seat
Premium race-ready high-grade seat with hard back
Choose from GT, recline or rally style racing seat
Adjustable driving position seat
Ergonomically designed for extended periods of use
High density foam construction
Weight restrictions: Up to 160kg (352 lbs)
Suggested waist size: GT - under 38 inches, Rally - up to 42 inches
Honeycomb Alpha Flight Controls Yoke
System Compatibility: Xbox Series X|S, PC, MAC
Connectivity: USB-C to USB (Cable included)
Software Compatibility: Microsoft Flight Simulator, X-Plane 11, Prepar3D
Warranty: 2-year limited warranty (5-year tension band replacement warranty)
Honeycomb Bravo Throttle Quadrant
System Compatibility: PC, MAC
Connectivity: USB-C to USB (Cable included)
Software Compatibility: X-Plane 11, Prepar3D, Microsoft Flight Simulator
Warranty: 2-year limited warranty
Honeycomb Charlie Rudder Pedals
System Compatibility:
PC, MAC, Xbox (only in addition to Alpha XPC & Xbox Hub)
Connectivity:
USB-C to USB-A (Cable included)
Software Compatibility:
X-Plane 11, Prepar3D, Microsoft Flight Simulator
Dimensions (length x height x width):
47x 17x 50cm
18.5x 6.69x 19.68 inch
Warranty:
2-year limited warranty
Trak Racer TR120 flight cockpit + recline seat
Honeycomb Alpha Flight Controls yoke
Honeycomb Bravo throttle quadrant
Honeycomb Charlie rudder pedals
See below for the specific warranties related to each product included in this ready-to-fly bundle.
Trak Racer: 5 year limited warranty
Honeycomb: 2 year limited warranty
If for some reason your gear doesn't work as expected, simply contact us and we'll either repair your item under warranty or we may be able to offer a refund/exchange. Again, if for some reason the gear you’ve ordered from us doesn't work as expected, contact us right away and we'll sort out any issues ASAP.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
The Honeycomb ready-to-fly bundle gives you everything you need to build a true-to-life flight experience at home.
With the Trak Racer TR120 cockpit and recline seat, you’re getting a stable, premium setup built from heavy-duty materials and backed by a five-year warranty.
The Alpha yoke offers smooth, responsive 180° rotation, while the Bravo throttle quadrant adapts easily between different aircraft types.
And for total precision on the ground, the Charlie rudder pedals provide adjustable tension and wear-free performance.
It’s the full package built for pilots who want total realism.
If you’re looking to jump into an ready-to-fly simulator, this is the rig for you.
We ship everything to your door and you build the rig. If you know how to twist an allen key,that’s about the only skill you need to set up this standout flight sim package.
Of course, we’re always around to help out if you need a hand. Just call, email or catch one of the team on live chat for assistance.
Below you’ll find more details on the gear included in the Honeycomb ready-to-fly bundle.
Once you strap into the TR120 flight cockpit, wrap your hands around the yoke or HOTAS, and sink into the recline seat—you won’t want to leave.
Designed in Australia, this rig display quality from top to bottom.
The chassis is built from premium 120/40 T-slot extruded aluminium, with carbon steel mounts pre-drilled for most flight sim gear.
The included seat is supportive, fits up to a 45-inch waist, and comes with a mount and slider kit.
Best of all?
The TR120 is backed by a solid five-year warranty.
Every flight feels natural with a yoke built for precision and control.
The Alpha flight controls yoke’s solid steel shaft provides a sturdy, reliable feel, while dual linear ball bearings ensure every turn is smooth and effortless.
A full 180° rotation allows for accurate, real-world maneuvering, making each adjustment feel as close to the real thing as possible.
Every movement is fluid, free of unnecessary resistance, and fine-tuned for responsiveness.
The yoke delivers consistent, realistic feedback that enhances every flight experience.
Flying different aircrafts should feel natural, not frustrating.
The Bravo throttle quadrant adapts to your needs, from single-engine planes to four-engine airliners.
Swap between configurations without complicated setups or extra hardware.
Every flight feels precise and natural because the controls adjust to match your aircraft. No more makeshift setups or multiple devices.
One setup, endless possibilities—ready for takeoff whenever you are.
The Honeycomb Charlie rudder pedals are built for sim pilots who crave realism and precision.
Crafted from durable aluminium, they deliver smooth, responsive rudder and brake control that mirrors real-world flying.
Magnetic Hall-effect sensors provide wear-free accuracy, translating every foot movement into seamless in-sim action.
Whether you're handling crosswind landings or tight taxi turns, these pedals give you total control.
Adjustable metal pedals, integrated foot brakes, and a customisable tension knob let you dial in the feel exactly how you like it.
Looking for something truly unique? At Gamer Gear Direct, we know that every sim pilot's dream setup is different.
That’s why we offer the option to fully customise your flight sim package to fit your exact needs.
Whether it’s specific components, features, or design elements, we can build just about anything to create your ultimate flight sim rig.
Have a vision in mind? Reach out to us via email, phone or live chat and let’s bring your dream sim rig to life together.
The package comes with everything you need to start flying, including a Trak Racer TR120 flight cockpit, recline seat, Honeycomb Alpha Flight Controls yoke, Bravo throttle quadrant and Charlie rudder pedals.
Yes, the TR120’s seat is built to support up to a 45-inch waist comfortably, and the cockpit frame is extremely solid, so taller and heavier pilots can strap in without worrying about stability.
Yes, if you can use an Allen key, you’ll be fine. We include clear instructions and offer support if you need a hand. But if you want to skip the setup completely and start flying sooner, we highly recommend going with our turnkey option.
Yes, the components are from respected brands and are built with longevity and flexibility in mind. You can easily add or upgrade parts as your flight simulation skills and preferences evolve.
Absolutely. You can switch between single-engine planes, multi-engine setups, or even airliners without needing extra parts or complicated reconfigurations. It’s designed for quick, hassle-free adjustments.
The Alpha yoke is known for its smoothness thanks to its dual linear ball bearings. Movements feel natural and precise without any weird sticking points or sudden jerks.
Nope. The Charlie pedals use magnetic Hall-effect sensors, so there’s no mechanical wear and tear on the sensors themselves. You get lasting, consistent performance even after countless hours of flight time.
Yes, all the components in this package come with a warranty, so you can fly with peace of mind knowing your investment is protected.
Absolutely. At Gamer Gear Direct, we understand that every pilot’s dream setup is unique. Reach out to us, and we can tailor the package to fit your specific needs and preferences.
Trak Racer TR120 Flight cockpit + recline seat
Frame/Chassis
Constructed from high quality extruded aluminium in different profiles sizes including 10-Slot 120 x 40mm and 6-Slot 80 x 40mm
580mm wide and 1445mm long for a firm stance when racing
Gross weight including all brackets and fixtures: 63kg plus wheel mount
Low ground clearance with hard wood rubber floor protectors
Finished in black anodized high-quality aluminium
Flex-Free Adjustable Wheel/Yoke Deck
Full adjustment including angle and sliding function
Choose from the standard, front mount or side mount wheel deck
Pre-drilled mounting points for all major brand wheels
Adjustable Rudder Pedal Mount
Unique bracket design allows you to position the pedal plate above, or below the top of the chassis
Hassle free angle adjustment with the tool-free screw
Fully adjustable bracket for both angle, height and slide
Thick, no-flex carbon steel construction
Pre-drilled mounting points for all major brand pedals
Accessory Mounts
The slider mount allows you to fine-tune the mount to the most ergonomic position for you
Angle adjustment enables you to face the shifter mount inwards, flat or outwards for more customised adjustability
Pre-drilled mounting points for all major brand shifters including Heusinkveld, DSD, Thrustmaster, Fanatec and more
Fibreglass Race Seat
Premium race-ready high-grade seat with hard back
Choose from GT, recline or rally style racing seat
Adjustable driving position seat
Ergonomically designed for extended periods of use
High density foam construction
Weight restrictions: Up to 160kg (352 lbs)
Suggested waist size: GT - under 38 inches, Rally - up to 42 inches
Honeycomb Alpha Flight Controls Yoke
System Compatibility: Xbox Series X|S, PC, MAC
Connectivity: USB-C to USB (Cable included)
Software Compatibility: Microsoft Flight Simulator, X-Plane 11, Prepar3D
Warranty: 2-year limited warranty (5-year tension band replacement warranty)
Honeycomb Bravo Throttle Quadrant
System Compatibility: PC, MAC
Connectivity: USB-C to USB (Cable included)
Software Compatibility: X-Plane 11, Prepar3D, Microsoft Flight Simulator
Warranty: 2-year limited warranty
Honeycomb Charlie Rudder Pedals
System Compatibility:
PC, MAC, Xbox (only in addition to Alpha XPC & Xbox Hub)
Connectivity:
USB-C to USB-A (Cable included)
Software Compatibility:
X-Plane 11, Prepar3D, Microsoft Flight Simulator
Dimensions (length x height x width):
47x 17x 50cm
18.5x 6.69x 19.68 inch
Warranty:
2-year limited warranty
Trak Racer TR120 flight cockpit + recline seat
Honeycomb Alpha Flight Controls yoke
Honeycomb Bravo throttle quadrant
Honeycomb Charlie rudder pedals
See below for the specific warranties related to each product included in this ready-to-fly bundle.
Trak Racer: 5 year limited warranty
Honeycomb: 2 year limited warranty
If for some reason your gear doesn't work as expected, simply contact us and we'll either repair your item under warranty or we may be able to offer a refund/exchange. Again, if for some reason the gear you’ve ordered from us doesn't work as expected, contact us right away and we'll sort out any issues ASAP.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
