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Simucube ActivePedal Pro + Throttle Bundle

Save $48.00
Original Price $4,017.00
Current Price $3,969.00

✔ Authorised Australian Dealer
✔ Fast Shipping Australia Wide
✔ 30 Day Money Back Guarantee
✔ Backed By Manufacturer Warranty
✔ Questions? Call Us (03) 9961 0240

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Description

Simucube ActivePedal Pro & Throttle Bundle

Prepare to combine precision braking and smooth throttle control for a realistic racing setup. 

The ActivePedal Pro can crank up to 1100N (110kg) of force feedback.

You can tweak the pressure, travel, and how the pedal feels in seconds just from your seat. Plus, the software automatically adjusts settings for each car and simulator.

The Throttle Pedal balances everything out with easy, smooth control that you can tweak with a simple knob.

Together they make a complete racing experience for any driver.

IMPORTANT NOTE: One Simucube Link Hub is required to operate the ActivePedal Pro, additional pedals do not require additional Link Hubs.

25nm torque

ActivePedal + Throttle

 

Brushless motor

Multiple effects

 

Wireless wheel support

Easy profile switching

 

360Hz force feedback

Slash lap times

 


Key features


  • Bundle includes ActivePedal Pro and Simucube Throttle
  • 1100 N (110kg max) of precise, realistic force feedback pressure
  • Adjust pedal pressure, travel and curve instantly without leaving your seat 
  • Feel true feedback through ABS, traction control and vibration effects 
  • Automatic car and simulator detection changes your pedal setup instantly
  • Update performance through Simucube Tuner software
  • Access over 50 fine-tuning points through advanced software controls
  • Adjust pedal travel in seconds for a perfect driving feel every time
  • Set position exactly how you like for maximum comfort and control
  • Designed for easy setup so you spend more time racing
  • Built from premium materials that feel solid and dependable
  • Backed by a 3 year (ActivePedal Pro) and 2 year (Throttle) Simucube warranty

Dial in your braking in just a few clicks

With the Simucube ActivePedal Pro, you can quickly set up your brakes to feel exactly how you like them and you don't even need any tools.

Once you've got it dialed in, it stays that way. Meaning your braking will be smooth and consistent every time.

You'll be able to brake in the right spots, have better control of your car, and won't have to guess how the pedal will react.

The more comfortable you are with your brake feel, the better and more sure you'll be behind the wheel.

Simucube ActivePedal Pro + Throttle Bundle

Software powered

The ActivePedal Pro software keeps your pedal getting better even after you've set it up.

With the Simucube Tuner, you can tweak every little thing about how the pedal feels using 50 different settings.

You can change how it reacts when you press it, how far it moves, and how it feels from the beginning to the end.

Each new software update makes the pedal more accurate and dependable without you having to do anything extra.

Simucube has put out more than 33 updates to keep improving how it works, so you can focus on racing instead of messing with settings.

Simucube ActivePedal Pro + Throttle Bundle

Simucube throttle included

With the Simucube throttle included, your setup is ready to go immediately.

It's made to partner with the ActivePedal, so you get smooth, spot-on control when you speed up.

A simple knob lets you change how far it travels and where it sits, so it feels just right for you.

It's built tough, so it keeps working great through long races, no constant fiddling needed. It fits perfectly with the ActivePedal for a smooth, natural feel.

Simucube ActivePedal Pro + Throttle Bundle

Trusted by world-class pros

Simucube is used by some of the most recognised names in motorsport and sim racing, including IndyCar veteran Tony Kanaan, Team Redline’s Kevin Siggy, and F2 champion Alex Dunne. 

These drivers depend on Simucube’s precision engineering and realistic force feedback to sharpen their skills and stay competitive. From daily training to major races, they rely on the same hardware available to you. 

When professionals across the world choose Simucube to perform at their best, it’s clear why serious racers trust it every time they hit the track.


Tony Kanaan - IndyCar Legend

Tony Kanaan - IndyCar Legend

"Since day one when I started taking sim racing more serious I had a Simucube 2 wheelbase. The force feedback, feeling and accuracy are extremely real. Nothing compares to it. I love it."


Alex Dunne - British F4 Champion

Alex Dunne - British F4 Champion

“When I first started racing in cars, I felt a lot more comfortable jumping into one, even with no experience, just because of the amount of time I did on the sim.”


Kevin Siggy - Team Redline

Kevin Siggy - Team Redline

“I’ve been using Simucube wheelbases for over 3 years and they never disappointed me in the experience they gave me. Now with the new Team Redline design on it, it looks even more amazing and I’m happy to continue using it for every top sim racing event”



Need a hand?

Our racing simulator specialists are here to make it easy. Get: 

  • Expert advice to help you choose the right simulator for your goals and budget
  • Personalised setup guidance for your space, room size, and mounting needs
  • Gear pairing recommendations for wheels, pedals, seats, and accessories
  • A dedicated account representative offering ongoing, tailored support

Call us on (03) 9961 0240, chat with our sim experts live, or email support@gamergeardirect.com.au. We’ll help you create the perfect setup for performance, realism, or both.

Need some help?

Frequently asked questions

Is the Simucube ActivePedal Pro + Throttle bundle hard to set up?

Not at all. You can install and adjust everything without tools. The pedals connect easily, and all tuning is done using the Simucube Tuner software.

Can I adjust how the pedals feel while I’m driving?

Yes. You can fine tune pressure, travel, and response instantly without getting up. Every setting updates in real time, so you can find your preferred feel quickly.

Does the bundle work with my simulator and games?

The software automatically detects your car and simulator and chooses profiles for you. It’s built to integrate smoothly with popular sim racing platforms.

What makes the ActivePedal Pro different from other pedals?

It’s the only pedal that gives real force feedback up to 1100 N. You can feel ABS, traction control, and road effects just like in a real race car.

Do the pedals feel realistic?

Yes, the pedals are designed and tested by professional drivers. You’ll feel accurate resistance, pressure, and control that mimic the feel of real racing pedals.

Can I create multiple setups for different cars?

You can create unlimited profiles and switch between them instantly. Each setup can match a specific car, track, or driving style.

Is the Simucube Throttle Pedal included in the bundle?

Yes, the throttle pedal is part of the bundle. It’s made to work perfectly with the ActivePedal, giving you smooth, balanced throttle control every time.

How reliable are these pedals over time?

Both pedals are built from premium materials and tested for long-term durability. The ActivePedal comes with a 3-year warranty, and the Throttle Pedal has a 5-year warranty.

Do I need to adjust anything manually on the Throttle Pedal?

No tools needed. You can use the built-in knob to change pedal travel or position in seconds for a comfortable setup.

Will software updates make a difference later on?

Absolutely. Simucube regularly releases updates that refine performance and add features. Your pedals keep improving over time, so you always get the best feel on track.

Specifications

Dimensions:

Product dimensions (W×H×D): 100 × 255 × 418 mm (4” × 10” × 16”)
Product weight: 5.8 kg (excluding package, PSU, and accessories)
Mounting hole pattern: 6 × M5 slots

Specifications:

Maximum pedal force: 110 kg (high force mode / medium force mode)
Maximum pedal travel: 74 mm (high force mode / medium force mode)
Pedal height adjustment: 22 mm
Pedal offset adjustment: No adjustment
Pedal angle adjustments: 18°
Extensions support: Two passive loadcell pedal inputs
Warranty: 3 years


Features:

Force feedback
G-force
ABS
RPM
Configurable as a brake, throttle, or clutch.
All aspects of a pedal are configurable (Forces, travel lengths, curves, damping, friction).

What’s In The Box?

Simucube ActivePedal Pro

Simucube ActivePedal Pro
Power supply
Ethernet RJ45
Fastener set
Simucube hex key t-model
Quick start guide
Stickers
Simucube Link

Simucube Throttle

Simucube Throttle
RJ12 cable (50cm)
TX 30 key
Hex key (4mm)
Quick start guide
Extra spring, not as stiff, but longer, gives more flat spring curve
Installation kit

Reviews

 

Warranty

Backed by Simucube’s official 3 year ActivePedal Pro warranty and our own dedicated Aussie support team. You can race with confidence knowing help is just a call or email away.

Every Simucube product sold by Gamer Gear Direct is 100% genuine and sourced directly from Simucube's official distributors. You get full warranty coverage and local support from our team of simulation experts.

Shipping

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

Why Buy From Us?

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.

Description

Simucube ActivePedal Pro & Throttle Bundle

Prepare to combine precision braking and smooth throttle control for a realistic racing setup. 

The ActivePedal Pro can crank up to 1100N (110kg) of force feedback.

You can tweak the pressure, travel, and how the pedal feels in seconds just from your seat. Plus, the software automatically adjusts settings for each car and simulator.

The Throttle Pedal balances everything out with easy, smooth control that you can tweak with a simple knob.

Together they make a complete racing experience for any driver.

IMPORTANT NOTE: One Simucube Link Hub is required to operate the ActivePedal Pro, additional pedals do not require additional Link Hubs.

25nm torque

ActivePedal + Throttle

 

Brushless motor

Multiple effects

 

Wireless wheel support

Easy profile switching

 

360Hz force feedback

Slash lap times

 


Key features


  • Bundle includes ActivePedal Pro and Simucube Throttle
  • 1100 N (110kg max) of precise, realistic force feedback pressure
  • Adjust pedal pressure, travel and curve instantly without leaving your seat 
  • Feel true feedback through ABS, traction control and vibration effects 
  • Automatic car and simulator detection changes your pedal setup instantly
  • Update performance through Simucube Tuner software
  • Access over 50 fine-tuning points through advanced software controls
  • Adjust pedal travel in seconds for a perfect driving feel every time
  • Set position exactly how you like for maximum comfort and control
  • Designed for easy setup so you spend more time racing
  • Built from premium materials that feel solid and dependable
  • Backed by a 3 year (ActivePedal Pro) and 2 year (Throttle) Simucube warranty

Dial in your braking in just a few clicks

With the Simucube ActivePedal Pro, you can quickly set up your brakes to feel exactly how you like them and you don't even need any tools.

Once you've got it dialed in, it stays that way. Meaning your braking will be smooth and consistent every time.

You'll be able to brake in the right spots, have better control of your car, and won't have to guess how the pedal will react.

The more comfortable you are with your brake feel, the better and more sure you'll be behind the wheel.

Simucube ActivePedal Pro + Throttle Bundle

Software powered

The ActivePedal Pro software keeps your pedal getting better even after you've set it up.

With the Simucube Tuner, you can tweak every little thing about how the pedal feels using 50 different settings.

You can change how it reacts when you press it, how far it moves, and how it feels from the beginning to the end.

Each new software update makes the pedal more accurate and dependable without you having to do anything extra.

Simucube has put out more than 33 updates to keep improving how it works, so you can focus on racing instead of messing with settings.

Simucube ActivePedal Pro + Throttle Bundle

Simucube throttle included

With the Simucube throttle included, your setup is ready to go immediately.

It's made to partner with the ActivePedal, so you get smooth, spot-on control when you speed up.

A simple knob lets you change how far it travels and where it sits, so it feels just right for you.

It's built tough, so it keeps working great through long races, no constant fiddling needed. It fits perfectly with the ActivePedal for a smooth, natural feel.

Simucube ActivePedal Pro + Throttle Bundle

Trusted by world-class pros

Simucube is used by some of the most recognised names in motorsport and sim racing, including IndyCar veteran Tony Kanaan, Team Redline’s Kevin Siggy, and F2 champion Alex Dunne. 

These drivers depend on Simucube’s precision engineering and realistic force feedback to sharpen their skills and stay competitive. From daily training to major races, they rely on the same hardware available to you. 

When professionals across the world choose Simucube to perform at their best, it’s clear why serious racers trust it every time they hit the track.


Tony Kanaan - IndyCar Legend

Tony Kanaan - IndyCar Legend

"Since day one when I started taking sim racing more serious I had a Simucube 2 wheelbase. The force feedback, feeling and accuracy are extremely real. Nothing compares to it. I love it."


Alex Dunne - British F4 Champion

Alex Dunne - British F4 Champion

“When I first started racing in cars, I felt a lot more comfortable jumping into one, even with no experience, just because of the amount of time I did on the sim.”


Kevin Siggy - Team Redline

Kevin Siggy - Team Redline

“I’ve been using Simucube wheelbases for over 3 years and they never disappointed me in the experience they gave me. Now with the new Team Redline design on it, it looks even more amazing and I’m happy to continue using it for every top sim racing event”



Need a hand?

Our racing simulator specialists are here to make it easy. Get: 

  • Expert advice to help you choose the right simulator for your goals and budget
  • Personalised setup guidance for your space, room size, and mounting needs
  • Gear pairing recommendations for wheels, pedals, seats, and accessories
  • A dedicated account representative offering ongoing, tailored support

Call us on (03) 9961 0240, chat with our sim experts live, or email support@gamergeardirect.com.au. We’ll help you create the perfect setup for performance, realism, or both.

Need some help?

Frequently asked questions

Is the Simucube ActivePedal Pro + Throttle bundle hard to set up?

Not at all. You can install and adjust everything without tools. The pedals connect easily, and all tuning is done using the Simucube Tuner software.

Can I adjust how the pedals feel while I’m driving?

Yes. You can fine tune pressure, travel, and response instantly without getting up. Every setting updates in real time, so you can find your preferred feel quickly.

Does the bundle work with my simulator and games?

The software automatically detects your car and simulator and chooses profiles for you. It’s built to integrate smoothly with popular sim racing platforms.

What makes the ActivePedal Pro different from other pedals?

It’s the only pedal that gives real force feedback up to 1100 N. You can feel ABS, traction control, and road effects just like in a real race car.

Do the pedals feel realistic?

Yes, the pedals are designed and tested by professional drivers. You’ll feel accurate resistance, pressure, and control that mimic the feel of real racing pedals.

Can I create multiple setups for different cars?

You can create unlimited profiles and switch between them instantly. Each setup can match a specific car, track, or driving style.

Is the Simucube Throttle Pedal included in the bundle?

Yes, the throttle pedal is part of the bundle. It’s made to work perfectly with the ActivePedal, giving you smooth, balanced throttle control every time.

How reliable are these pedals over time?

Both pedals are built from premium materials and tested for long-term durability. The ActivePedal comes with a 3-year warranty, and the Throttle Pedal has a 5-year warranty.

Do I need to adjust anything manually on the Throttle Pedal?

No tools needed. You can use the built-in knob to change pedal travel or position in seconds for a comfortable setup.

Will software updates make a difference later on?

Absolutely. Simucube regularly releases updates that refine performance and add features. Your pedals keep improving over time, so you always get the best feel on track.

Specifications

Dimensions:

Product dimensions (W×H×D): 100 × 255 × 418 mm (4” × 10” × 16”)
Product weight: 5.8 kg (excluding package, PSU, and accessories)
Mounting hole pattern: 6 × M5 slots

Specifications:

Maximum pedal force: 110 kg (high force mode / medium force mode)
Maximum pedal travel: 74 mm (high force mode / medium force mode)
Pedal height adjustment: 22 mm
Pedal offset adjustment: No adjustment
Pedal angle adjustments: 18°
Extensions support: Two passive loadcell pedal inputs
Warranty: 3 years


Features:

Force feedback
G-force
ABS
RPM
Configurable as a brake, throttle, or clutch.
All aspects of a pedal are configurable (Forces, travel lengths, curves, damping, friction).

What’s In The Box?

Simucube ActivePedal Pro

Simucube ActivePedal Pro
Power supply
Ethernet RJ45
Fastener set
Simucube hex key t-model
Quick start guide
Stickers
Simucube Link

Simucube Throttle

Simucube Throttle
RJ12 cable (50cm)
TX 30 key
Hex key (4mm)
Quick start guide
Extra spring, not as stiff, but longer, gives more flat spring curve
Installation kit

Reviews

 

Warranty

Backed by Simucube’s official 3 year ActivePedal Pro warranty and our own dedicated Aussie support team. You can race with confidence knowing help is just a call or email away.

Every Simucube product sold by Gamer Gear Direct is 100% genuine and sourced directly from Simucube's official distributors. You get full warranty coverage and local support from our team of simulation experts.

Shipping

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

Why Buy From Us?

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.