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Simucube ActivePedal Pro

$3,268.00

Availability: Translation missing: en.general.icons.icon_check_circle icon Only 2 left!

✔ Authorised Australian Dealer
✔ Fast Shipping Australia Wide
✔ 30 Day Money Back Guarantee
✔ Backed By Manufacturer Warranty
✔ Questions? Call Us (03) 9961 0240

Estimated Arrival: Between Nov 28 and Nov 30. *ETA approximate ONLY

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Description

Simucube ActivePedal Pro

The Simucube ActivePedal Pro delivers 1100 N (110kg) of force feedback so you can brake harder and more accurately.

Every setting can be easily adjusted from your seat without touching a single tool or leaving your rig.

The software automatically recognises your car and simulator, then switches profiles for you.

You'll feel ABS pulses, traction control engagement, and G-force effects just like real drivers do.

Professional motorsport drivers created the base profiles, so you're starting from proven setups.

IMPORTANT NOTE: One Simucube Link Hub is required to operate the ActivePedal Pro, additional pedals do not require additional Link Hubs. If you want to use the Simucube ActivePedal Pro as a throttle to accompany your ActivePedal Ultimate, please purchase the Teltonika TSW110 Ethernet Switch bundle from the options above.

25nm torque

Multiple effects

 

Brushless motor

Easy profile switching

 

Wireless wheel support

Slash lap times

 

360Hz force feedback

3 year warranty

 


Key features


  • 1100 N (110kg) of precise, realistic force feedback pressure
  • Adjust pedal pressure, travel and curve instantly without leaving your seat 
  • Feel true feedback through ABS, traction control and vibration effects 
  • Automatic car and simulator detection changes your pedal setup instantly
  • Create unlimited pedal profiles tuned exactly to your driving style
  • Update performance through Simucube Tuner software
  • Reliable Simucube craftsmanship built for performance and durability
  • Maintain consistent brake feel every lap for steady, repeatable race performance
  • Access over 50 fine-tuning points through advanced software controls
  • Backed by a 3 year manufacturer warranty for peace of mind

Slash your lap times with the ActivePedal Pro

With Simucube ActivePedal Pro, setting up the best version of your rig takes almost no effort.

You can easily tweak the pressure, travel, and how they respond without needing any tools or guessing. Just do it from where you sit.

Once you pin down the pedal feel you want, you can be confident that your performance will be solid in every race. 

That consistency will help take your braking, track focus, and racing skills to the next level. 

The better you know your pedals, the faster your laps will be and the closer you’ll be to a 1st place finish every time.

Simucube ActivePedal Pro

Software powered performance

The ActivePedal Pro’s software keeps it updated so your pedal gets better even after you've got it all set up.

You can tweak every bit of how your pedal feels with 50 different settings in the Simucube Tuner software.

You get to decide how the pedal reacts when you press it, how much it moves, and how it feels all the way through.

Simucube is always making the pedal more precise and dependable with each new software update.

They've put out over 33 updates to make it work better, so you can just focus on driving, without messing with its settings.

Simucube ActivePedal Pro

Adjustable pedal profiles from pro racers

The Simucube ActivePedal Pro delivers the most realistic sim racing experience possible by letting you adjust pedal profiles for different cars without touching the hardware. 

Instantly switch between setups for GT, rally, or Formula racing in seconds using the TrueDrive software. 

Each profile accurately replicates the unique feel of real-world pedals—complete with load, vibration, and travel nuances—so you can experience authentic braking feedback across every car type. 

With ActivePedal Pro, fine-tuning performance for any racing discipline has never been faster or more intuitive.

Simucube ActivePedal Pro

Trusted by the best

Simucube is trusted by some of the biggest names in motorsport and sim racing — from IndyCar legend Tony Kanaan, to Kevin Siggy, the pro esports driver for Team Redline, and Alex Dunne, a champion F2 driver. 

These pros rely on Simucube’s precision engineering and unmatched force feedback to train, compete, and stay race-ready. 

When the world’s best trust Simucube for their performance, you know you’re in the right hands!


Tony Kanaan - IndyCar Legend

Tony Kanaan - IndyCar Legend

"Since day one when I started taking sim racing more serious I had a Simucube 2 wheelbase. The force feedback, feeling and accuracy are extremely real. Nothing compares to it. I love it."


Alex Dunne - British F4 Champion

Alex Dunne - British F4 Champion

“When I first started racing in cars, I felt a lot more comfortable jumping into one, even with no experience, just because of the amount of time I did on the sim.”


Kevin Siggy - Team Redline

Kevin Siggy - Team Redline

“I’ve been using Simucube wheelbases for over 3 years and they never disappointed me in the experience they gave me. Now with the new Team Redline design on it, it looks even more amazing and I’m happy to continue using it for every top sim racing event”



Have a question or need some help?

When you work with our racing simulator specialists, you get:

  • Expert guidance on choosing the right racing simulator for your goals and budget
  • Step-by-step setup support for your space, room size, and mounting needs
  • Smart gear pairing advice for wheels, pedals, seats, and accessories
  • A dedicated account representative for ongoing, personalised assistance

Call us on (03) 9961 0240, chat live with our sim experts, or email support@gamergeardirect.com.au and we’ll help you find (or build) the perfect setup for your needs and budget.

Need some help?

Frequently asked questions

What’s included with the Simucube ActivePedal Pro?

The Simucube ActivePedal Pro package includes everything you need to experience the most advanced sim racing pedal system on the market. Inside the box, you’ll find the ActivePedal Pro unit, Simucube power supply, connection cables, and mounting hardware for easy installation on most cockpits. You’ll also get access to the TrueDrive software, where you can load pro racer pedal profiles, fine-tune your setup, and customise your braking feel. Each component is precision-built and ready to plug in, so you can go from unboxing to racing in minutes.

What makes the Simucube ActivePedal Pro different from other pedals?

The ActivePedal Pro uses a powerful direct drive motor to simulate real-world pedal forces. You can adjust resistance, feel, and vibration instantly with no springs or hydraulics to swap out. It’s like having every type of pedal in one compact unit.

Can I customise the brake feel on the ActivePedal Pro?

Yes. Using the TrueDrive software, you can fine-tune pedal travel, stiffness, vibration feedback, and pressure curves to match your preferred driving style or specific car setup.

Do I need special tools to install the ActivePedal Pro?

No special tools are needed. The ActivePedal Pro comes with all required mounting hardware and connects easily to your Simucube system, so you can start racing quickly.

Is the ActivePedal Pro compatible with my current rig?

Yes. It fits most major sim racing cockpits and mounts. It integrates perfectly with Simucube 2 wheelbases and can be used with many third-party rigs as well.

Can I use multiple ActivePedals together?

Yes, you can link up to three ActivePedals for throttle, brake, and clutch. Each pedal can be configured individually with its own settings and profile.

Do pro racers actually use the ActivePedal Pro?

They do. Simucube collaborates with professional drivers and esports racers who help develop and fine-tune the pedal profiles included in the software.

How do the built-in pedal profiles work?

You can load professional pedal profiles directly in the TrueDrive software. Just pick one that fits your driving preference, and the pedal instantly adjusts to replicate that setup.

Does the ActivePedal Pro require regular maintenance?

No. Since it doesn’t use mechanical springs or hydraulic fluids, there’s almost no maintenance required. The motor system is designed for long-term reliability.

Can I use the ActivePedal Pro on PC and console?

The ActivePedal Pro works flawlessly on PC through Simucube’s TrueDrive software. Console support depends on your wheelbase compatibility, so it’s best to confirm before purchase.

Specifications

Dimensions:

Product dimensions (W×H×D): 100 × 255 × 418 mm (4” × 10” × 16”)
Product weight: 5.8 kg (excluding package, PSU, and accessories)
Mounting hole pattern: 6 × M5 slots

Specifications:

Maximum pedal force: 110 kg (high force mode / medium force mode)
Maximum pedal travel: 74 mm (high force mode / medium force mode)
Pedal height adjustment: 22 mm
Pedal offset adjustment: No adjustment
Pedal angle adjustments: 18°
Extensions support: Two passive loadcell pedal inputs
Warranty: 3 years

Features:

Force feedback
G-force
ABS
RPM
Configurable as a brake, throttle, or clutch.
All aspects of a pedal are configurable (Forces, travel lengths, curves, damping, friction).

What’s In The Box?

Simucube ActivePedal Pro

Simucube ActivePedal Pro
Power supply
Ethernet RJ45
Fastener set
Simucube hex key t-model
Quick start guide
Stickers

Simucube Throttle (if chosen)

Simucube Throttle
RJ12 cable (50cm)
TX 30 key
Hex key (4mm)
Quick start guide
Extra spring, not as stiff, but longer, gives more flat spring curve
Installation kit

Simucube Baseplate (if chosen)

Baseplate parts
T-slot nuts and bolts
Instructions on assembly

Reviews

 

Warranty

Backed by Simucube’s official 3 year ActivePedal Pro warranty and our own dedicated Aussie support team. You can race with confidence knowing help is just a call or email away.

Every Simucube product sold by Gamer Gear Direct is 100% genuine and sourced directly from Simucube's official distributors. You get full warranty coverage and local support from our team of simulation experts.

Shipping

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

Why Buy From Us?

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.

Description

Simucube ActivePedal Pro

The Simucube ActivePedal Pro delivers 1100 N (110kg) of force feedback so you can brake harder and more accurately.

Every setting can be easily adjusted from your seat without touching a single tool or leaving your rig.

The software automatically recognises your car and simulator, then switches profiles for you.

You'll feel ABS pulses, traction control engagement, and G-force effects just like real drivers do.

Professional motorsport drivers created the base profiles, so you're starting from proven setups.

IMPORTANT NOTE: One Simucube Link Hub is required to operate the ActivePedal Pro, additional pedals do not require additional Link Hubs. If you want to use the Simucube ActivePedal Pro as a throttle to accompany your ActivePedal Ultimate, please purchase the Teltonika TSW110 Ethernet Switch bundle from the options above.

25nm torque

Multiple effects

 

Brushless motor

Easy profile switching

 

Wireless wheel support

Slash lap times

 

360Hz force feedback

3 year warranty

 


Key features


  • 1100 N (110kg) of precise, realistic force feedback pressure
  • Adjust pedal pressure, travel and curve instantly without leaving your seat 
  • Feel true feedback through ABS, traction control and vibration effects 
  • Automatic car and simulator detection changes your pedal setup instantly
  • Create unlimited pedal profiles tuned exactly to your driving style
  • Update performance through Simucube Tuner software
  • Reliable Simucube craftsmanship built for performance and durability
  • Maintain consistent brake feel every lap for steady, repeatable race performance
  • Access over 50 fine-tuning points through advanced software controls
  • Backed by a 3 year manufacturer warranty for peace of mind

Slash your lap times with the ActivePedal Pro

With Simucube ActivePedal Pro, setting up the best version of your rig takes almost no effort.

You can easily tweak the pressure, travel, and how they respond without needing any tools or guessing. Just do it from where you sit.

Once you pin down the pedal feel you want, you can be confident that your performance will be solid in every race. 

That consistency will help take your braking, track focus, and racing skills to the next level. 

The better you know your pedals, the faster your laps will be and the closer you’ll be to a 1st place finish every time.

Simucube ActivePedal Pro

Software powered performance

The ActivePedal Pro’s software keeps it updated so your pedal gets better even after you've got it all set up.

You can tweak every bit of how your pedal feels with 50 different settings in the Simucube Tuner software.

You get to decide how the pedal reacts when you press it, how much it moves, and how it feels all the way through.

Simucube is always making the pedal more precise and dependable with each new software update.

They've put out over 33 updates to make it work better, so you can just focus on driving, without messing with its settings.

Simucube ActivePedal Pro

Adjustable pedal profiles from pro racers

The Simucube ActivePedal Pro delivers the most realistic sim racing experience possible by letting you adjust pedal profiles for different cars without touching the hardware. 

Instantly switch between setups for GT, rally, or Formula racing in seconds using the TrueDrive software. 

Each profile accurately replicates the unique feel of real-world pedals—complete with load, vibration, and travel nuances—so you can experience authentic braking feedback across every car type. 

With ActivePedal Pro, fine-tuning performance for any racing discipline has never been faster or more intuitive.

Simucube ActivePedal Pro

Trusted by the best

Simucube is trusted by some of the biggest names in motorsport and sim racing — from IndyCar legend Tony Kanaan, to Kevin Siggy, the pro esports driver for Team Redline, and Alex Dunne, a champion F2 driver. 

These pros rely on Simucube’s precision engineering and unmatched force feedback to train, compete, and stay race-ready. 

When the world’s best trust Simucube for their performance, you know you’re in the right hands!


Tony Kanaan - IndyCar Legend

Tony Kanaan - IndyCar Legend

"Since day one when I started taking sim racing more serious I had a Simucube 2 wheelbase. The force feedback, feeling and accuracy are extremely real. Nothing compares to it. I love it."


Alex Dunne - British F4 Champion

Alex Dunne - British F4 Champion

“When I first started racing in cars, I felt a lot more comfortable jumping into one, even with no experience, just because of the amount of time I did on the sim.”


Kevin Siggy - Team Redline

Kevin Siggy - Team Redline

“I’ve been using Simucube wheelbases for over 3 years and they never disappointed me in the experience they gave me. Now with the new Team Redline design on it, it looks even more amazing and I’m happy to continue using it for every top sim racing event”



Have a question or need some help?

When you work with our racing simulator specialists, you get:

  • Expert guidance on choosing the right racing simulator for your goals and budget
  • Step-by-step setup support for your space, room size, and mounting needs
  • Smart gear pairing advice for wheels, pedals, seats, and accessories
  • A dedicated account representative for ongoing, personalised assistance

Call us on (03) 9961 0240, chat live with our sim experts, or email support@gamergeardirect.com.au and we’ll help you find (or build) the perfect setup for your needs and budget.

Need some help?

Frequently asked questions

What’s included with the Simucube ActivePedal Pro?

The Simucube ActivePedal Pro package includes everything you need to experience the most advanced sim racing pedal system on the market. Inside the box, you’ll find the ActivePedal Pro unit, Simucube power supply, connection cables, and mounting hardware for easy installation on most cockpits. You’ll also get access to the TrueDrive software, where you can load pro racer pedal profiles, fine-tune your setup, and customise your braking feel. Each component is precision-built and ready to plug in, so you can go from unboxing to racing in minutes.

What makes the Simucube ActivePedal Pro different from other pedals?

The ActivePedal Pro uses a powerful direct drive motor to simulate real-world pedal forces. You can adjust resistance, feel, and vibration instantly with no springs or hydraulics to swap out. It’s like having every type of pedal in one compact unit.

Can I customise the brake feel on the ActivePedal Pro?

Yes. Using the TrueDrive software, you can fine-tune pedal travel, stiffness, vibration feedback, and pressure curves to match your preferred driving style or specific car setup.

Do I need special tools to install the ActivePedal Pro?

No special tools are needed. The ActivePedal Pro comes with all required mounting hardware and connects easily to your Simucube system, so you can start racing quickly.

Is the ActivePedal Pro compatible with my current rig?

Yes. It fits most major sim racing cockpits and mounts. It integrates perfectly with Simucube 2 wheelbases and can be used with many third-party rigs as well.

Can I use multiple ActivePedals together?

Yes, you can link up to three ActivePedals for throttle, brake, and clutch. Each pedal can be configured individually with its own settings and profile.

Do pro racers actually use the ActivePedal Pro?

They do. Simucube collaborates with professional drivers and esports racers who help develop and fine-tune the pedal profiles included in the software.

How do the built-in pedal profiles work?

You can load professional pedal profiles directly in the TrueDrive software. Just pick one that fits your driving preference, and the pedal instantly adjusts to replicate that setup.

Does the ActivePedal Pro require regular maintenance?

No. Since it doesn’t use mechanical springs or hydraulic fluids, there’s almost no maintenance required. The motor system is designed for long-term reliability.

Can I use the ActivePedal Pro on PC and console?

The ActivePedal Pro works flawlessly on PC through Simucube’s TrueDrive software. Console support depends on your wheelbase compatibility, so it’s best to confirm before purchase.

Specifications

Dimensions:

Product dimensions (W×H×D): 100 × 255 × 418 mm (4” × 10” × 16”)
Product weight: 5.8 kg (excluding package, PSU, and accessories)
Mounting hole pattern: 6 × M5 slots

Specifications:

Maximum pedal force: 110 kg (high force mode / medium force mode)
Maximum pedal travel: 74 mm (high force mode / medium force mode)
Pedal height adjustment: 22 mm
Pedal offset adjustment: No adjustment
Pedal angle adjustments: 18°
Extensions support: Two passive loadcell pedal inputs
Warranty: 3 years

Features:

Force feedback
G-force
ABS
RPM
Configurable as a brake, throttle, or clutch.
All aspects of a pedal are configurable (Forces, travel lengths, curves, damping, friction).

What’s In The Box?

Simucube ActivePedal Pro

Simucube ActivePedal Pro
Power supply
Ethernet RJ45
Fastener set
Simucube hex key t-model
Quick start guide
Stickers

Simucube Throttle (if chosen)

Simucube Throttle
RJ12 cable (50cm)
TX 30 key
Hex key (4mm)
Quick start guide
Extra spring, not as stiff, but longer, gives more flat spring curve
Installation kit

Simucube Baseplate (if chosen)

Baseplate parts
T-slot nuts and bolts
Instructions on assembly

Reviews

 

Warranty

Backed by Simucube’s official 3 year ActivePedal Pro warranty and our own dedicated Aussie support team. You can race with confidence knowing help is just a call or email away.

Every Simucube product sold by Gamer Gear Direct is 100% genuine and sourced directly from Simucube's official distributors. You get full warranty coverage and local support from our team of simulation experts.

Shipping

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

Why Buy From Us?

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.