Why wait for the perfect weather or tee time at the club when the MLM2PRO golf simulator package brings the game to you, on your terms?
Picture this: playing legendary courses with breathtaking 3D HD graphics, right from the comfort of your living room, theatre room, or garage.
It's not just about convenience, it's about experiencing golf like never before—anytime you want.
With our comprehensive package, including the Rapsodo MLM2PRO launch monitor with 30,000+ playable courses and a 45 day free subscription to Rapsodo’s premium membership, your swing won't just get better, it'll get phenomenal.
Complete golf sim
Fully customisable
Ready to assemble
30,000+ courses
We’ll ship everything you need to assemble your own golf simulator and start hitting balls right away.
Our golf simulator packages include all core components — launch monitor, enclosure, impact screen, hitting mat, projector, and mounting hardware — plus detailed setup guidance, so you can enjoy building your dream setup without the hassle of sourcing parts yourself.
Every item is pre-selected for compatibility, giving you a seamless, ready-to-play experience the moment your simulator is complete.
Tech issues can ruin a practice session, but quick support keeps your simulator running smoothly.
With dedicated assistance from the Gamer Gear Direct team, expert help is always just a phone call or email away.
From troubleshooting hardware to optimising your launch monitor and software, every question gets answered by our dedicated and knowledgeable team.
Our golf simulator experts make it easy to find — or fully customise — the perfect setup. With Gamer Gear Direct in your corner, you get:
Call us on (03) 9961 0240, chat live with our team, or email support@gamergeardirect.com.au. We’ll help you design a golf simulator package that’s built just for you.
Included are the premium Bayside Golf simulator enclosure, premium Bayside Golf impact screen (heavy-duty, 3.6mm—same as leading US brands), Rapsodo MLM2PRO launch monitor & carry case, 12 months free Rapsodo membership, The Net Return Pro Turf golf mat, Optoma GT1080HDR projector, J5create 4k wireless adapter, ceiling projector mount, and free Daiya Tomahawk plastic golf tees. Get ready to play on over 30,000 courses with all this gear!
The Rapsodo MLM2PRO launch monitor with its dual-camera system captures your swing with high precision, offering shot trace and replay for each stroke. Paired with a premium impact screen and immersive blackout enclosure, every detail of your favourite courses is vividly reproduced, so you'll feel like you're really there!
Absolutely! The MLM2PRO golf simulator is designed to fit into rooms with ceiling heights of 2.8m and a minimum area of 5m by 4m. Its compact size makes it ideal for small spaces, including garages and spare rooms.
With the MLM2PRO golf simulator package, you get a 12-month warranty on all gear and lifetime technical support. Our experts are just a call away to assist you with any setup needs or troubleshooting!
Play on over 30,000 courses worldwide, including prestigious venues like Pebble Beach and St. Andrews. All rendered in stunning 3D HD graphics for an immersive golfing experience right at home.
The Pro Turf mat, measuring 1.5m by 3m, mimics the feel of a real golf course under your feet and offers continuous ball return. This ensures a realistic and uninterrupted golfing session, whether you’re driving, chipping, or putting.
It's plug-and-play! Everything you need for assembly is included in the package, and the intuitive design allows you to set up your golf simulator quickly and start swinging without hassle.
The Bayside Golf medium enclosure is constructed with a robust steel click-button frame and commercial-grade polyester blackout material, and a heavy-duty, super-premium impact screen. The enclosure is built to last and withstand the rigour of frequent use. Swing with confidence knowing your setup is secure.
Yes, customisation options are available. You can upgrade the enclosure, golf mat and projector or explore additional accessories to enhance your simulation setup according to your specific needs.
The Optoma GT1080HDR projector delivers sharp, vibrant visuals, transforming your play area into a lively course. The J5create 4k wireless adapter simplifies connectivity, providing a clean setup without the clutter of cables.
Yes, the MLM2PRO includes online multiplayer functionality, allowing you to host games, compete in tournaments, and connect with friends for an interactive golf experience.
With its detailed swing analysis and real-time feedback on each shot, the MLM2PRO launch monitor aids in refining your techniques. Understand your strengths and areas for improvement with precise data that helps elevate your game to the next level.
Rapsodo MLM2PRO Mobile Launch Monitor
Mobile launch monitor + golf simulator
Dual optical camera vision + radar processing for precision accuracy
Shot Vision and Impact Vision for multi-option swing replay
30,000+ simulated golf courses
13 metrics - 6 measured metrics - including spin rate and spin axis
Full functionality indoors and outdoors
Apple and Android compatible
Bayside Golf Medium Simulator Enclosure
Designed and engineered in Australia by Bayside Golf
Super premium 4K, 3.6mm triple layer impact screen (same as leading US brands)
Screen flap system to offer total protection
Tensionable screen offering crisp, flat image with no waves or sagging
Oxford Polyester canopy (not cheap nylon)
Black powder-coated steel button click frame kit
Foam corner protection pads
Ball bungees included
The Net Return Pro Turf Mat
Pro Turf mat is constructed from nylon
Foam backing
1.5m x 3m (1.9cm thick)
2x Rangemart rubber tees (4.5cm & 5.7cm)
23kg (approx.)
Optoma GTHDR1080 Projector
Display Technology
DLP
Native Resolution
1080p 1920 x 1080
Brightness
3800 ANSI Lumens
Contrast
50,000:1
Light Source
Lamp
Lamp Life
15,000/10,000/4,000 (Eco+ Mode/Eco Mode/Bright Mode)
Throw Ratio
0.499
Zoom Type
Fixed
I/O Connectors
HDMI 2.0×1 (HDCP 2.2 supported), HDMI 1.4ax1 (HDCP 2.2 supported), USB-A 2.0×1, VGA-INx1, VGA-OUTx1, Audio-INx1, Audio-OUTx1, RS232x1
Speaker (Watts)
10W
Keystone Correction
±40° Vertical
Weight (Kg)
3
Dimensions (W x D x H) (mm)
316 x 243.5 x 98mm(w/o feet)
Aspect Ratio
4:3, 16:9, LBX, Native, Auto
Offset
116%±5%
Projected image size
36.2”~300
Projection Distance
0.4m – 3.4m
Projection Lens
F# 2.8; f = 7.42mm
Uniformity
70%
Computer Compatibility
FHD, HD, WXGA, UXGA, SXGA, XGA, SVGA, VGA, Mac
Video Compatibility
PAL (B, D, G, H, I, M, N, 4.43MHz), NTSC (M, J, 3.58MHz, 4.443MHz), SECAM (B, D, G, K, K1, L, 4.25, MHz, 4.4MHz, 480i/p, 576i/p, 720p(50/60Hz), 1080i(50/60Hz) 1080p(24/50/60Hz)
3D Support
Full 3D – The 3D features of Optoma projectors can only be used with compatible 3D content. Typical applications include use with 3D educational or 3D design and modelling systems. 3D TV broadcast systems, (SKY in the UK), Blu-ray 3D™ and 3D games from the Sony® PS3 or Microsoft® Xbox 360 are now supported as part of the HDMI v1.4a specification.
3D compatibility
Side-by-Side:1080i50 / 60, 720p50 / 60 Frame-pack: 1080p24, 720p50 / 60 Over-Under: 1080p24, 720p50 / 60
Horizontal Scan Rate
15.375 – 91.146 kHz
Vertical Scan Rate
50~85Hz
Displayable Colours
1073.4 million colours (10 bit)
Noise Level
26dB
Power Supply
100V ~ 240V ± 10%, 50-60Hz
Power Consumption
Typical 230W MAX 253W @ 110VAC (Bright), Typical 225W MAX 248W @ 220VAC (Bright), Typical 190W MAX 209W @ 110VAC (Eco), Typical 187W MAX 206W @ 220VAC (Eco)
Lamp Type
240W
RoHS
Compliant
J5create JVAW76 4K Wireless Display Adapter
Wirelessly share content from your mobile device to your HDTV
Native support for AirPlay®, Miracast®, & Chromecast™ (Google Cast™)
Supports up to full 4K30 HD video
Built-in dual band (2.4 GHz and 5 GHz) ensures a stable connection
Quick and easy setup - No apps or Wi-Fi® needed
Includes an HDMI™ extension cable for added convenience
System Requirements
Windows® 10 / 8.1
Android™ 4.0 or later
macOS® 10.15 or later with AirPlay® Support
iOS® 10.0 or later
iPadOS® 13 or later
Chrome OS™
1x Bayside Golf medium simulator enclosure
1x MLM2PRO launch monitor
1x MLM2PRO carry case
3x Callaway RPT Chrome Soft X golf balls
12 months access to Rapsodo premium membership
1x Optoma GT1080HDR projector
1x J5create JVAW76 4K Wireless Display Adapter
1x Universal projector ceiling mount
1x The Net Return Pro Turf
Free Daiya Tomahawk Tees
Assembly instructions and accessories
The Bayside Golf simulator enclosure, MLM2PRO and other accessories are covered by a 12 month limited manufacturers' warranty against defects.
The Optoma gaming projector is covered by a 2 year limited warranty. Again, if for some reason your item doesn't work as expected, contact us right away and we'll sort out any issues ASAP.
If for some reason your hitting bay or any other products included in your golf simulator bundle do not work as expected or in the rare event you experience a system failure, simply contact us and we'll repair your item under warranty.
Please note that this warranty covers manufacturer defects and faults only and does not cover normal wear and tear or misuse.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
Why wait for the perfect weather or tee time at the club when the MLM2PRO golf simulator package brings the game to you, on your terms?
Picture this: playing legendary courses with breathtaking 3D HD graphics, right from the comfort of your living room, theatre room, or garage.
It's not just about convenience, it's about experiencing golf like never before—anytime you want.
With our comprehensive package, including the Rapsodo MLM2PRO launch monitor with 30,000+ playable courses and a 45 day free subscription to Rapsodo’s premium membership, your swing won't just get better, it'll get phenomenal.
Complete golf sim
Fully customisable
Ready to assemble
30,000+ courses
We’ll ship everything you need to assemble your own golf simulator and start hitting balls right away.
Our golf simulator packages include all core components — launch monitor, enclosure, impact screen, hitting mat, projector, and mounting hardware — plus detailed setup guidance, so you can enjoy building your dream setup without the hassle of sourcing parts yourself.
Every item is pre-selected for compatibility, giving you a seamless, ready-to-play experience the moment your simulator is complete.
Tech issues can ruin a practice session, but quick support keeps your simulator running smoothly.
With dedicated assistance from the Gamer Gear Direct team, expert help is always just a phone call or email away.
From troubleshooting hardware to optimising your launch monitor and software, every question gets answered by our dedicated and knowledgeable team.
Our golf simulator experts make it easy to find — or fully customise — the perfect setup. With Gamer Gear Direct in your corner, you get:
Call us on (03) 9961 0240, chat live with our team, or email support@gamergeardirect.com.au. We’ll help you design a golf simulator package that’s built just for you.
Included are the premium Bayside Golf simulator enclosure, premium Bayside Golf impact screen (heavy-duty, 3.6mm—same as leading US brands), Rapsodo MLM2PRO launch monitor & carry case, 12 months free Rapsodo membership, The Net Return Pro Turf golf mat, Optoma GT1080HDR projector, J5create 4k wireless adapter, ceiling projector mount, and free Daiya Tomahawk plastic golf tees. Get ready to play on over 30,000 courses with all this gear!
The Rapsodo MLM2PRO launch monitor with its dual-camera system captures your swing with high precision, offering shot trace and replay for each stroke. Paired with a premium impact screen and immersive blackout enclosure, every detail of your favourite courses is vividly reproduced, so you'll feel like you're really there!
Absolutely! The MLM2PRO golf simulator is designed to fit into rooms with ceiling heights of 2.8m and a minimum area of 5m by 4m. Its compact size makes it ideal for small spaces, including garages and spare rooms.
With the MLM2PRO golf simulator package, you get a 12-month warranty on all gear and lifetime technical support. Our experts are just a call away to assist you with any setup needs or troubleshooting!
Play on over 30,000 courses worldwide, including prestigious venues like Pebble Beach and St. Andrews. All rendered in stunning 3D HD graphics for an immersive golfing experience right at home.
The Pro Turf mat, measuring 1.5m by 3m, mimics the feel of a real golf course under your feet and offers continuous ball return. This ensures a realistic and uninterrupted golfing session, whether you’re driving, chipping, or putting.
It's plug-and-play! Everything you need for assembly is included in the package, and the intuitive design allows you to set up your golf simulator quickly and start swinging without hassle.
The Bayside Golf medium enclosure is constructed with a robust steel click-button frame and commercial-grade polyester blackout material, and a heavy-duty, super-premium impact screen. The enclosure is built to last and withstand the rigour of frequent use. Swing with confidence knowing your setup is secure.
Yes, customisation options are available. You can upgrade the enclosure, golf mat and projector or explore additional accessories to enhance your simulation setup according to your specific needs.
The Optoma GT1080HDR projector delivers sharp, vibrant visuals, transforming your play area into a lively course. The J5create 4k wireless adapter simplifies connectivity, providing a clean setup without the clutter of cables.
Yes, the MLM2PRO includes online multiplayer functionality, allowing you to host games, compete in tournaments, and connect with friends for an interactive golf experience.
With its detailed swing analysis and real-time feedback on each shot, the MLM2PRO launch monitor aids in refining your techniques. Understand your strengths and areas for improvement with precise data that helps elevate your game to the next level.
Rapsodo MLM2PRO Mobile Launch Monitor
Mobile launch monitor + golf simulator
Dual optical camera vision + radar processing for precision accuracy
Shot Vision and Impact Vision for multi-option swing replay
30,000+ simulated golf courses
13 metrics - 6 measured metrics - including spin rate and spin axis
Full functionality indoors and outdoors
Apple and Android compatible
Bayside Golf Medium Simulator Enclosure
Designed and engineered in Australia by Bayside Golf
Super premium 4K, 3.6mm triple layer impact screen (same as leading US brands)
Screen flap system to offer total protection
Tensionable screen offering crisp, flat image with no waves or sagging
Oxford Polyester canopy (not cheap nylon)
Black powder-coated steel button click frame kit
Foam corner protection pads
Ball bungees included
The Net Return Pro Turf Mat
Pro Turf mat is constructed from nylon
Foam backing
1.5m x 3m (1.9cm thick)
2x Rangemart rubber tees (4.5cm & 5.7cm)
23kg (approx.)
Optoma GTHDR1080 Projector
Display Technology
DLP
Native Resolution
1080p 1920 x 1080
Brightness
3800 ANSI Lumens
Contrast
50,000:1
Light Source
Lamp
Lamp Life
15,000/10,000/4,000 (Eco+ Mode/Eco Mode/Bright Mode)
Throw Ratio
0.499
Zoom Type
Fixed
I/O Connectors
HDMI 2.0×1 (HDCP 2.2 supported), HDMI 1.4ax1 (HDCP 2.2 supported), USB-A 2.0×1, VGA-INx1, VGA-OUTx1, Audio-INx1, Audio-OUTx1, RS232x1
Speaker (Watts)
10W
Keystone Correction
±40° Vertical
Weight (Kg)
3
Dimensions (W x D x H) (mm)
316 x 243.5 x 98mm(w/o feet)
Aspect Ratio
4:3, 16:9, LBX, Native, Auto
Offset
116%±5%
Projected image size
36.2”~300
Projection Distance
0.4m – 3.4m
Projection Lens
F# 2.8; f = 7.42mm
Uniformity
70%
Computer Compatibility
FHD, HD, WXGA, UXGA, SXGA, XGA, SVGA, VGA, Mac
Video Compatibility
PAL (B, D, G, H, I, M, N, 4.43MHz), NTSC (M, J, 3.58MHz, 4.443MHz), SECAM (B, D, G, K, K1, L, 4.25, MHz, 4.4MHz, 480i/p, 576i/p, 720p(50/60Hz), 1080i(50/60Hz) 1080p(24/50/60Hz)
3D Support
Full 3D – The 3D features of Optoma projectors can only be used with compatible 3D content. Typical applications include use with 3D educational or 3D design and modelling systems. 3D TV broadcast systems, (SKY in the UK), Blu-ray 3D™ and 3D games from the Sony® PS3 or Microsoft® Xbox 360 are now supported as part of the HDMI v1.4a specification.
3D compatibility
Side-by-Side:1080i50 / 60, 720p50 / 60 Frame-pack: 1080p24, 720p50 / 60 Over-Under: 1080p24, 720p50 / 60
Horizontal Scan Rate
15.375 – 91.146 kHz
Vertical Scan Rate
50~85Hz
Displayable Colours
1073.4 million colours (10 bit)
Noise Level
26dB
Power Supply
100V ~ 240V ± 10%, 50-60Hz
Power Consumption
Typical 230W MAX 253W @ 110VAC (Bright), Typical 225W MAX 248W @ 220VAC (Bright), Typical 190W MAX 209W @ 110VAC (Eco), Typical 187W MAX 206W @ 220VAC (Eco)
Lamp Type
240W
RoHS
Compliant
J5create JVAW76 4K Wireless Display Adapter
Wirelessly share content from your mobile device to your HDTV
Native support for AirPlay®, Miracast®, & Chromecast™ (Google Cast™)
Supports up to full 4K30 HD video
Built-in dual band (2.4 GHz and 5 GHz) ensures a stable connection
Quick and easy setup - No apps or Wi-Fi® needed
Includes an HDMI™ extension cable for added convenience
System Requirements
Windows® 10 / 8.1
Android™ 4.0 or later
macOS® 10.15 or later with AirPlay® Support
iOS® 10.0 or later
iPadOS® 13 or later
Chrome OS™
1x Bayside Golf medium simulator enclosure
1x MLM2PRO launch monitor
1x MLM2PRO carry case
3x Callaway RPT Chrome Soft X golf balls
12 months access to Rapsodo premium membership
1x Optoma GT1080HDR projector
1x J5create JVAW76 4K Wireless Display Adapter
1x Universal projector ceiling mount
1x The Net Return Pro Turf
Free Daiya Tomahawk Tees
Assembly instructions and accessories
The Bayside Golf simulator enclosure, MLM2PRO and other accessories are covered by a 12 month limited manufacturers' warranty against defects.
The Optoma gaming projector is covered by a 2 year limited warranty. Again, if for some reason your item doesn't work as expected, contact us right away and we'll sort out any issues ASAP.
If for some reason your hitting bay or any other products included in your golf simulator bundle do not work as expected or in the rare event you experience a system failure, simply contact us and we'll repair your item under warranty.
Please note that this warranty covers manufacturer defects and faults only and does not cover normal wear and tear or misuse.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
