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Motion Racing Simulator Package

Save $487.00
Original Price $21,986.00
Current Price $21,499.00

Availability: Translation missing: en.general.icons.icon_check_circle icon Only 5 left!

✔ Authorised Australian Dealer
✔ Fast Shipping Australia Wide
✔ 30 Day Money Back Guarantee
✔ Backed By Manufacturer Warranty
✔ Questions? Call Us (03) 9961 0240

Estimated Arrival: Between Mar 26 and Mar 28. *ETA approximate ONLY

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Take your sim racing to the next level with our full motion racing simulator package

Every movement, every shift, every turn — this racing simulator package delivers unmatched immersion and realism. 

The Trak Racer TR160 provides a solid foundation, while the MOZA R16 direct drive wheel base and RS V2 racing wheel give you full control with ultra-responsive force feedback. 

The Sigma Integrale DK2+ motion system translates every bump and turn instantly, making every race feel real. 

With the AOC 49” ultra-wide gaming monitor, VNM Simulation shifter & handbrake, this setup brings every race to life with speed, accuracy, and total immersion.

Motion Racing Simulator Package

Everything included in the motion racing simulator package


  • Trak Racer TR160 racing simulator
  • Trak Racer GT seat with brackets & slider kit
  • Trak Racer cockpit-mounted monitor stand
  • Trak Racer PC shelf
  • MOZA R16 direct drive wheelbase 
  • MOZA RS V2 racing wheel
  • MOZA CRP2 load cell pedals
  • VNM Simulation shifter
  • VNM Simulation V1.5 handbrake
  • AOC 49 inch ultra wide gaming monitor
  • Allied Gaming Patriot RTX 4070 Ti SUPER gaming PC
  • Sigma Integrale DK2+ motion system
  • Logitech wireless K400 keyboard + mounts
  • Neoprene protective floor mat
  • Turtle Beach Stealth Gen 3 wireless headset
  • Warranty + dedicated tech support

A high-performance motion simulator package built for serious racers

This package eliminates the hassle by including everything needed for a high-performance setup. 

Every component is carefully chosen to work together, ensuring smooth operation and precision control. 

Build it yourself or let our expert team handle the assembly, so you can start racing without delays. 

From the cockpit to the wheel, every detail is optimised for responsiveness and stability. 

Skip the frustration of mismatched parts and get a complete system designed for serious racing.

Motion Racing Simulator Package

Trak Racer TR160 racing simulator

Feel every turn, every bump, and every split-second decision with a simulator that performs even under pressure. 

The Trak Racer TR160’s heavy-duty 160x40mm aluminum chassis absorbs every vibration, keeping you locked in with zero flex. 

Pre-drilled mounts make setup effortless, while fully adjustable wheel and pedal positioning put you in total control. 

Dial in the perfect braking force, fine-tune your shifter placement, and lock into a cockpit built for precision. 

Every component is designed to handle extreme forces so you can focus on shaving seconds off your lap times.

The Trak Racer monitor stand holds up to an 80” screen or triple 45” displays with optional arms, delivering an immersive view without compromise. 

Motion Racing Simulator Package

Comfortable and supportive Trak Racer GT seat

Long races means you need a seat that keeps you comfortable and fully supported. 

The Trak Racer GT seat is a snug, form-fitting racing seat that holds you securely in place, ensuring complete control through sharp turns and high-speed maneuvers. 

Designed to accommodate waist sizes up to 42 inches, it delivers firm support without feeling restrictive. 

The included rails and side mounts allow for easy installation, keeping your setup solid and stable. 

This seat provides the comfort and security needed to maintain focus and precision through every lap.

Motion Racing Simulator Package

Sigma Integrale DK2+ motion system

Every inch of the Sigma Integrale DK2+ motion system is built for seamless performance. 

Custom algorithms translate every turn, bump, and shift into ultra-responsive motion with less than 1ms latency — faster than the blink of an eye. 

Solid steel 50mm pistons handle extreme loads without breaking a sweat, while high-quality American-made motors deliver smooth, consistent force. 

Setup is effortless with aluminium T-slot mounting hardware, and automatic firmware updates keep everything optimised. 

Built to perform under pressure, this system handles demanding sim setups with zero downtime, so the only thing you focus on is the race.

Motion Racing Simulator Package

MOZA R16 direct drive wheelbase & RS V2 racing wheel

Feel the full force of every corner with the MOZA R16’s torque delivering pure, unfiltered feedback straight to your hands. 

The all-aluminum alloy body stays cool under pressure, while the next-generation FFB filtering algorithm sharpens every input with pinpoint accuracy. 

Wrapped in genuine leather, the 330mm MOZA RS V2 racing wheel gives you the control and confidence of a real cockpit. 

Magnetic shift paddles and dual clutch technology respond instantly, while fully programmable buttons put every adjustment within reach. 

Every lap feels real, every maneuver precise, and every victory well-earned.

Motion Racing Simulator Package

MOZA CRP2 load cell pedals

Control every braking point with precision using a 200kg load cell sensor that delivers real-world stopping power. 

The CNC aerospace-grade aluminum build keeps every pedal press smooth, responsive, and built to last. 

With 125 brake feel combinations, fully adjustable throttle and clutch, and tool-free adjustments, every setting is dialed in to match your exact racing style. 

The carbon fiber heel plate keeps your footing locked in, while an ultra-accurate 15-bit angle sensor ensures every input translates seamlessly to the track. 

Every lap feels controlled, consistent, and built for peak performance.

Motion Racing Simulator Package

VNM Simulation shifter + VNM V1.5 handbrake

Shift gears with confidence and throw the handbrake with precision using an all-metal setup built for pure control. 

The VNM shifter delivers realistic tactile feedback with both H-pattern and sequential modes, giving you the flexibility to handle any racing

style. 

A compact yet durable design keeps every shift crisp and responsive. 

The VNM handbrake’s industrial load cell and adjustable handle ensure pressure-sensitive braking, letting you slide into tight corners with accuracy.

Both components mount easily to most rigs, so every movement feels natural, controlled, and ready for intense racing action.

Motion Racing Simulator Package

AOC 49-inch ultra wide premium gaming monitor

Expand your view and boost productivity with an ultra-wide display that delivers stunning clarity. 

At 49 inches with a 5120 x 1440 resolution, this curved screen wraps around your vision for a fully immersive experience. 

A 165Hz refresh rate and 1ms response time keep motion buttery smooth, whether you're gaming or working. 

VESA-certified DisplayHDR 400 ensures vibrant, true-to-life colours. 

With USB-C connectivity and a remote control, managing your setup has never been easier or more efficient.

Motion Racing Simulator Package


Tech support to keep everything running smoothly

Tech issues can ruin a racing session, but fast support keeps everything running smoothly. 

With dedicated assistance from our team, expert help is always available when you need it. 

From troubleshooting hardware to optimising performance, every question gets answered by a knowledgeable team.

Whenever an issue comes up, reliable help is ready to keep your setup at its best. 

Motion Racing Simulator Package

The right accessories enhance every moment on the track

Every detail matters when it comes to a seamless racing setup. 

The Turtle Beach Stealth Gen 3 wireless headset delivers crisp, clear audio, making every shift, engine rev, and tire screech sound incredibly real.

A durable rubber mat holds everything in place, preventing unwanted movement during intense races. 

These accessories are designed for convenience and immersion, allowing you to stay focused and in control without distractions.

Motion Racing Simulator Package

Want to customise your build? We can do it!

Every racer has a unique vision for their setup, and custom builds make it possible to bring that vision to life. 

That’s why we offer the option to fully customise your racing sim package to fit your exact needs.

If there’s a specific component, feature, or design you want, we can build just about anything or add it to your racing rig. 

If you don’t see what you’re looking for, just ask. Reach out via email, phone, or live chat, and we’ll make it happen.

Motion Racing Simulator Package

Motion racing simulator package FAQ

What exactly is included in the motion racing simulator package?

You'll get the Trak Racer TR160 Racing Simulator, a Trak Racer GT seat, Trak Racer monitor stand, Trak Racer PC shelf, MOZA R16 Direct Drive Wheel Base, MOZA RS V2 Racing Wheel, MOZA CRP2 pedals, VNM Simulation Shifter, VNM V1.5 Handbrake, AOC 49 inch ultra wide gaming monitor, Sigma Integrale DK2+ Motion System, Sigma extended brackets, Turtle Beach Stealth (Gen 3) wireless headset, and a Gamer Gear Direct rubber mat.

Why should I choose this package instead of building one myself?

Sourcing individual components takes time, research, and effort—and there’s always a risk of compatibility issues. This package removes that headache. Every component is carefully selected, tested, and guaranteed to work together. Plus, you get the option of a fully assembled setup, so you can skip the build process and jump straight into racing with a professional-grade simulator.

How realistic is the force feedback from the MOZA R16 wheel?

The MOZA R16 delivers powerful, direct-drive force feedback with 16Nm of torque, letting you feel every bump, slide, and traction loss. The response is ultra-precise, providing a true-to-life connection between your hands and the road.

How does the warranty work for this package?

All components are backed by a specific warranty. See the specifications tab for more details. Trak Racer has a limited 5 year warranty, MOZA with 2 year limited warranty, AOC monitors have 3 year limited warranty, and Allied Gaming PCs have 2 year back-to-base warranty.

Does the motion system make a real difference?

Absolutely. The Sigma Integrale DK2 + Motion System translates every track surface, turn, and braking force into realistic motion feedback with near-zero latency. You’ll feel the weight transfer, road imperfections, and car dynamics just like in real-world racing. It’s not just about visuals—it’s about feeling connected to the car.

Is this setup stable for forceful driving?

Without question. The Trak Racer TR160 is made from heavy-duty extruded aluminium, keeping everything locked in place no matter how intense the race gets. The billet-machined floating feet and rubber pads provide extra stability while minimising vibration, so you can push hard without worrying about flex or movement.

What’s included in terms of accessories?

You get a Logitech K400 wireless keyboard with a built-in touchpad to control your system without clutter, a Turtle Beach Stealth Gen 3 wireless headset for crystal-clear audio, and a durable Gamer Gear Direct rubber mat to keep everything locked in place.

What if I run into tech issues?

That’s what the 12 months of tech support is for. If anything isn’t working right or you need help optimising your setup, we’ve got a dedicated team ready to assist. No frustrating wait times—just fast, reliable help to keep you racing.


Trak Racer TR160 Racing Simulator

Frame/Chassis

Constructed from high quality 160/40 extruded aluminium
660mm wide and 1440mm long for a firm stance when racing
Gross weight including all brackets and fixtures: 73kg plus wheel mount
Low ground clearance with hard wood rubber floor protectors
Finished in black anodized high-quality aluminium

Flex-Free Adjustable Wheel Deck

Full adjustment including angle and sliding function
Choose from the standard, front mount or side mount wheel deck
Pre-drilled mounting points for all major brand wheels

Adjustable Pedal Mount

Unique bracket design allows you to position the pedal plate above, or below the top of the chassis
Hassle free angle adjustment with the tool-free screw
Fully adjustable bracket for both angle, height and slide
Thick, no-flex carbon steel construction
Pre-drilled mounting points for all major brand pedals

Gear Shifter Mount

The slider mount allows you to fine-tune the mount to the most ergonomic position for you
Angle adjustment enables you to face the shifter mount inwards, flat or outwards for more customised adjustability
Pre-drilled mounting points for all major brand shifters including Heusinkveld, DSD, Thrustmaster, Fanatec and more

Fibreglass Race Seat

Premium race-ready high-grade seat with hard back
Choose from GT, recline or rally style racing seat
Adjustable driving position seat
Ergonomically designed for extended periods of use
High density foam construction
Weight restrictions: Up to 160kg (352 lbs)
Suggested waist size: up to 42 inches

Trak Racer GT Seat

High density foam construction
Material - Ultra-soft cloth
Padding - High Quality Foam
Harness System Ready - Side Mount - M8 Size 29.5mm spacing.
Optional Extras:
Trak Racer Seat Sliders
Trak Racer Seat Brackets
Weight Restrictions: Up to 160kg
Trak Racer Monitor Stand
DIMENSIONS
Height: 1300mm
Width: 1200mm
Depth: 600mm
INCLUDED
Trak Racer 80mm x 40mm Aluminium Frame and fixing screws/nuts
VESA Mounting Plate and fixing screws/nuts and VESA Extension Brackets
OPTIONAL: Triple Monitor Add-on Arms or Quad/Second Monitor Add-On
Trak Racer PC Shelf
Shipping Weight: 6.0000kg
Shipping Width: 0.390m
Shipping Height: 0.130m
Shipping Length: 0.610m

MOZA R16 Wheel Base

Platform: PC
FFB Drive System: Direct Drive
MOZA Pit House Control: Support
Max Steering Angle: Limitless
Housing Material: Aviation Grade Aluminum Alloy
Colour: Black
Peak Power: 360W
Input voltage: 110V~220V AC —>36V DC
USB Refresh Rate: 1000Hz
Encoder Resolution: 262144ppr (18-bits)
Indicator: YES
App Functions: Supported
Quick Release: Supported
Connection Ports: Power, DC Input, E-stop, USB (Pogo pins for RM dash )
Box Contents: R16 Wheel Base, User manual, Warranty card, Power supply, USB cable, Toolkit
Mounting Method: Bottom mount
Side Mount Option: With optional side/front mount bracket
Desk Clamp: Optional
Emergency Stop Switch: Optional
Online Firmware Upgrade: Applicable
Firmware Update: Applicable
Dimension (L x W x H)(mm): 327*170*130
Weight: 8.9kg

MOZA RS V2 Racing Wheel

Size: 330mm
Grips: Genuine Leather
Face Plate Material: Forged Carbon Fibre
Back Plate Material: Aluminium
Shifter Paddles Material: Forged Carbon Fiber
Shifter Paddles: Magnetic
Buttons: 10
Button Light: Yes
Choice of Colours: 8
Button Type: Mechanical Buttons
Universal Joysticks: 2
Rotary Encoders: 2
Communication Methods: Wireless & Wired
Release Method: MOZA Quick Release
Quick Release Material: Aluminium
Shift Light Indicator: Yes
Shift Light Customization: Yes
Shift Light Colour Options: 7
Shift Light Mode Switch: Yes
RPM Indicator: Yes
Platforms
PC: This product is ONLY compatible with Windows PC and is NOT compatible with any gaming consoles (Playstation, Xbox, etc).

MOZA CRP2 Pedals

Pedal Body Material: Aerospace-grade aluminium alloy
Heel Plate Material: 3K twill carbon fibre
Base Material: High-strength steel
Load Cell Sensor Range: 0–200kg
Brake Sensor: Load cell sensor and angle sensor
Angle Sensor Resolution: 15-bit (32768 PPR)
Brake Pedal Feel: 115 standard adjustments, 1764 optional configurations
Throttle Adjustment: Two spring options with infinite adjustment
Clutch Adjustment: Two spring options with infinite adjustment
Brake Travel Adjustment: 15–20°
Throttle Travel Adjustment: 15–23°
Clutch Travel Adjustment: 15–25°
Pedal Angle Adjustment: 0–15°
Pedal Face Height Adjustment: Up to 30mm
Footrest Adjustment: Up to 30mm
Pedal Curve Adjustment: Adjustable
Real-time Pedal Output Display: Adjustable
Pedal Pressure Engagement Point: Adjustable
Pedal Surface: Biomimetic curved
Inverted Mounting Kit: Optional

VNM Simulation Shifter & V1.5 Handbrake

VNM Shifter

QR Spherical Knob
QR Cylinder Knob
Sequential V2 plate
7-gear H-pattern plate (6+Reverse)
A set of hex wrenches
USB cable

VNM Handbrake

90-degree conversion adapter (2 pcs)
Red (stiffest), blue (stiffer) springs
Handle extension
A set of hex wrenches
USB A + GX12 cable

AOC 49-inch Premium Ultra Wide Gaming Monitor

Model name    AG493UCX2
EAN    697 398523 053 0
Panel    49" (VA / 1800R)
Pixel Pitch (mm)    0.2331 (H) x 0.2331 (V)
Effective Viewing Area (mm)    1191.936 (H) × 335.232 (V)
Brightness (typical)    550 cd/m² (Typical)
Contrast Ratio    3000 : 1 (Typical) 80 Million : 1 (DCR)
Response Time    4ms (OD) / 1ms (MPRT)
Viewing Angle    178° (H) / 178° (V) (CR > 10)
Colour Gamut    NTSC 100% (CIE1976) / sRGB 121% (CIE1931) / DCI-P3 91% (CIE1976)
Colour Accuracy    -
Optimum Resolution    5120 × 1440 @ 165Hz – DisplayPort1.4[1]; 5120 × 1440 @ 75Hz – HDMI2.0; 5120 × 1440 @ 120Hz – USB-C[2]
Display Colours    16.7 Million
Signal Input    HDMI 2.0 (HDR) x 3, DisplayPort 1.4 (HDR) x 1, USB-C (DP Alt)× 1
HDCP Version    HDMI: 2.2, DisplayPort: 2.2
USB Hub    USB 3.2 Gen1 x 3
Power Supply    100 - 240V ~ 3A, 50 / 60Hz
Power Consumption (typical)    68W
Speakers    5W x 2
Line in & Earphone    Earphone x 1
Wall-Mount    100mm x 100mm
Adjustable Stand    Height: 100mm, Swivel: -15.5° ~ 15.5°, Tilt: -5° ~ 15°
Product without Stand (mm)    369.4 (H) × 1194.4 (W) × 153.24 (D)
Product with Stand (mm)    467.6~567.6 (H) × 1194.4 (W) × 308.0 (D)
Product without Stand (kg)    10.9
Product with Stand (kg)    14.4
Cabinet Color    Black & Grey
Regulatory Approvals    BSMI / CE / CB / FCC

Sigma Integrale DK2+ Motion System

Contents

mono-block, machined billet actuators with 6” (150 mm) travel
powerful, responsive and compact American Teknic servo motors
maximum weight capacity (chassis and driver):
3-actuator system = 600 lb (272 kg)
4-actuator system = 800 lb (363 kg)
billet-machined floating feet with large rubber pads
aluminium t-slot mounting hardware compatible with 25 to 45 series profiles
single controller box (115v/240V compatible) with power and network cables
two sets of 1m and 2m data and power cables from the controller to actuators
Sigma’s motion algorithms & simulation software
automatic Over-the-Air controller firmware updates

Actuators

100% designed, manufactured, assembled and tested in California, USA
Premium THK ball screw for smooth performance and durability
Machined billet aluminium body to ensure concentricity and accuracy
6″ (150mm) in piston diameter for large side-loading capability
T-slot aluminium extrusion friendly
20 lbs. each (9.07 kg) with the larger DK6 motor
Environmentally friendly tumbled finish

Latency

PC side (Windows 10/11)
Game physics engine @ 333 Hz: 3 ms
Windows OS response: 1 ms average
Sigma 10-layers algorithm: 1 ms
Send target positions via Ethernet: 0.3 ms
Controller side (Real-time OS in ARM)
Response to new position targets: < 1 microseconds
Motion Algorithm for smooth motion: Average: 25 ms, Range: 0 to 50 ms
Send motion data to 1st micro-controller at 1000 Hz: 1 ms
Controller side (2 low-latency micro-controllers)
Send motion data from 1st microcontroller to 2nd: 0.1 ms
Digital pulse generation: 0.002 ms
Electrical connection from 2nd microcontroller to ClearPath motor
3V to 5V conversion: 2 ms
ClearPath servo motor
Digital pulse signal to actual motion: 1 ms

Technical

ClearPath Integrated Servo Motor CPM-SDSK-3432P-RLN
Rated (RMS) Torque = 209 oz-in (1.5 N-m)
Peak Torque = 698 oz-in (4.9 N-m)
Max Speed = 2,380 rpm
Total Weight Capacity (for optimal performance), including fully-loaded simulator with driver:
3-actuator system = 600 lb (272 kg)
4-actuator system = 800 lb (363 kg)
Optically isolated, current-based I/O system (EMI free)
Average system draw at 110V is about 0.330 KW (Peak 1600VA)
In-house manufactured actuators | 3D Model: Available Upon Request
6” (150mm) actuator travel
speeds of 7.93"/s @ 2,380 rpm
5/8” diameter, USA ball screw and nut
2” (50mm) diameter piston
Mono-block machined billet aluminium body
All American made components
Motion Controller | 3D Model: Available Upon Request
ClearPath IPC-5 Intelligent Power Supply
Input voltage 95-125/190-250 VAC; 50-60Hz (NO INVERTERS REQUIRED!)
Real-time and remote motion control via default browser or phone/tablet
Signal processor with amplifier
Embedded microcontrollers
Shielded Molex connectors
15" wide, 9.25" deep and 3" tall
Sigma's Software and Algorithms
Motion Integrity™ architecture to provide ultra-responsive, precise and accurate motion control
Dynamic scaling algorithm to best represent all layers in the available actuator travel
Organic and natural feeling Velocity Trap™ algorithm
Smooth integration of the 10 motion layers
Real-time remote control interface
Custom Motion Profiles
Mounting hardware
Machined billet mounting bracket
T-slot aluminium extrusion (80/20) friendly
Machined billet floating feet with mounting capability

Turtle Beach Stealth Gen 3 Wireless Headset

Headphones
Connectivity: Wireless, Bluetooth®
60mm Eclipse™ Dual Drivers
Frequency Response: 20Hz- 20kHz
Microphone
Uni-Directional, Flip-to-Mute
Ear-cushion Material
Hybrid Leatherette & Athletic Weave Fabric, Memory Foam
Battery
Rechargeable Lithium Polymer

 

Trak Racer TR160 Racing Simulator
Trak Racer GT seat + bracket
Trak Racer monitor stand
Trak Racer PC shelf
MOZA R16 Direct Drive Wheel Base 
MOZA RS V2 Racing Wheel
MOZA CRP2 pedals
VNM Simulation Shifter + VNM V1.5 Handbrake
AOC 49 inch ultra wide gaming monitor
Sigma Integrale DK2 + Motion System
Sigma extended brackets
Gamer Gear Direct Rubber Mat
Turtle Beach Stealth Gen 3 wireless headset

See below for the specific warranties related to each product included in this racing simulator package.

Trak Racer: 5 year limited warranty 
MOZA Racing: 2 year limited warranty
AOC monitors: 3 year limited warranty
VNM Simulation: 1 year limited warranty
Sigma Motion Systems: 3 year limited warranty

If for some reason your gear doesn't work as expected, simply contact us and we'll either repair your item under warranty or we may be able to offer a refund/exchange. Again, if for some reason the gear you’ve ordered from us doesn't work as expected, contact us right away and we'll sort out any issues ASAP.

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.

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