Our stage 3, full motion flight simulator package includes everything you need to start flying in your favourite flight sim titles right out of the box.
This is the perfect high-end flight simulation package for anyone looking to play Microsoft Flight Simulator, X-Plane, Elite Dangerous, and Ace Combat.
With the standout Sigma Integrale DK2+ motion system included, this package comes as close as you’ll get to real life aircraft!
With our DIY packages, we ship all the components direct to your door. All you need to do is unbox everything and build your flight sim rig. Or if you’d prefer a done-for-you build, look at our turn key stage 3 flight sim package.
This is one mighty flight simulator package. We’ve built it with quality and longevity in mind.
All the components are from respected brands such as Honeycomb Aeronauticals, Sigma Integrale Trak Racer and Allied Gaming. You can easily upgrade this set-up over time as you grow as a virtual pilot or your tastes change.
If you’re looking to jump from entry level into a high-end motion flight simulator, this is the rig for you.
Our DIY flight sim packages include everything you need to start flying your favourite titles from Microsoft Flight Simulator to X-Plane and more.
We ship everything to your door and you build the rig. If you know how to twist an allen key and turn on a PC, those are about the only skills you need to set up this standout flight simulator package.
Of course, we’re always around to help out if you need a hand. Just call, email or catch one of the team on live chat for assistance.
Below you’ll find more details on the gear included in the stage 1 flight simulator package.
Once you sit in the premium, flight ready seat of the TR160 flight cockpit and wrap your hands around your yoke and HOTAS – you won’t want to hop out again.
The quality of this sim rig is spot on. Designed in Australia, the construction of the TR160 is first-class all the way.
The TR160 chassis is constructed from premium 160x40mm, T-slot extruded aluminium.
The yoke deck, joystick/HOTAS and pedal mounts are all made from laser cut carbon steel and pre-drilled for most popular flight sim accessories.
The included Trak Racer recline seat is comfortable and supportive and is suitable for users with a waist size up to around 45 inches. The seat includes a mount and slider kit and bolts directly onto the cockpit.
Better still, the TR160 flight cockpit is backed by an industry leading five-year warranty.
Transform your flight sim experience with the Sigma Integrale DK2+ 3DoF motion system, a high-tech marvel engineered for ultra-realism.
This powerhouse delivers an unrivalled experience with advanced haptic feedback technology, providing precise force feedback that catapults your immersion to new heights.
Feel every twist, turn, takeoff, landing and more with stunning accuracy. The DK2+ is built to make every moment feel incredibly real.
Designed with the dedicated flight sim enthusiast in mind, this system is equipped with state-of-the-art, and simple-to-use Sigma Integrale software that allows for extensive customisation and is continually updated to keep you on the leading edge of motion technology.
Step into the cockpit with confidence using the Honeycomb Alpha Flight Controls Yoke & Switch Panel.
Designed meticulously in California by expert pilots and aerospace engineers, this system is a game-changer for simmers, flight students, and aviation enthusiasts.
Feel the thrill of flight with its 180° yoke rotation, mirroring the actual movements of a real aircraft. The solid steel shaft, enhanced with dual linear ball bearings, ensures smooth and precise control, making every manoeuvre feel incredibly real.
Say goodbye to the frustrations of dead zones and centre detents – the yoke's advanced dampened, self-centering mechanism guarantees a responsive and realistic flying experience.
With a comprehensive switch panel featuring master, alternator, avionics, and light switches, plus a 5-position ignition switch, you have full command over your virtual aircraft.
The yoke's handles are equipped with an 8-way hat switch, multiple 2-way rocker switches, and a push-to-talk button, putting critical controls right where you need them.
Get ready to elevate your flight simulation experience with the Honeycomb Bravo Throttle Quadrant.
This throttle represents a versatile all-in-one cockpit solution designed for both general aviation and commercial aircraft. Whether you’re piloting a single-engine prop plane or a four-engine airliner, this throttle quadrant offers the flexibility and precision to handle any flight scenario.
With its fully configurable throttle setup, the Honeycomb Bravo Throttle Quadrant delivers a realistic and immersive control experience. Feel the authenticity as you manage your aircraft's power, fuel mixture, and propeller pitch with ease.
The integrated autopilot panel provides essential functions for seamless navigation, while the annunciator panel features 14 indicator lights to keep you informed of critical status updates and system warnings.
Built with aerospace-grade components and developed in collaboration with pilots, the Bravo is engineered for durability and performance. From takeoff to touchdown, it’s your trusted copilot in the virtual skies.
The Honeycomb Charlie Rudder Pedals are meticulously crafted to bring unmatched precision and realism to your flight simulation setup.
With robust aluminium construction and advanced features, these pedals are designed for pilots seeking a truly immersive and reliable flight experience.
Take control of challenging takeoffs and landings with smooth, precise rudder and brake control that feels just like the real thing.
The innovative magnetic Hall-effect sensors provide wear-free, responsive feedback, perfectly translating your foot movements into seamless aircraft control.
Customizable for ultimate comfort, the adjustable metal pedals feature integrated foot brakes and a tension knob, allowing you to fine-tune the resistance to match your preferences.
For pilots who demand precision and durability, the Honeycomb Charlie Rudder Pedals deliver a next-level simulation experience.
The MOZA AB9 FFB Base paired with the MH16 flightstick is like having a cockpit right in your living room.
Imagine feeling the thrust and pull with dual servo motors that deliver a solid 12Nm of torque.
Whether you're taxiing on the runway, taking off, landing, or hitting some turbulence, the feedback you get is so dynamic and spot-on, it truly captures the essence of flying.
With MOZA's exclusive MCLS Force Feedback Technology combined with a high-resolution encoder, your flight simulation goes from just playing a game to a genuinely immersive experience.
Every control input is met with accurate, lifelike responses that make you feel like you're really in the pilot's seat.
And it’s built to last. The base and flightstick are crafted from aerospace-grade aluminium alloy, ensuring durability without the bulk.
The AOC 32 inch gaming monitors bolt directly onto the Trak Racer monitor stand (you may need to purchase longer M3 bolts for a solid fit) and feature a high-spec 240Hz refresh rate and 0.5ms response time. .
The Trak Racer triple monitor stand is a quality piece of kit.
Constructed from the same aluminium profile as the TR80 cockpit, it’s super-stable and designed to be adjustable so you can hit the perfect FOV for your setup.
The Allied Patriot gaming PC is a great mid-level PC.
It’s the perfect choice for any serious simulation enthusiast who wants to extract an immersive and realistic experience from most popular sim racing and flight simulation titles.
Packed inside you'll find the latest and greatest brand-name hardware including an NVIDIA GeForce RTX 4080 SUPER 16GB graphics card, Intel i7 14700F processor, 32GB RAM, and Intel B760 WiFi motherboard. Plus, a 600Mbps USB Wi-Fi adapter.
You won’t have any issues with storage thanks to a massive 1TB NVMe M.2 solid state drive. All this first-class gear is packed inside a sleek, black Allied Patriot RGB PC case.
Looking for something truly unique? At Gamer Gear Direct, we know that every sim pilot's dream setup is different.
That’s why we offer the option to fully customise your flight sim package to fit your exact needs.
Whether it’s specific components, features, or design elements, we can build just about anything to create your ultimate flight sim rig.
Have a vision in mind? Reach out to us via email, phone or live chat and let’s bring your dream sim rig to life together.
The stage 3 package is packed with high-end components, including the Trak Racer TR160 flight cockpit, Sigma Integrale DK2+ motion system, Honeycomb yoke, throttle, and rudder pedals, MOZA flightstick, three AOC 32-inch monitors, and an Allied Patriot RTX 4080 gaming PC. You’ll also get a recline seat, wireless headset, and keyboard, making it a complete setup.
The DK2+ motion system adds an incredible level of realism by simulating the physical sensations of flying. With advanced haptic feedback and 3DoF motion, you’ll feel every twist, turn, and bump in your flight, taking immersion to new heights.
While the stage 3 package is designed for advanced sim pilots, beginners eager to dive into high-end flight simulation can still enjoy it. The intuitive design and support we offer make it accessible for anyone ready to learn.
Yes, the package is built with longevity in mind. All components are modular and can be upgraded as your skills and preferences evolve, ensuring your setup remains cutting-edge.
The stage 3 package is fully compatible with major titles like Microsoft Flight Simulator, X-Plane, Elite Dangerous, and Ace Combat, delivering a seamless experience no matter your favourite sim.
If you’re handy with an Allen key and can follow simple instructions, assembly is straightforward. We provide clear guidelines, and our team is always available to assist if needed.
This powerful PC features an NVIDIA RTX 4080 graphics card, Intel i7 processor, and 32GB of RAM, delivering stunning visuals and smooth performance. It’s designed to handle the most demanding flight sim titles effortlessly.
The MOZA flightstick, paired with the AB9 force feedback base, provides lifelike control with dual servo motors and advanced MCLS technology. You’ll feel every input with pinpoint accuracy, making your flights incredibly realistic.
Yes, the Honeycomb Charlie rudder pedals are fully customizable. You can adjust the pedal angle, width, and tension to suit your comfort and control preferences, ensuring a tailored flying experience.
The package comes with a warranty on all components and access to our tech support team. Whether you need help with setup, troubleshooting, or customization, we’re here to ensure a smooth experience.
Trak Racer TR160 Flight Cockpit
Frame/Chassis
Constructed from high quality extruded aluminium in different profiles sizes including 10-Slot 160 x 40mm, 8-Slot 120 x 40mm and 6-Slot 80 x 40mm
660mm wide and 1440mm long for a firm stance when racing
Gross weight including all brackets and fixtures: 63kg plus wheel mount
Low ground clearance with hard wood rubber floor protectors
Finished in black anodized high-quality aluminium
Flex-Free Adjustable Wheel/Yoke Deck
Full adjustment including angle and sliding function
Choose from the standard, front mount or side mount wheel deck
Pre-drilled mounting points for all major brand wheels
Adjustable Rudder Pedal Mount
Unique bracket design allows you to position the pedal plate above, or below the top of the chassis
Hassle free angle adjustment with the tool-free screw
Fully adjustable bracket for both angle, height and slide
Thick, no-flex carbon steel construction
Pre-drilled mounting points for all major brand pedals
Accessory Mounts
The slider mount allows you to fine-tune the mount to the most ergonomic position for you
Angle adjustment enables you to face the shifter mount inwards, flat or outwards for more customised adjustability
Pre-drilled mounting points for all major brand shifters including Heusinkveld, DSD, Thrustmaster, Fanatec and more
Fibreglass Race Seat
Premium race-ready high-grade seat with hard back
Choose from GT, recline or rally style racing seat
Adjustable driving position seat
Ergonomically designed for extended periods of use
High density foam construction
Weight restrictions: Up to 160kg (352 lbs)
Suggested waist size: GT - under 38 inches, Rally - up to 42 inches
Sigma Integrale DK2+ Motion System
Contents
mono-block, machined billet actuators with 2” (50 mm) travel
powerful, responsive and compact American Teknic servo motors
maximum weight capacity (chassis and driver): 363 kg
billet-machined floating feet with large rubber pads
aluminium t-slot mounting hardware compatible with 25 to 45 series profiles
single controller box (115v/240V compatible) with power and network cables
two sets of 1m and 2m data and power cables from the controller to actuators
Sigma’s motion algorithms & simulation software
automatic Over-the-Air controller firmware updates
Actuators
100% designed, manufactured, assembled and tested in California, USA
Premium THK ball screw for smooth performance and durability
Machined billet aluminium body to ensure concentricity and accuracy
2″ (50mm) in piston diameter for large side-loading capability
T-slot aluminium extrusion friendly
10 lbs. each (4.5 kg) with the DK2 motor
Environmentally friendly tumbled finis
Latency
PC side (Windows 10/11)
Game physics engine @ 333 Hz: 3 ms
Windows OS response: 1 ms average
Sigma 10-layers algorithm: 1 ms
Send target positions via Ethernet: 0.3 ms
Controller side (Real-time OS in ARM)
Response to new position targets: < 1 microseconds
Motion Algorithm for smooth motion: Average: 25 ms, Range: 0 to 50 ms
Send motion data to 1st micro-controller at 1000 Hz: 1 ms
Controller side (2 low-latency micro-controllers)
Send motion data from 1st microcontroller to 2nd: 0.1 ms
Digital pulse generation: 0.002 ms
Electrical connection from 2nd microcontroller to ClearPath motor
3V to 5V conversion: 2 ms
ClearPath servo motor
Digital pulse signal to actual motion: 1 ms
Technical
ClearPath Integrated Servo Motor CPM-SDSK-2331S-RLN
Rated (RMS) Torque = 124 oz-in (0.9 Nm)
Peak Torque = 620 oz-in (4.4 Nm)
Max Speed = 2,520 rpm
Total Weight Capacity (for optimal performance), including fully-loaded simulator with driver: 363 kg
Optically isolated, current-based I/O system (EMI free)
Average system draw at 110V is about 0.290 KW (Peak 1600VA)
In-house manufactured actuators | 3D Model: Available Upon Request
2” (50mm) actuator travel
speeds of 8.4"/s @ 2,520 rpm
5/8” diameter, USA ball screw and nut
2” (50mm) diameter piston
Mono-block machined billet aluminium body
All American made components
Motion Controller | 3D Model: Available Upon Request
ClearPath IPC-5 Intelligent Power Supply
Input voltage 95-125/190-250 VAC; 50-60Hz
Operates at 600 Watt max, which is roughly 5.5A @ 110VAC, so about 2.6A at 230VAC
Real-time and remote motion control via default browser or phone/tablet
Signal processor with amplifier
Embedded microcontrollers
Shielded Molex connectors
15" wide, 9.25" deep and 3" tall
Sigma's Software and Algorithms
Motion Integrity™ architecture to provide ultra-responsive, precise and accurate motion control
Dynamic scaling algorithm to best represent all layers in the available actuator travel
Organic and natural feeling Velocity Trap™ algorithm
Smooth integration of the 10 motion layers
Real-time remote control interface
Custom Motion Profiles
Mounting hardware
Machined billet mounting bracket
T-slot aluminium extrusion (80/20) friendly
Machined billet floating feet with mounting capability
Supported Racing Titles
Assetto Corsa
Assetto Corsa Competizione
Automobilista 2
American Truck Simulator
BeamNG.drive
DiRT Rally 2.0
EA Sports WRC
Euro Truck Simulator 2
F1 2021
F1 2022
F1 2023
Forza Motorsport
Forza Horizon 4
Forza Horizon 5
iRacing
Kart Kraft
Le Mans Ultimate
Project CARS 2
Project CARS 3
RaceRoom Racing Experience
rFactor 2
Richard Burns Rally
WRC Generations
Supported Flight Titles
X-Plane 11
X-Plane 12
DCS World
Microsoft Flight Simulator 2020
Honeycomb Alpha Flight Controls Yoke & Switch Panel
System Compatibility: PC, MAC
Connectivity: USB-C to USB (Cable included)
Software Compatibility: Microsoft Flight Simulator, X-Plane 11, Prepar3D
Warranty: 2-year limited warranty (5-year tension band replacement warranty)
Honeycomb Bravo Throttle Quadrant
System Compatibility:
PC, MAC, Xbox (only in addition to Alpha XPC & Xbox Hub)
Connectivity:
USB-C to USB-A (Cable included)
Software Compatibility:
X-Plane 11 & 12, Prepar3D, Microsoft Flight Simulator
Dimensions (length x height x width):
40x 13x 28cm
15.75x 5.19x 11.02 inches
Warranty:
2-year limited warranty
Honeycomb Charlie Rudder Pedals
System Compatibility:
PC, MAC, Xbox (only in addition to Alpha XPC & Xbox Hub)
Connectivity:
USB-C to USB-A (Cable included)
Software Compatibility:
X-Plane 11, Prepar3D, Microsoft Flight Simulator
Dimensions (length x height x width):
47x 17x 50cm
18.5x 6.69x 19.68 inch
Warranty:
2-year limited warranty
MOZA AB9 FFB Base + MH16 Flightstick
Supported Platform
PC
Maximum Limit Angle
±20°
Main Body Material
Aviation-Grade Aluminum Alloy
Peak Torque
12N·m
Rated Voltage
110V～220V AC > 36V DC
Rated Current
6A
Rated Power
216W
USB Refresh Rate
1000Hz
Base Indicator Light
Supports Displaying Base Status
Connection Ports
Power, Data, Throttle, Rudder Pedals, etc.
Installation Method
Desktop or Rig
Desktop Clamp
Optional
Trak Racer Triple Monitor Stand
SKU: MS-FM-SIN-TR-AU
DIMENSIONS
Height: 1300mm
Width: 2360mm (when fully extended)
Depth: 600mm
INCLUDED
Trak Racer 80mm x 40mm Aluminium Frame and fixing screws/nuts
VESA Mounting Plate and fixing screws/nuts and VESA Extension Brackets
VESA MOUNTING POINTS
75mm x 75mm
100mm x 100mm
150mm x 150mm (via included extension bracket)
200mm x 200mm (via included extension bracket)
300mm x 300mm (via included extension bracket)
400mm x 400mm (via included extension bracket)
AOC C32G2ZE 32 Inch Gaming Monitor
Model name C32G2ZE
EAN 471 738594 566 1
Panel 31.5" (VA / 1500R)
Pixel Pitch (mm) 0.36375 (H) x 0.36375(V)
Effective Viewing Area (mm) 698.4 (H) x 392.85 (V)
Brightness (typical) 300 cd/m²
Contrast Ratio 3000 : 1 (Typical) 80 Million : 1 (DCR)
Response Time 0.5ms
Viewing Angle 178° (H) / 178° (V) (CR > 10)
Colour Gamut NTSC 105% (CIE1976) / sRGB 123% (CIE1931) / DCI-P3 96% (CIE1976)
Colour Accuracy Delta E < 2
Optimum Resolution 1920 x 1080 @ 240Hz – DisplayPort 1.2, HDMI 2.0
Display Colours 16.7 Million
Signal Input HDMI 2.0 x 2, DisplayPort 1.2 x 1
HDCP Version HDMI: 2.2, DisplayPort: 2.2
USB Hub no
Power Supply 100 - 240V ~ 1.5A, 50 / 60Hz
Power Consumption (typical) 45W
Speakers no
Line in & Earphone Earphone
Wall-Mount 100mm x 100mm
Adjustable Stand Tilt: -5° ~ 23°
Product without Stand (mm) 425.5 (H) x 709.9 (W) x 87.2 (D)
Product with Stand (mm) 524.4 (H) x 709.9 (W) x 244.9 (D)
Product without Stand (kg) 5.52
Product with Stand (kg) 6.83
Cabinet Color Black & Red
Regulatory Approvals RCM / MEPS / CE / CB / FCC / KC / KCC / e-Standby / BSMI
What's in the box DP Cable 1.8m × 1
Allied Gaming Patriot Core i7-14700F | RTX 4080 SUPER 16GB PC
Allied Patriot-I: RTX 4080 SUPER 16GB Gaming PC
Allied Patriot MKII 7-Fan RGB ATX Case - Black Edition
Intel Core i7 14700F | 5.40GHz | 20 Core 28 Thread Processor
Allied Ice Cube ARGB 360mm Liquid CPU Cooler - Black
NVIDIA GeForce RTX 4080 SUPER 16GB Graphics Card
Intel B760 [M-ATX] DDR5 WiFi Motherboard
32GB [5200MHz] DDR5 RAM (Black Heatsink)
1TB Gen 4 NVMe M.2 Solid State Drive
850W 80 Plus Gold Power Supply
Allied Black System Cables
2 Year Return To Base Warranty
Microsoft Windows 11 Home Edition
Logitech K400 Plus Wireless Keyboard
Dimensions
Overall
Height: 139.9 mm
Width: 354.3 mm
Depth: 23.5 mm
Weight: 390 g (with batteries)
Touchpad
Height: 76 mm
Width: 47 mm
Technical Specifications
Connection Type
Logitech Unifying protocol (2.4 GHz)
Wireless range: >10 m wireless range. Wireless range may vary due to environmental and computing conditions.
Optional software
Logitech Options
Battery
Battery: 2 x AA (included)
Battery: 18 months Battery life may vary based on user and computing
Special Keys
Mute, Volume Down, Volume Up
Connect/Power: On/Off Switch
Key Life
Up to 5 million keystrokes
Typing noise
Within 55 dBA for all keys
Sustainability
Dark plastics: 60% post-consumer recycled material. Excludes plastic in printed wiring assembly (PWA), Touch pad, FFC cable and packaging.
Product carbon footprint: 4.9 kg CO2e
Certified carbon neutral
Warranty Information
1-Year Limited Hardware Warranty
Part Number
920-007165
Turtle Beach Stealth 700 (Gen 3) Headset
Headphones
Connectivity: Wireless, Bluetooth®
60mm Eclipse™ Dual Drivers
Frequency Response: 20Hz- 20kHz
Microphone
Uni-Directional, Flip-to-Mute
Ear-cushion Material
Hybrid Leatherette & Athletic Weave Fabric, Memory Foam
Battery
Rechargeable Lithium Polymer
Gamer Gear Direct Neoprene Floor Mat
The Gamer Gear Direct premium neoprene floor mat is the perfect finish for all simulators that adds the finishing touch to your simulator cockpit.
The perfect length for most simulator rigs, fully embroidered edges with the Gamer Gear Direct logo. Made to ensure your rig never moves.
Product dimensions: L 1800mm x W 900mm
Trak Racer TR160 flight cockpit
Trak Racer recline seat
Honeycomb Aeronauticals yoke & switch panel
Honeycomb Aeronauticals Bravo throttle quadrant
Honeycomb Aeronauticals Charlie rudder pedals
MOZA AB9 FFB base
MOZA MH16 flightstick
Sigma Integrale DK2+ motion system
Trak Racer triple monitor stand
3x AOC 32 inch monitors
Allied Gaming Patriot RTX 4070 Ti SUPER 16GB PC
Logitech K400 Plus wireless keyboard + keyboard holder
Turtle Beach Stealth 700 (gen 3) wireless headset
Gamer Gear Direct neoprene floor mat
See below for the specific warranties related to each product included in this ready-to-fly bundle.
Trak Racer: 5 year limited warranty
Sigma Integrale: 3-year electrical and 1-year mechanical system warranty
Honeycomb: 2 year limited warranty
AOC monitors: 3 year limited warranty
Allied Gaming PC: 2 year back-to-base warranty
If for some reason your gear doesn't work as expected, simply contact us and we'll either repair your item under warranty or we may be able to offer a refund/exchange. Again, if for some reason the gear you’ve ordered from us doesn't work as expected, contact us right away and we'll sort out any issues ASAP.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
