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Playseat Formula Intelligence + Asetek Ready-To-Race Simulator Package

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Original Price $12,831.00
Current Price $12,599.00

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✔ Authorised Australian Dealer
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✔ 30 Day Money Back Guarantee
✔ Backed By Manufacturer Warranty
✔ Questions? Call Us (03) 9961 0240

Estimated Arrival: Between Sep 21 and Sep 23. *ETA approximate ONLY

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Supercharge your sim racing with the Playseat Formula Intelligence + Asetek ready-to-race simulator bundle

Dreaming of burning rubber on the virtual track? 

The Playseat Formula Intelligence + Asetek ready-to-race simulator package is here to turn that dream into a high-octane reality. This package is your all-in-one solution, offering everything you need to start racing like a pro from the get-go. 

Perfect for beginners and seasoned racers alike, this bundle is tailored to give you an edge in all popular single seat and GT racing titles like F1 24, Forza, Assetto Corsa Competizione, WRC 10, Wreckfest and more.

The Asetek SimSports Forte wheelbase and Forte Formula wheel deliver precision control and heart-pounding force feedback. The Invicta S Series pedals give you complete control over your race car and allow you to master every corner and every virtual track.

While the Allied Gaming PC and AOC 49 inch ultra-wide gaming monitor provide you with eye-popping visuals. This package is a game-changer for anyone who wants a high-end Formula racing simulator package that’s ready to race.


Key features

Here's everything included in the bundle

  • Playseat Formula Intelligence racing simulator
  • Trak Racer single monitor stand
  • Playseat floor mat
  • Asetek Forte 18Nm direct drive wheelbase
  • Asetek Forte formula racing wheel
  • Asetek Invicta S Series sim racing pedals
  • AOC 49 inch ultra-wide gaming monitor
  • Allied Patriot AMD Ryzen 5 4070 gaming PC
  • All accessories and cables for installation
  • All products backed by a manufacturer warranty

The Playseat Formula Intelligence as you’ll get to a REAL F1 race car

Immerse yourself in a high-end F1 sim rig that is the Playseat Formula Intelligence. 

Developed through extensive collaboration with Formula 1 icons like Max Verstappen and Sebastian Vettel, this cockpit offers an authentic racing experience that echoes the exacting standards of professional racetracks. 

From the resilient, flex-free framework to the precisely engineered pedal plate, every element is designed to withstand the intense demands of racing, providing you with stability and control that transform every virtual lap into a session of exhilarating realism.

Crafted with meticulous attention to the nuances of racer ergonomics, the Playseat Formula Intelligence features specialised padding that strikes an ideal balance between soft comfort and firm support. 

With compatibility for direct drive wheelbases and a design honed from expert insights, stepping into this simulator is as close as you’ll come to hopping into a Formula 1 race car.

Playseat Formula Intelligence + Asetek Ready-To-Race Simulator Package

The Asetek SimSports Forte direct drive wheelbase and Forte Formula wheel combo hands you mind-blowing in-game feedback

Step into the realm of elite racing with the Asetek SimSports Forte direct drive wheelbase paired with the Forte Formula Wheel, engineered for racers seeking uncompromising precision and robust performance. 

The Forte wheelbase is a marvel of technology, offering an intense 18 Nm of torque directly from its powerful servo motor, designed to bring every in-game nuance to life.

This setup ensures that you feel every bit of the road, from the slickness of rain-soaked asphalt to the gritty texture of a gravel track. 

Coupled with a lightweight yet durable construction, it provides a steadfast foundation for your sim racing endeavours, enabling you to execute manoeuvres with confidence and accuracy.

The Forte Formula Wheel complements this powerful base with its sleek design and intuitive functionality, featuring ergonomically placed controls and a responsive touch that puts every command at your fingertips. 

Crafted for both comfort and performance, this wheel allows for prolonged racing sessions without fatigue, thanks to its optimal grip and tailored layout.

Playseat Formula Intelligence + Asetek Ready-To-Race Simulator Package

Shoot for that podium with Asetek Invicta S Series racing pedals

Pedals are a core part of any sim racing setup, and the Invicta S Series sim racing pedals with a hydraulic brake system are designed to simulate the pressure and feeling of a real race car.

The T.H.O.R.P. (Twin Hydraulic Opposing Rapid Pistons) hydraulic brake cylinder is designed and rigorously tested with 100 bars of pressure in the hydraulic system and up to 200 kilogram of mechanical pedal pressure.

The Asetek Invicta throttle system features a die-cast aluminium, zero play pedal arm with integrated long durability ball bearings and bronze bushing at the clevis rotation point.

Performance comes from a 16-bit magnetic wireless hall TPS (throttle position sensor) that boasts no mechanical wear and zero maintenance.

Also included is the Asetek SimSports Invicta clutch system. The three pedals combined hand you one of the best performing, highest quality load cell pedal sets on the market today.

Playseat Formula Intelligence + Asetek Ready-To-Race Simulator Package

Powerful Allied Gaming Patriot RTX 4070 gaming PC

The Allied Patriot gaming PC is a great mid-level PC. It’s the perfect choice for any serious simulation enthusiast who wants to extract an immersive and realistic experience from most popular sim racing and flight simulation titles.

Packed inside you'll find the latest and greatest brand-name hardware including an NVIDIA GeForce RTX 4070 12GB graphics card, Ryzen 5 5600 processor and AMD B550 motherboard, plus a 1800Mbps USB Wi-Fi adapter.

You won’t have any issues with storage thanks to a massive 2TB NVMe M.2 solid state drive. All this first-class gear is packed inside a sleek Allied Patriot RGB PC case.

Playseat Formula Intelligence + Asetek Ready-To-Race Simulator Package

Tweak your racing setup with Asetek SimSports RaceHub

Elevate your racing experience to championship levels with RaceHub, the central software powerhouse designed specifically for Asetek SimSports gear. 

RaceHub is your personal pit crew, offering comprehensive tools to calibrate and fine-tune every piece of your equipment—from pedals to steering wheels to wheelbases. Tailor each setting to match your unique racing style and preferences, ensuring that every component performs exactly as you need it to when seconds count on the track.

RaceHub comes packed with an extensive set of features that empower you to optimise your setup with precision. 

Whether you're tweaking the brake sensitivity on your pedals or adjusting the force feedback on your wheelbase, RaceHub makes these modifications straightforward and swift. 

This means less time fiddling with settings and more time dominating the race. Each adjustment is intuitive, allowing you to easily understand and implement changes that can lead to measurable improvements in your performance.

Playseat Formula Intelligence + Asetek Ready-To-Race Simulator Package

Enjoy eye-popping graphics on the AOC 49" ultra-wide gaming monitor

Get ready to witness the racetrack come alive right in your living room with the AOC 49" dual QHD 5K gaming monitor. This isn't just any gaming monitor, it's your front-row ticket to the heart-pounding action of racing. 

With its stunning dual-QHD 5k resolution, every turn, tyre mark, and finish line is displayed in breathtaking detail, making you feel like you're right there in the driver's seat.

A gushing refresh rate of 165Hz, 1ms response time and FreeSync Premium Pro ensure the smoothest images for even more realism.

Playseat Formula Intelligence + Asetek Ready-To-Race Simulator Package

Plug-and-play racing simulator package

Hate it when your installation is stalled by missing cables or accessories? So do we. That’s why this high-end formula bundle includes everything you need to start racing right away. 

We've included all necessary accessories and cables, ensuring you can dive straight into the action without the hassle of additional purchases or setup woes. 

From the high-speed HDMI cable that brings crisp, vibrant visuals to your screen, to the power cable that fuels your marathon racing sessions, every detail has been accounted for. 

Playseat Formula Intelligence + Asetek Ready-To-Race Simulator Package

Frequently asked questions

What is included in the Playseat Formula Intelligence + Asetek Ready-To-Race Simulator Package?

The package includes the Playseat Formula Intelligence racing simulator, Asetek Forte direct drive wheelbase, Forte formula wheel, Invicta S Series pedals, Trak Racer single monitor stand, AOC 49 inch ultra-wide gaming monitor, Allied Patriot AMD Ryzen 5 4070 gaming PC, and all necessary installation accessories and cables.

How does the Playseat Formula Intelligence enhance the racing simulation experience?

The Playseat Formula Intelligence is designed to replicate the authentic Formula 1 racing position. It features modular fabric padding for comfort, precise engineering for stability, and the patented X-Adapt aluminium quick-release system for robust wheel support, providing an immersive and realistic racing experience.

What makes the Asetek Forte direct drive wheelbase unique?

The Asetek Forte wheelbase features an 18Nm motor that delivers intense and precise force feedback. It is designed to provide a realistic feel of the road, making every in-game nuance—from slick rain-soaked asphalt to gritty gravel tracks—vividly perceptible.

Can the included equipment be used for games other than F1 24 and Assetto Corsa Competizione?

Yes, the simulator package is versatile enough to enhance the gaming experience across a wide range of racing titles, including single-seater and GT racing games like Forza, WRC 10, and Wreckfest, thanks to its high compatibility and advanced features.

How does the Asetek Invicta S Series pedals improve racing performance?

The Invicta S Series pedals feature a hydraulic brake system and magnetic hall sensors for the throttle, providing ultra-responsive feedback and realistic resistance. This setup allows for precise control, enabling racers to master every corner and perform optimal braking maneuvers.

What are the benefits of the Allied Gaming Patriot PC in this setup?

The Allied Gaming Patriot PC comes equipped with a powerful NVIDIA GeForce RTX 4070 graphics card and Ryzen 5 5600 processor, providing ample power to handle demanding simulation games at high settings, ensuring a smooth and visually stunning racing experience.

What software is used to customize and optimize the racing hardware settings?

The Asetek SimSports RaceHub software serves as the nerve center for adjusting and refining the hardware settings. It offers tools to calibrate the force feedback, pedal responsiveness, and steering sensitivity, tailored to individual racing styles and preferences.

How does the AOC 49" ultra-wide gaming monitor enhance the visual experience?

The AOC 49" monitor offers dual QHD 5K resolution with a 165Hz refresh rate and 1ms response time, providing crisp, vibrant visuals that bring the racetrack to life. Its wide format offers an expansive field of view, making the racing experience more immersive.

Are the components easy to set up for immediate racing action?

Yes, the package is designed for easy assembly with all necessary accessories and cables included. It aims to minimize setup time, allowing users to start racing quickly without needing additional hardware or complex configurations.

What warranty coverage is provided with this racing simulator package?

The package comes with a 2-year limited warranty for the Playseat and Asetek products, a 3-year limited warranty for the AOC monitor, and a 2-year return-to-base warranty for the Allied Gaming PC, ensuring support and service for any manufacturing defects or operational issues.


Playseat Formula Intelligence

Product Name: Playseat Formula Intelligence
Edition
Fabric: Racing PU Leather Black
Product dimensions LxWxH: 168x61.5x73.5cm
Weight: 50 kg
Frame material: Lightweight Carbon Quality Steel
Foldable: No
Recommended driver length: Minimum 120cm / Maximum 220cm
Recommended driver weight: Minimum 20kg / Maximum 120kg
Package dimensions LxWxH: 95x44x65cm
Package weight: 35.2kg

Asetek Forte direct drive wheelbase

Tech specs 

Exquisite, radical, and minimalistic Danish industrial design 
Anodized extruded aluminium housing 
Direct Drive Force Feedback
Max torque 18Nm peak/holding*
Peak Slew rate: 6.7 Nm/ms
Encoder resolution: 22bit / 0,000085 degrees / 4.000.000 steps
5-port USB-C Hub  
4×21 Programmable RGB LEDs that can be adjusted, dimmed or completely turned off in Asetek SimSports® RaceHub™ 
Asetek SimSports® Quick Release 
400w power supply 
Slip ring designed and tested to +200.000.000 rotations 

*All Asetek’s wheelbases are built from the ground up with sim racing applications in mind. Holding torque is defined as up to 40 seconds continuously, which covers even the most extreme sweeper curves etc. ranging from rally to oval and road racing.

Software Features

Setup and save profile presets – Customise your settings to fit your car, track, and conditions 
Adjust steering range, bump stop hardness, and bump stop range 
Adjust Overall Force, Basic Damping, and Basic Smoothing

Dimensions

Height: 135mm
Width: 132mm
Length (Incl. Quick Release): 295mm
Weight: 8.5kg

Box Contents

Forte Direct Drive Wheelbase
AU Power Cord 1.5m
US Power Cord 1.5m
EU Power Cord 1.5m
UK Power Cord 1.5m
ON/OFF button box
Torque OFF button box
Power Supply 400W
USB-C to USB-A cable

Asetek Forte Formula Wheel

Tech Specs

Exquisite, radical, and minimalistic Danish industrial design 
49 Total programmable ARGB LEDs
15 aRGB RevLEDs 
6 aRGB FlagLEDs 
12 Button ARGB LEDs 
12 aRGB LEDs for backlit rotary switches 
12 Push buttons, 2 two-way Toggle switches, 2 seven-way Kinky switches 
3 twelve position Rotary encoders, 6 Thumb encoders
2 Contactless Magnetic shifter Paddles with additional optional paddles being upgradable 
Injection moulded carbon fibre reinforced composite chassis with laser etched forged carbon structure 
2 mm woven carbon fibre front face  
Possibility to change to XL handles at a later time
Easy-to-use, no-play quick-release. Ensuring stable data and power transmission without the use of cables, batteries, or wireless signals.

Software Features

Full button, switch, encoder, and paddle custom mapping 
Customizable Rev lights 
Pitlane control and Pit limiter 
Night mode 
LED start-up sequence 
Auto connection detection
Clutch configuration

Dimensions

290mm

Asetek Invicta S Series Pedals

General Tech

Exquisite, radical, and minimalistic industrial Danish design (Registered Community Design No. 009148265-0001/0002/0003)
Adjustable pedal stops
Adjustable travel settings
All black anodized aluminium pedal base, pedal arms, and pedal plates, with CNC machined contrast cut surfaces.
Pedal base with integrated heel rest and RGB LED that can be adjusted, dimmed, or turned completely off in the RaceHub software
Adjustable pedal plates that can be moved along the x- and y-axis
Calibrations made in RaceHub will automatically be saved in our EPROM (Erasable Programmable Read-Only Memory). This results in calibration (pressures, dead zones and more) will remain saved for every simulator/game (You do need to set 0 and 100% value in the game).
Only one USB connection to the PC from the pedal base regardless of 2 or 3 pedal utilisation
Each pedal can be calibrated through the intuitive and easy to use RaceHub software
Pedal upper and lower dead zones can be set through the RaceHub software
All adjustable mechanical features are by default coloured orange
Inhouse developed electronics with 16-bit resolution and automotive-grade pressure sensor
Optional to purchase smooth sock-friendly pedal plates
Made in Denmark
Designed and tested to 1,000,000 activations

Brake System

The T.H.O.R.P. (Twin Hydraulic Opposing Rapid Pistons) patented hydraulic brake cylinder gives the you the ultimate experience of driving a real race car
Die-cast aluminium zero play pedal arm with integrated long durability ball bearings and bronze bushing at the clevis rotation point.
Automotive-grade pressure sensor
The inhouse designed brake cylinder features sleek CNC machined details, adding to the exquisite overall look.
Three interchangeable elastomers for adjustment of hardness combined with an integrated physical stop and an expansion chamber to mimic perfect racecar feel as well as not overloading the elastomer
Manually adjustable initial touch hardness to mimic perfect brake pad to brake disc distance
Pressure sensor measures 0-100 bar – tested to withstand a repetitive pressure of 100 bar (seal burst pressure 130 bar)
100 bar of pressure equals 180 kg of force on the face of the pedal plate
Hydraulic Brake Cylinder made from forged aluminium
Pedal arm designed for 200 kg of force and a burst pressure of up to 700 kg

Throttle System

Die-cast aluminium zero play pedal arm with integrated long durability ball bearings and bronze bushing at the clevis rotation point.
16-bit magnetic wireless hall TPS (throttle position sensor) with no mechanical wear and zero maintenance
Custom throttle curves can be adjusted and 100% customised in the RaceHub Software to mimic real racecar butterfly opening. For example a linear curve in dry conditions and a progressive in wet conditions
Adjustable pedal hardness, travel and stop
Interchangeable spring for bigger step in pedal hardness
Pedal arm is designed for 200 kg of force and a burst pressure of up to 700 kg!

Dimensions

Depth, width, and height: 457 mm x 212 mm x 256 mm
Weight: 3 kg

Playseat floor mat

Type: Floor mat
Product dimensions LxWxH: 140x55cm
Weight: 2.8 kg
Package dimensions LxWxH: 56x12x12 cm
Warranty: 2 years

Trak Racer single monitor stand

Suitable for one TV/monitor up to 80"
Option to upgrade to triple monitor stand. Can hold up to 3x 30" - 45" monitors/TVs
Option to upgrade to dual/quad stand. Overhead mount for 1 x 16" to 70" monitor/TV
Warranty: 5 years
VESA mount points: 75mm / 100mm / 150mm / 200mm (optional 300mm / 400mm)

AOC 49 inch ultra wide monitor (AG493UCX2)

Model name    AG493UCX2
EAN    697 398523 053 0
Panel    49" (VA / 1800R)
Pixel Pitch (mm)    0.2331 (H) x 0.2331 (V)
Effective Viewing Area (mm)    1191.936 (H) × 335.232 (V)
Brightness (typical)    550 cd/m² (Typical)
Contrast Ratio    3000 : 1 (Typical) 80 Million : 1 (DCR)
Response Time    4ms (OD) / 1ms (MPRT)
Viewing Angle    178° (H) / 178° (V) (CR > 10)
Colour Gamut    NTSC 100% (CIE1976) / sRGB 121% (CIE1931) / DCI-P3 91% (CIE1976)
Colour Accuracy    -
Optimum Resolution    5120 × 1440 @ 165Hz – DisplayPort1.4[1]; 5120 × 1440 @ 75Hz – HDMI2.0; 5120 × 1440 @ 120Hz – USB-C[2]
Display Colours    16.7 Million
Signal Input    HDMI 2.0 (HDR) x 3, DisplayPort 1.4 (HDR) x 1, USB-C (DP Alt)× 1
HDCP Version    HDMI: 2.2, DisplayPort: 2.2
USB Hub    USB 3.2 Gen1 x 3
Power Supply    100 - 240V ~ 3A, 50 / 60Hz
Power Consumption (typical)    68W
Speakers    5W x 2
Line in & Earphone    Earphone x 1
Wall-Mount    100mm x 100mm
Adjustable Stand    Height: 100mm, Swivel: -15.5° ~ 15.5°, Tilt: -5° ~ 15°
Product without Stand (mm)    369.4 (H) × 1194.4 (W) × 153.24 (D)
Product with Stand (mm)    467.6~567.6 (H) × 1194.4 (W) × 308.0 (D)
Product without Stand (kg)    10.9
Product with Stand (kg)    14.4
Cabinet Color    Black & Grey
Regulatory Approvals    BSMI / CE / CB / FCC
What's in the box    USB-C Cable 1.0m × 1, HDMI Cable 1.8m × 1, DP Cable 1.8m × 1, Remote Control × 1

Allied Gaming Patriot Ryzen 5 5600 4070 gaming PC

Allied Patriot MKII 7-Fan RGB ATX Case
AMD Ryzen 5 5600 | 4.2GHz | 6 Core 12 Thread Processor
Allied Sidewinder [180W] ARGB 120mm Air Cooler
NVIDIA Geforce RTX 4070 SUPER 12GB Graphics Card
AMD B550 [M-ATX] Motherboard
RGB 16GB [3200MHz] DDR4 RAM
2TB Gen 4 NVMe M.2 Solid State Drive
650W 80 Plus Bronze Power Supply
Allied White Sleeved CPU Power Cable
Allied White Sleeved MB Power Cable
AX1800 (1800Mbps) Dual-Band USB Wi-Fi 6 Adapter
2 Year Return To Base Warranty
Microsoft Windows 11 Home Edition

1x Playseat Formula Intelligence racing simulator
1x Trak Racer monitor stand
1x Playseat floor mat
1x Asetek Forte direct drive wheelbase
1x Asetek Forte formula wheel
1x Asetek Invicta S Series pedals
1x AOC 49 inch ultra-wide gaming monitor (AG493UCX2)
1x Allied Gaming Patriot Ryzen 5 5600 4070 gaming PC 
Installation accessories

 

See below for the specific warranties related to each product included in this ready-to-race bundle.

Playseat: 2 year limited warranty 
Trak Racer: 5 year limited warranty
Asetek: 2 year limited warranty 
AOC monitor: 3 year limited warranty
Allied Gaming PC: 2 year RTB warranty 

If for some reason your gear doesn't work as expected, simply contact us and we'll either repair your item under warranty or we may be able to offer a refund/exchange. Again, if for some reason the gear you’ve ordered from us doesn't work as expected, contact us right away and we'll sort out any issues ASAP.

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.

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