The Asetek turn key stage 1 racing simulator package includes everything you need to start racing right out of the box.
This is the perfect done-for-you sim racing package for anyone looking to race titles like iRacing, Assetto Corsa, Assetto Corsa Competizione, Dirt Rally 2.0 and more!
With our turn key systems, we build, test and ship your complete sim racing rig direct to your door. All you need to do is plug in the PC, bolt on the monitors and you’re ready to race.
Or if you’d prefer to build this rig yourself, you can look at our DIY Asetek stage 1 racing sim package.
This is one mighty sim racing package. We’ve built it with quality and longevity in mind.
All the components are from respected brands such as Asetek SimSports, Trak Racer and Allied Gaming and you can easily upgrade this set-up over time as you grow as a sim racer and your tastes change.
Here’s everything included in the Asetek stage 1 racing sim package
At Gamer Gear Direct, we take the hassle out of building your sim racing setup with our turn-key sim racing packages.
Forget the stress of piecing together your rig and hoping it all works seamlessly.
We handle everything for you, from assembling and rigorously testing each component to ensure top performance, to shipping the entire rig straight to your door.
All you need to do is plug it in, fire it up, and hit the virtual track. With our turn-key packages, you're just moments away from an unbeatable racing experience without the fuss of sourcing components and building the rig yourself.
Below you’ll find more details on all the gear included in the Asetek stage 1 turn key racing simulator package.
Once you sit in the premium, race ready seat of the TR80 and wrap your hands around your new racing wheel – you won’t want to hop out again.
The quality of this sim rig is spot on. Designed in Australia, the construction of the TR80 is first-class all the way. The chassis is constructed from 80/40, T-slot extruded aluminium.
The wheel, shifter and pedal mounts are all made from laser cut carbon steel and pre-drilled for most popular accessories.
The included Trak Racer GT seat is snug, yet supportive and is suitable for racers with waist sizes up to 42 inches. The seat includes rails and side mounts and bolts directly onto the cockpit.
Better still, the TR80 cockpit is backed by an industry leading five-year warranty.
Get ready for the supreme force feedback of the direct drive wheelbase. Churning out a meaty 12 Nm of torque, the La Prima wheelbase is more than enough for any serious sim racer.
Feedback delivery is smooth in-game to maximise your driving experience so you can instantly and accurately feel all the track, terrain and in-car sensations.
Made from high-quality components and materials, the Asetek SimSports La Prima direct drive wheelbase is a standout amongst the competition.
Included with the La Prima wheelbase is the La Prima GT D-shaped wheel. Attach the wheel to your wheelbase with the included Asetek quick release system and start racing.
The 330mm diameter D-shaped wheel includes magnetic shifter paddles and a whopping 84 individual input options to your fingertips, making every decision, from DRS activation to traction control adjustments, a breeze.
Inspired by real-life racing standards, the Asetek La Prima sim racing pedal set has been thoroughly tested by racers and sim racers alike.
With that feedback in mind, the sim pedals are engineered and designed to outperform.
The M.L.C.P.C. (Mechanical Load Cell Powered Cylinder) brake cylinder is designed to give you a realistic brake experience and is rigorously tested with up to 180 kg pedal force.
The Asetek La Prima pedal set, while not hydraulic, still offers you the “hydraulic sensation” of a fully depressed brake pedal, where you can still pressure modulate/trail brake thanks to the 2-stage system inspired by the Invicta hydraulic pedal set.
The VNM hybrid shifter (H-pattern + sequential) is renowned for build quality and shift feel.
As soon as you plug it in and give it a go for yourself, you’ll see why almost everyone gives this shifter two thumbs up.
The shifter includes a 7-gear H-pattern plate (6+Reverse) with an included sequential plate and delivers realistic tactile feedback when racing.
The VNM handbrake V1.5 is designed to look and feel like the real thing, and is equipped with high quality components including an industrial load cell.
It delivers pressure-sensitiveness and a firm and progressive feel. The rally handle design is able to be adjusted from 0, 15, 30, 45, 60, 75, 90 degrees.
The AOC 32 inch gaming monitors bolt directly onto the Trak Racer monitor stand (you may need to purchase longer M3 bolts for a solid fit) and feature a high-spec 240Hz refresh rate and 0.5ms response time.
The Trak Racer triple monitor stand is a quality piece of kit.
Constructed from the same aluminium profile as the TR80 cockpit, it’s super-stable and designed to be adjustable so you can hit the perfect FOV for your setup.
When you choose one of our turn-key sim racing packages, you're not just getting a high-performance racing rig, you're also getting peace of mind with our premium tech support.
We know that tech issues can pop up unexpectedly, but with our team of sim racing experts just a call or message away, you're never on your own.
Whether it's troubleshooting, setup questions, or fine-tuning your gear, we're here to help you get back on track quickly and smoothly.
Our dedicated support team is committed to ensuring you have the best possible experience, so in the rare event that something goes wrong, you can reach out with confidence knowing we'll help iron out any problems.
With our tech support, any hiccups are just a temporary pit stop. We'll have you racing again in no time.
The Allied Patriot gaming PC is a great mid-level PC.
It’s the perfect choice for any serious simulation enthusiast who wants to extract an immersive and realistic experience from most popular sim racing and flight simulation titles.
Packed inside you'll find the latest and greatest brand-name hardware including an NVIDIA GeForce RTX 4070 12GB graphics card, Intel Core i5 12400F processor, 16GB RAM, and Intel H610 WiFi motherboard. Plus, a 600Mbps USB Wi-Fi adapter.
You won’t have any issues with storage thanks to a massive 1TB NVMe M.2 solid state drive. All this first-class gear is packed inside a sleek, black Allied Stinger RGB PC case.
Included with this PC are 3 pre-loaded sim racing titles. We set-up and test each title for you so that you’re ready to race right from the box
Looking for something truly unique? At Gamer Gear Direct, we know that every racer’s dream setup is different.
That’s why we offer the option to fully customise your racing sim package to fit your exact needs.
Whether it’s specific components, features, or design elements, we can build just about anything to create your ultimate sim racing rig.
Have a vision in mind? Reach out to us via email, phone or live chat and let’s bring your dream sim rig to life together
Our turn-key sim racing packages are designed to make your setup as effortless as possible. When you order a turn key sim setup from Gamer Gear Direct, we handle all the hard work for you. We carefully assemble and test each component to ensure everything is in perfect working order. Once your complete sim rig passes our quality checks, we ship it directly to your door. All you need to do is plug in the PC and power it up and you’re ready to race. With our turn-key packages, you get a fully prepped, race-ready system without the hassle of sourcing and assembling individual parts.
The package includes the Trak Racer TR80 cockpit with a GT racing seat, Trak Racer triple monitor stand, Asetek La Prima direct drive wheelbase with the La Prima D-shaped wheel, Asetek La Prima load cell pedals, VNM hybrid shifter and V1.5 handbrake, three AOC 32-inch gaming monitors, an Allied Gaming Stinger i5 RTX 4070 PC, Logitech K400 Plus wireless keyboard, Turtle Beach Stealth 700 headset, and a Gamer Gear Direct neoprene floor mat.
Yes! The Asetek Stage 1 package is compatible with popular sim racing titles, including iRacing, Assetto Corsa, Assetto Corsa Competizione, Dirt Rally 2.0, and many more. The included hardware ensures smooth performance across a variety of games.
Absolutely! The modular design of this setup allows you to easily upgrade components or add new features as your sim racing needs grow. If you want specific customizations, reach out to us, and we can build your dream rig.
The Asetek La Prima wheelbase delivers a powerful 12Nm of torque with smooth and precise force feedback. Paired with the La Prima D-shaped wheel, it provides realistic tactile sensations that bring every turn and gear shift to life.
The Asetek La Prima load cell pedals are designed to mimic real-life racing standards. The innovative M.L.C.P.C. brake cylinder offers a realistic brake feel with up to 180kg of pedal force, giving you unparalleled control for precision braking.
The three AOC 32-inch monitors offer a high 240Hz refresh rate and ultra-low response time for seamless visuals. Combined with the Trak Racer triple monitor stand, the setup provides an immersive field of view, ensuring you don’t miss any detail on the track.
Yes, the included Allied Gaming Stinger PC comes with three popular sim racing titles pre-installed. Each game is fully tested and configured so you can start racing the moment you power up your system.
The package comes with 3 months of free premium tech support. Our team is here to help with setup, troubleshooting, or fine-tuning your rig to ensure you’re always ready to race.
At Gamer Gear Direct, we’re sim racing experts. We meticulously assemble and test every turn key package to ensure top-notch performance. Plus, we offer premium tech support and customization options, so your rig is tailored to your exact needs. When you choose us, you’re getting more than gear—you’re getting peace of mind.
The Trak Racer triple monitor stand is crafted from the same robust aluminium profile as the TR80 cockpit, ensuring a sturdy and stable viewing platform for intense racing sessions.
Trak Racer TR80 racing cockpit
Frame/Chassis
Constructed from high quality 80/40 extruded aluminium
660mm wide and 1440mm long for a firm stance when racing
Gross weight including all brackets and fixtures: 63kg plus wheel mount
Low ground clearance with hard wood rubber floor protectors
Finished in black anodised high-quality aluminium
Flex-Free Adjustable Wheel Deck
Full adjustment including angle and sliding function
Choose from the standard, front mount or side mount wheel deck
Pre-drilled mounting points for all major brand wheels
Adjustable Pedal Mount
Unique bracket design allows you to position the pedal plate above, or below the top of the chassis
Hassle free angle adjustment with the tool-free screw
Fully adjustable bracket for both angle, height and slide
Thick, no-flex carbon steel construction
Pre-drilled mounting points for all major brand pedals
Gear Shifter Mount
The slider mount allows you to fine-tune the mount to the most ergonomic position for you
Angle adjustment enables you to face the shifter mount inwards, flat or outwards for more customised adjustability
Pre-drilled mounting points for all major brand shifters including Heusinkveld, DSD, Thrustmaster, Fanatec and more
Fibreglass Race Seat
Premium race-ready high-grade seat with hard back
Choose from GT, recline or rally style racing seat
Adjustable driving position seat
Ergonomically designed for extended periods of use
High density foam construction
Weight restrictions: Up to 160kg (352 lbs)
Suggested waist size: up to 42 inches
Asetek SimSports La Prima Direct Drive Wheelbase
Tech Specs
Exquisite, radical, and minimalistic Danish industrial design
Anodised extruded aluminium housing
Direct Drive Force Feedback
Max torque 12Nm peak/holding*
Peak Slew rate: 4 Nm/ms
Encoder resolution: 22bit / 0,000085 degrees / 4.000.000 steps
Asetek Simsports® Quick Release
180w power supply
Slipring designed and tested to +200.000.000 rotations
*All Asetek’s wheelbases are built grounds up with sim racing applications in mind. Holding torque is defined as up to 40 seconds continuously, which covers even the most extreme sweeper curves etc. ranging from rally to oval and road racing.
Software Features
Setup and save profile presets – Customise your settings to fit your car, track, and conditions
Adjust steering range, bumpstop hardness, and bumpstop range
Adjust Overall Force, Basic Damping, and Basic Smoothing
Dimensions
Height: 133mm
Width: 132mm
Length (Incl. Quick Release): 293mm
Weight: 8.5kg
Box Contents
La Prima™ Direct Drive Wheelbase
US Power Cord 1.5m
EU Power Cord 1.5m
UK Power Cord 1.5m
ON/OFF button box
Power Supply 180W
USB-C to USB-A cable
Asetek SimSports D-Shaped GT Rim + La Prima Button Box
Dimensions
330mm diameter with rim
195 mm x 154 mm x 110 mm
Tech Specs
Exquisite, radical, and minimalistic Danish industrial design
15 aRGB RevLEDs
8 Push buttons, 2 seven-way Kinky switches, 3 twelve position Rotary encoders, 2 Thumb encoders
2 Contactless Magnetic shifter Paddles
Injection moulded Carbon fibre reinforced composite chassis with aluminium front face
Easy-to-use, no-play quick-release. Ensuring stable data and power transmission without the use of cables, batteries, or wireless signals.
Software Features
Full button, switch, encoder, and paddle custom mapping
Customizable Rev lights
Pitlane control and Pit limiter
Night mode
Asetek SimSports La Prima Pedals
Dimensions:
Depth, width, and height: 457 mm x 212 mm x 256 mm
Weight: 3 kg
Tech Specs:
Exquisite, radical, and minimalistic industrial Danish design
Adjustable pedal stops
Adjustable travel settings
All-black anodised aluminium pedal base and pedal arms
All-black anodised aluminium smooth and sock-friendly pedal plates allowing hours and hours of comfortable use. The pedal plates can be adjusted vertically
Pedal base with integrated heel rest
Calibrations made in RaceHub will automatically be saved in our EPROM (Erasable Programmable Read-Only Memory). This results in calibration (pressures, dead zones, and more) that will remain saved for every simulator/game (You do need to set 0 and 100% values in the game)
Only one USB connection to the PC from the pedal base regardless of 2 or 3 pedal utilisation
All adjustable mechanical features are by default coloured orange
Inhouse-developed electronics with 16-bit resolution
Easy to add clutch pedal to the La Prima™ Throttle & Brake combo
Designed and tested to +1,000,000 activations, which far exceeds any race car specification.
Brake System:
The M.L.C.P.C.™ (Mechanical Load Cell Powered Cylinder) patent-pending brake cylinder gives you the experience of driving a real race car.
Die-cast aluminium zero play pedal arm with integrated long durability ball bearings and bronze bushing at the clevis rotation point
Load cell will sense up to 180 kg of force on the face of the pedal plate with the hardest elastomer (4000N depressed 12mm / until 2nd stage is engaged.)
Geared ratio between pedal pressure and load cell deflection, ensuring constant and full resolution to any user independent of elastomer hardness. 4000 points in only 12mm inside the M.L.C.P.C.™ cylinder from released pedal to 2nd stage 1/5th of a human hair.
Two-stage system that mimics the hard- and soft stages of a real race car
Manually adjustable initial touch hardness to mimic perfect brake pad to brake disc distance
Pedal arm designed for 200 kg of force and a burst pressure of up to 700 kg!
Throttle System:
Die-cast aluminium zero play pedal arm.
16-bit wireless magnetic hall TPS (Throttle Position Sensor) with no mechanical wear and zero maintenance
Custom throttle curves can be adjusted and 100% customised in the RaceHub™ software to mimic a real race car butterfly opening. For example, a linear curve in dry conditions and a progressive in wet conditions
Adjustable pedal stop
Pedal arm designed for 200 kg of force and a burst pressure of up to 700 kg!
La Prima Clutch System:
Dimensions
Depth, width, and height: 406 mm x 115 mm x 271 mm
Weight: 1.6 kg
Features:
Exquisite, radical, and minimalistic industrial Danish design
16-bit wireless magnetic hall CPS (Clutch Position Sensor) with no mechanical wear and zero maintenance
Die-cast aluminium zero play pedal arm.
Pedal arm designed for 200 kg of force and a burst pressure of up to 700 kg!
Four mechanical pedal curve settings
Attaches to Asetek SimSports® Pedal sets
Adjustable pedal stop
Adjustable travel settings
Sustainable manufacturing with the reuse of waste aluminium from our die-cast processes.
Die-cast high-quality pedal base with integrated heel rest
The clutch can be calibrated through the RaceHub™ software
Clutch upper and lower deadzone, as well as bite point, can be set through the RaceHub™ software All adjustable mechanical features are by default coloured orange
If purchasing the La Prima™ Clutch separately, you will have to use hex keys supplied when purchasing the Invicta™ Pedals Brake & Throttle, the Forte® Pedals Brake & Throttle or the La Prima™ Brake & Throttle, or purchase them separately at your local hardware store
VNM Shifter & V1.5 Handbrake
VNM Shifter
QR Spherical Knob
QR Cylinder Knob
Sequential V2 plate
7-gear H-pattern plate (6+Reverse)
A set of hex wrenches
USB cable
VNM Handbrake
90-degree conversion adapter (2 pcs)
Red (stiffest), blue (stiffer) springs
Handle extension
A set of hex wrenches
USB A + GX12 cable
Trak Racer Triple Monitor Stand
SKU: MS-FM-SIN-TR-AU
DIMENSIONS
Height: 1300mm
Width: 2360mm (when fully extended)
Depth: 600mm
INCLUDED
Trak Racer 80mm x 40mm Aluminium Frame and fixing screws/nuts
VESA Mounting Plate and fixing screws/nuts and VESA Extension Brackets
VESA MOUNTING POINTS
75mm x 75mm
100mm x 100mm
150mm x 150mm (via included extension bracket)
200mm x 200mm (via included extension bracket)
300mm x 300mm (via included extension bracket)
400mm x 400mm (via included extension bracket)
AOC C32G2ZE 32 Inch Gaming Monitor (Or Similar)
Model name: C32G2ZE
EAN: 471 738594 566 1
Panel: 31.5" (VA / 1500R)
Pixel Pitch (mm): 0.36375 (H) x 0.36375(V)
Effective Viewing Area (mm): 698.4 (H) x 392.85 (V)
Brightness (typical): 300 cd/m²
Contrast Ratio: 3000 : 1 (Typical) 80 Million : 1 (DCR)
Response Time: 0.5ms
Viewing Angle: 178° (H) / 178° (V) (CR > 10)
Colour Gamut: NTSC 105% (CIE1976) / sRGB 123% (CIE1931) / DCI-P3 96% (CIE1976)
Colour Accuracy: Delta E < 2
Optimum Resolution: 1920 x 1080 @ 240Hz – DisplayPort 1.2, HDMI 2.0
Display Colours: 16.7 Million
Signal Input: HDMI 2.0 x 2, DisplayPort 1.2 x 1
HDCP Version: HDMI: 2.2, DisplayPort: 2.2
USB Hub: No
Power Supply: 100 - 240V ~ 1.5A, 50 / 60Hz
Power Consumption (typical): 45W
Speakers: No
Line in & Earphone: Earphone
Wall-Mount: 100mm x 100mm
Adjustable Stand: Tilt: -5° ~ 23°
Product without Stand (mm): 425.5 (H) x 709.9 (W) x 87.2 (D)
Product with Stand (mm): 524.4 (H) x 709.9 (W) x 244.9 (D)
Product without Stand (kg): 5.52
Product with Stand (kg): 6.83
Cabinet Colour: Black & Red
Regulatory Approvals: RCM / MEPS / CE / CB / FCC / KC / KCC / e-Standby / BSMI
What's in the box: DP Cable 1.8m × 1
Allied Stinger: Core i5-12400F | RTX 4070 12GB Gaming PC
Allied Stinger-I: RTX 4070 12GB Gaming PC
Allied Stinger 6-Fan RGB Gaming PC Case - Black Edition
Intel Core i5 12400F | 4.4GHz | 6 Core 12 Thread Processor
Allied Sidewinder 180W 120mm Air Cooler - Black
NVIDIA GeForce RTX 4070 12GB Graphics Card
Intel H610 [M-ATX] Motherboard
16GB [3200MHz] DDR4 RAM (Black Heatsink)
1TB NVMe M.2 Solid State Drive
750W Power Supply
Allied Premium White Sleeved Cable Kit
AX1800 (1800Mbps) Dual-Band USB Wi-Fi 6 Adapter
2 Year Return To Base Warranty
Microsoft Windows 11 Home Edition
Logitech K400 Plus Wireless Keyboard
Dimensions
Overall
Height: 139.9 mm
Width: 354.3 mm
Depth: 23.5 mm
Weight: 390 g (with batteries)
Touchpad
Height: 76 mm
Width: 47 mm
Technical Specifications
Connection Type: Logitech Unifying protocol (2.4 GHz)
Wireless range: >10 m wireless range. Wireless range may vary due to environmental and computing conditions.
Optional software: Logitech Options
Battery
Battery: 2 x AA (included)
Battery: 18 months Battery life may vary based on user and computing
Special Keys
Mute, Volume Down, Volume Up
Connect/Power: On/Off Switch
Key Life: Up to 5 million keystrokes
Typing noise: Within 55 dBA for all keys
Sustainability: Dark plastics: 60% post-consumer recycled material. Excludes plastic in printed wiring assembly (PWA), Touch pad, FFC cable and packaging.
Product carbon footprint: 4.9 kg CO2e
Certified carbon neutral
Warranty Information: 1-Year Limited Hardware Warranty
Part Number: 920-007165
Turtle Beach Stealth 700 (Gen 3) Headset
Headphones
Connectivity: Wireless, Bluetooth®
60mm Eclipse™ Dual Drivers
Frequency Response: 20Hz- 20kHz
Microphone: Uni-Directional, Flip-to-Mute
Ear-cushion Material: Hybrid Leatherette & Athletic Weave Fabric, Memory Foam
Battery: Rechargeable Lithium Polymer
Gamer Gear Direct Neoprene Floor Mat
The Gamer Gear Direct premium neoprene floor mat is the perfect finish for all simulators that adds the finishing touch to your simulator cockpit.
The perfect length for most racing simulator rigs, fully embroidered edges with the Gamer Gear Direct logo. Made to ensure your rig never moves.
Product dimensions: L 1800mm x W 900mm
Trak Racer TR80 racing cockpit
Trak Racer GT racing seat + rails and slider
Trak Racer triple monitor stand
Trak Racer PC shelf
Trak Racer handbrake mount
Trak Racer VESA adapter kit
Trak Racer Asetek wheelbase bottom mount plate
Asetek SimSports La Prima direct drive wheelbase
Asetek SimSports La Prima button box + D-shaped GT wheel
Asetek SimSports La Prima load cell pedals + La Prima clutch
VNM Simulation hybrid shifter
VNM Simulation handbrake V1.5
3x AOC 32 inch gaming monitors
Allied Gaming Stinger i5 RTX 4070 12GB gaming PC
Turtle Beach Stealth 700 (gen 3) wireless headset
Logitech K400 Plus wireless keyboard
Gamer Gear Direct rubber floor mat
See below for the specific warranties related to each product included in this racing simulator package.
Trak Racer: 5 year limited warranty
Asetek SimSports: 2 year limited warranty
VNM Simulation: 1 year limited warranty
AOC monitors: 3 year limited warranty
Allied Gaming PC: 2 year back-to-base warranty
If for some reason your gear doesn't work as expected, simply contact us and we'll either repair your item under warranty or we may be able to offer a refund/exchange. Again, if for some reason the gear you’ve ordered from us doesn't work as expected, contact us right away and we'll sort out any issues ASAP.
You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.
We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.
99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).
Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.
If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.
The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.
Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.
Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.
Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.
A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.
No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office.
Contact details will be left at your door or in your mailbox so you can organise redelivery.
No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.
If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.
If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.
And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi.
We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.
But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.
We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.
We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.
Do you think Harvey Norman can promise that kind of service?
Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…
Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.
Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.
And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’
That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…
We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).
We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).
If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.
The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.
Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases.
On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).
When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.
You'll find more details on our return policy HERE.
That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.
That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount
Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).
When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.
Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.
We use the fastest couriers in the country to make sure you get your order in record time.
You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.
Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.
Nothing worse than buying something online and it’s faulty, right?
We feel you.
That’s exactly why every item we stock is covered by a minimum 6-month warranty.
If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.
Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.
Our shopping cart is fitted with SSL encryption.
What the hell does that mean, you ask?
Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.
We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.
So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.
Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.
