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Carl's Place 10 Golfzon Wave Golf Simulator Bundle

Save $117.00
Original Price $13,416.00
Current Price $13,299.00

Availability: Translation missing: en.general.icons.icon_check_circle icon Only 8 left!

✔ Authorised Australian Dealer
✔ Fast Shipping Australia Wide
✔ 30 Day Money Back Guarantee
✔ Backed By Manufacturer Warranty
✔ Questions? Call Us (03) 9961 0240

Estimated Arrival: Between Apr 30 and May 02. *ETA approximate ONLY

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Play on 100+ courses from the comfort of home with the Carl's Place 10 Golfzon Wave golf simulator bundle

The Carl's Place and Golfzon Wave golf simulator package hands you everything you need for an immersive and realistic golf simulation experience.

With this golf simulator up and running, you can play on more than 100 of the most famous golf courses from around the world, from the comfort of your own home. That’s all thanks to the included Golfzon Vision software.

The included golf enclosure is designed and engineered by Carl’s Place - a leading, US-based hitting bay manufacturer. This hitting bay is superior in every way. From the high-quality aluminium and steel frame to the heavy-duty blackout walls and premium impact screen.

This is the perfect golf simulator enclosure for a lounge, theatre room, garage, or custom space (we recommend a minimum roof height of 2.45m to fit the Carl’s Place 10 enclosure comfortably).

Here's everything included in this golf simulator package:

  • Carl’s Place 10 (243cm x 317cm) golf simulator hitting bay
  • Golfzon Wave launch monitor and putting guide
  • 12 months FREE access to Golfzon Vision simulation software ($330 value)
  • The Net Return Pro Turf hitting mat (1.8m x 3m)
  • Optoma GT1080HDR short throw gaming projector
  • Ceiling projector mount
  • J5create JVAW76 4K Wireless Display Adapter
  • Free Daiya Tomahawk tees

This is everything you need to build your own dream golf simulator. This is the perfect bundle for someone looking for a quality golf simulator that can fit into a smaller room with standard (249cm) ceiling heights or a decent sized garage.

Key features

  • First-class golf simulator bundle: Includes everything you need to play on thousands of courses from around the world in eye-popping HD
  • Premium Carl’s Place 10 hitting bay: Manufactured in the USA and made with high quality materials. The Carl’s Place 10 golf bay features a 243cm x 317cm footprint and ‘preferred’ impact screen (or upgrade to a premium impact screen)
  • Strong aluminium and steel frame: Aluminium enclosure frame is crafted from 25mm aluminium tubing and steel corner brackets
  • Minimum room dimensions: Requires minimum room dimensions of 2.45m (H) x 3.6m (W) x 5m (L)
  • Breakthrough Golfzon Wave launch monitor and putting guide: Includes the Golfzon Wave launch monitor unit, putting guide and access to Vision simulation software
  • FREE 12 months access to Golfzon Vision software: Eye-popping simulation software. Play 100+ famous golf courses from around the world
  • The Net Return Pro Turf mat: Measures in at 3m x 1.8m, the Pro Turf mat includes tees and pre-drilled holes. You can also choose additional hitting mats
  • Optoma GT1080HDR short throw projector: Full-spec short throw gaming projector that's perfect for golf simulation. Includes a standard ceiling mount or upgrade to a floor enclosure
  • J5create 4K wireless adapter: Provides a wireless display connection between the projector and your device, eliminating the need for a pesky HDMI cable
  • Commercial-grade polyester blackout side and upper walls: Blackout walls fasten to the frame using a secure Velcro system and reduce external light from blurring the projected image
  • Shop with confidence: One year warranty and lifetime tech support

Start swinging with the Carl’s Place, premium golf simulator enclosure

The Carl’s Place 10 (243cm x 317cm) hitting bay is designed and engineered in the USA.

Each Carl’s Place hitting bay is manufactured in the USA and made to the highest standards, with only quality materials. Included is everything you need to set-up and start swinging:

  • Rigid 25mm aluminium frame with steel corner brackets
  • Commercial-grade polyester blackout
  • Premium hitting screen
  • Side protective barrier nets
  • All installation accessories
  • Easy-to-read instructions

The Carl’s Place 10 hitting bay features a 243cm x 317cm footprint, which makes it perfect for standard rooms, garages and low-ceiling, dedicated golf simulator ‘man caves’.

The commercial grade blackout that covers the walls and top of the hitting bay features a handy Velcro system for easy installation and is designed to block out surrounding light for an even brighter, crisper image. The internal frame is protected by the included foam kit.

High quality, Carl’s Place ‘preferred’ impact screen

The Carl’s Place impact screen is crafted from tight woven, heavy-duty polyester material that provides unrivalled crisp and clear projected images. No matter what golf simulation title you play, you’ll always be impressed by the stunning high-definition graphics.

Carl’s Place hitting bays are optimised for 4:3 projection, meaning the image fills the entire screen. There are zero gaps, unlike other golf bays on the market. The Carl’s Place hitting bay included with the Carl's Place 10 bundle boasts a 365cm (diagonal) viewable screen area.

The rugged polyester screen with silicone reinforcement is designed to withstand thousands upon thousands of shots at up to 300km/h.

Please note: When you first pull the impact screen from the box it will be wrinkled. These wrinkles will disappear over time.

Breakthrough Golfzon Wave launch monitor and putting guide

Created by the geniuses behind the world’s most sophisticated golf simulators, the Golfzon Wave is a revolutionary dual-device launch monitor that captures every shot you make, from that sky-high tee-off to the last putt that has you holding your breath. This is the perfect high-end launch monitor whether you're grinding in practice or just looking for some fun.

So, why choose the Wave as your new launch monitor device? The thing is, most launch monitors can nail the long drives but trip up when it comes to putting. That's because they're relying solely on radar technology. But the Golfzon Wave doesn't settle for average; it marries Doppler radar tech with cutting-edge infrared tech to give you the whole picture. Long shots? Covered. Delicate putts? Nailed 'em. This is the comprehensive practice and simulation tool you've been waiting for.

The world’s first, dual-device launch monitor, the Golfzon Wave consists of the Wave Radar for all your drives and chips, and the Wave Putt sensor, specially designed to pick up even the tiniest nuances of your putting game.

Play on more than 100 of the best golf courses from around the world

Golfzon Wave doesn't just stop at being an exceptional launch monitor. It kicks it up a notch with its jaw-dropping Vision Wave software.

We're talking crystal-clear, high-definition 3D recreations of the world's most iconic courses. And when we say "recreations," we mean down-to-the-last-tree-like-you're-there kind of realness. Golfzon has packed in over world-class courses for you to test your mettle. This is the stuff of every golfer's dream, and it's all right there in your Golfzon Wave.

Done practising your swing and ready for some real action? Gather up your buddies, family, or that neighbour who thinks he can outdrive you, and get ready to tee off. With Vision Wave, you're not just limited to a solo experience, you can challenge golfers globally in head-to-head 3-hole showdowns.

And for those who crave the ultimate immersion, just hook up your Golfzon Wave to a big screen via Wi-Fi, or go all out with our optional net, screen, and projector setup. It's like bringing St. Andrews or Pebble Beach right into your living room or backyard.

Vision software is usually $330 per year, however we’re kicking in your first 12 months for free.

The Net Return ‘Pro Turf’ hitting mat

Designed by USA company, The Net Return. The Pro Turf measures in at 3m x 1.8m and includes pre-drilled tee holes and plastic tees for your balls.

The Pro Turf golf mat has a 1.2kg Nylon face-weight with a 5mm foam backing, allowing it to be rolled up and stored like a carpet. It weighs approximately 23kg and is approximately 1.9cm thick and ships with two range mat rubber tees - 5.7cm and 4.5cm. You can also upgrade and purchase additional golf mats to suit your specific space.

Jaw-dropping graphics thanks to the Optoma GT1080HDR short throw projector and ceiling mount

The Optoma GTHDR1080 is a full spec, short throw gaming projector that will instantly give you a more immersive golf simulation experience.

Seriously, your jaw will drop to the floor when you see the quality image the GT1080HDR can spit out. It packs a boatload of features including (but not limited to) awesome colour replication, super-bright 3,800 lumens, full HD native resolution, 50,000:1 contrast and super easy installation set-up. The Optoma GTHDR1080 delivers up to 100 inches in Full HD from just 1.1m.

This golf simulator package also includes a universal ceiling mount to fit the Optoma projector. Alternatively, you can opt for the Carl’s Place floor enclosure.

12 month warranty and lifetime tech support

Every Golfzon golf simulator bundle comes with an ironclad 12-month warranty, ensuring your investment is protected against any defects or malfunctions. But that's not all - we go a step further. You'll also receive lifetime technical support, absolutely free.

This means any time you face a hiccup or need guidance, our team of experts will be there for you, today, tomorrow, and years down the line. It's more than just a purchase, it's a lifelong partnership with peace of mind. Invest in a Golfzon golf simulator bundle from Gamer Gear Direct and experience the ultimate in carefree virtual golfing enjoyment.

Golfzon Wave launch monitor

Mobile Golf Practice Software for WAVE Users
Supported languages: English, Japanese, Korean
Required storage space: 500 MB or more
Available platforms: Android 7.0 or higher, iOS 11.0 or higher
Compatible devices: Smartphones and tablet PCs that support Android 7.0 or higher and iOS 11.0 or higher (Compatibility may vary for some devices.)
How to use: Download from the Apple App Store or Google Play Store and use.

Key features:

Measurement, storage, and analysis of user's golf shots data (including video) measured through WAVE
(A total of 34 data parameters provided)
WAVE H/W firmware update
Alignment function using WAVE device camera
Simple 3D practice game
WAVE Radar settings to connect to smartwatches

PC specifications

PC specification is divided into minimum and recommended specifications. For minimum specification, IT means the minimum actionable specification, so only HD resolution is available and there may be breakages or lagging. Recommended specification is for smooth service at FHD resolution.

Minimum Specification (Resolution: 1024x768)

- OS: at least Windows 10 64-Bit / CPU: i3 or AMD Ryzen 3 / RAM : 4GB / HDD: requiring more than 70 GB of free space / VGA : NVIDIA GeForce GT 640 or AMD Radeon R7 250 or Intel UHD Graphics 630
HD specification (Resolution : 1280x720)

- OS : at least Windows 10 64-Bit / CPU : Intel Core i5 or AMD Ryzen 5 / RAM : 8GB / HDD : requiring more than 70 GB of free space / VGA : NVIDIA GeForce GTX 660 or AMD Radeon RX 460
FHD specification (Resolution: 1920x1080)

- OS : at least Windows 10 64-Bit / CPU : Intel Core i7 or AMD Ryzen 7 / RAM : 16GB / HDD : requiring more than 70 GB of free space / VGA : NVIDIA GeForce GTX 1060-3GB or AMD Radeon RX 590

* PC specification may be changed due to the requirement of supported S/W.
* For minimum specification (Resolution: 1024x768), you can run S/W but smooth play may be difficult. (Lagging, breakages, stuttering, etc.)

Carl’s Place 10ft wide golf simulator hitting bay

Designed and engineered by Carl’s Place (USA)
Frame height: 243cm
Frame width: 317cm
Frame depth: 150cm
Viewable screen height: 220cm
Viewable screen width: 294cm
Viewable screen diagonal: 365cm
Blackout made from polyester
Heavy-duty hitting screen made tight woven polyester with silicone reinforcement
Aluminium frame and steel corner brackets (all black)
Weight bag and bungees

Pro Turf Mat

Pro Turf mat is constructed from nylon
Foam backing
1.8m x 3m (1.9cm thick)
2x Rangemart rubber tees (4.5cm & 5.7cm)
23kg (approx.)

Optoma GTHDR1080 Projector

Display Technology
DLP

Native Resolution
1080p 1920 x 1080

Brightness
3800 ANSI Lumens

Contrast
50,000:1

Light Source
Lamp

Lamp Life
15,000/10,000/4,000 (Eco+ Mode/Eco Mode/Bright Mode)

Throw Ratio
0.499

Zoom Type
Fixed

I/O Connectors
HDMI 2.0×1 (HDCP 2.2 supported), HDMI 1.4ax1 (HDCP 2.2 supported), USB-A 2.0×1, VGA-INx1, VGA-OUTx1, Audio-INx1, Audio-OUTx1, RS232x1

Speaker (Watts)
10W

Keystone Correction
±40° Vertical

Weight (Kg)
3

Dimensions (W x D x H) (mm)
316 x 243.5 x 98mm(w/o feet)

Aspect Ratio
4:3, 16:9 , LBX, Native, Auto

Offset
116%±5%

Projected image size
36.2”~300

Projection Distance
0.4m – 3.4m

Projection Lens
F# 2.8; f = 7.42mm

Uniformity
70%

Computer Compatibility
FHD, HD, WXGA, UXGA, SXGA, XGA, SVGA, VGA, Mac

Video Compatibility
PAL (B, D, G, H, I, M, N, 4.43MHz), NTSC (M, J, 3.58MHz, 4.443MHz), SECAM (B, D, G, K, K1, L, 4.25,MHz, 4.4MHz, 480i/p, 576i/p, 720p(50/60Hz), 1080i(50/60Hz) 1080p(24/50/60Hz)

3D Support
Full 3D – The 3D features of Optoma projectors can only be used with compatible 3D content. Typical applications include use with 3D educational or 3D design and modelling systems. 3D TV broadcast systems, (SKY in the UK), Blu-ray 3D™ and 3D games from the Sony® PS3 or Microsoft® Xbox 360 are now supported as part of the HDMI v1.4a specification.

3D compatibility
Side-by-Side:1080i50 / 60, 720p50 / 60 Frame-pack: 1080p24, 720p50 / 60 Over-Under: 1080p24, 720p50 / 60

Horizontal Scan Rate
15.375 – 91.146 kHz

Vertical Scan Rate
50~85Hz

Displayable Colors
1073.4 million colours (10 bit)

Noise Level
26dB

Power Supply
100V ~ 240V ± 10%, 50-60Hz

Power Consumption
Typical 230W MAX 253W @ 110VAC (Bright), Typical 225W MAX 248W @ 220VAC (Bright), Typical 190W MAX 209W @ 110VAC (Eco), Typical 187W MAX 206W @ 220VAC (Eco)

Lamp Type
240W

RoHS
Compliant

MSI Katana Series Gaming Notebook 15.6" FHD (Katana 15 B13VFK-1089AU)

Panel Size : 15.6" FHD
Resolution : 15.6" FHD (1920*1080), 144Hz 45%NTSC IPS-Level
Processor : Raptor Lake i7-13620H
Memory : DDR5 8GB*2
Storage : 512GB NVMe PCIe SSD Gen4x4 w/o DRAM
OS : Windows11 Home Plus
Graphic : RTX 4060, GDDR6 8GB
wlan : Intel Wi-Fi 6 AX201(2*2 ax) + BT5.2
Battery : 3 cell, 53.5Whr
Keyboard : 4-Zone RGB Gaming Keyboard
Warranty : 1 Year Warranty Term for Gaming & Content Creation (EU-WE)
Colour : Black

J5create JVAW76 4K Wireless Display Adapter

• Wirelessly share content from your mobile device to your HDTV
• Native support for AirPlay®, Miracast®, & Chromecast™ (Google Cast™)
• Supports up to full 4K30 HD video
• Built-in dual band (2.4 GHz and 5 GHz) ensures a stable connection
• Quick and easy setup - No apps or Wi-Fi® needed
• Includes an HDMI™ extension cable for added convenience

System Requirements

Windows® 10 / 8.1
Android™ 4.0 or later
macOS® 10.15 or later with AirPlay® Support
iOS® 10.0 or later
iPadOS® 13 or later
Chrome OS™

Special Notes

Intended to be used with an external wireless display
Hardware
Warranty

1 Year Limited

Host Connector

HDMI™ male

Power Source

USB™ micro-B to USB™ Type-A male

LED Indicator

N/A

Ports

N/A

IR

N/A


Performance

HDMI™ Compliance

HDMI™ v1.4

HDCP Compliance

N/A

Audio Channel

2.1 via HDMI™


Display Output Supported Resolutions

3840 x 2160
1920 × 1080
1280 × 720

RF Output Power

N/A

Security (Encryption)

WPA2

IR Return Frequency

N/A

ESD Protection

N/A

OVP Protection

N/A


Wireless Protocols

Standard

IEEE 802.11ac

Frequency

2.4 GHz, 5 GHz

Range

Up to 10 - 15 metres

Channel Width

20 MHz, 40 MHz

Antenna Type

External antenna

Physical Specifications


Colour

White

Enclosure Type

Plastic

Cable Length

39 in. (100 cm)

Product Height

3.74 in. (95 mm)

Product Width

1.25 in. (32 mm)

Product Depth

0.43 in. (11 mm)

Product Weight

2.8 oz (79.5g)

Operating Temperature

+14 to +104 °F (-10 to +40 °C)

Operating Humidity

< 85% non-condensing

Storage Temperature

-4 to +122°F (-20 to +50°C)

Storage Humidity

< 85% non-condensing

TruGolf E6 Connect

AVAILABLE LICENCES

Basic subscription: Access 27 courses, 12 pieces of rotating content, practice areas, player profiles, modes of play, peer to peer play and online event access.

Expanded subscription: Access to 97 courses (including all courses in the basic subscription), mini games, practice areas, player profiles, modes of play, plus peer to peer play and online event access.

Lifetime standard PC licence: Access 27 courses, 17 practice areas, clubhouse feature, player profiles and modes of play. This licence does not expire.

Lifetime standard iOS licence: Access 15 courses, 17 practice areas, player profiles and modes of play. This licence does not expire.

PC SYSTEM REQUIREMENTS

Intel i5 Processor | 8GB RAM
Nvidia 1070 Graphics Card or equivalent
(Dedicated GPU with DirectX 11 Support)
25GB of Hard Drive Space | Windows 10 64-bit (Required)
Internet Connection (Required)

IOS REQUIREMENTS

iPad Pro 1 or later | iPad 5 or later | iPad Air 3 (or later)
iPad Mini 5 (or later) | iPhone 8 or later

AVAILABLE COURSES

Basic Subscription (27 courses)

Auburn Grand National Links
Aviara Golf Club & Resort
Banff Springs Golf Course
Barton Creek – Fazio Foothills
The Belfry Golf Course
Bountiful Ridge Golf Course
Cabo del Sol: Ocean Course
Chateau Whistler Golf Club
Gleneagles – The Centenary Course
Greywolf Golf Course
Golf Resort Kunětická Hora
Club at Hokuli’a
Latrobe Country Club
Loch Lomond Golf Club
Oslo Golf Club
Panther Lake
Par 3 Ocean Course
Pelican Hill Golf Club
Pine Canyon Golf Club
Pinehurst No. 8
The Sanctuary Golf Club
Stone Canyon Golf Club
Tazegzout Golf Course
Thanksgiving Point Golf Course
Troon North – Monument Course
Wade Hampton Golf Club
Wolf Peak

Expanded Subscription (all the courses above plus the courses below)

Atunyote Golf Club at Turning Stone
Bandon Dunes Golf Resort
Bay Hill Club & Lodge
Bethpage State Park: Black Course
Bighorn – Canyons Course
Bighorn – Mountains Course
Bryan Bros Skill Shot Challenge
Cambrian Ridge
Castle Pines Golf Club
Cog Hill Country Club
Covered Bridge Golf Club
Devil’s Island
Dorado Beach Resort & Club
Emerald Dunes Club
Entrada at Snow Canyon
Firestone Country Club
Frankfurter Golf Club
The Gallery Golf Club
Glenwild Golf Club & Spa
Goat Hill Park Golf Club
The Golf Club of Houston
Grand Country Club
The Greenbrier – The Old White Golf Course
Hapuna Golf Course
Harbour Town – Hilton Head Island
Holtsmark Golf Club
Innisbrook Copperhead
Jeremy Ranch Golf and Country Club
The Judge at Capitol Hill
Junior Challenge Course
Kapalua Golf Club – Bay Course
Kapalua Golf Club – Plantation Course
Kapalua Golf Club – Village Course
Kauri Cliffs Golf Club
Kiawah Ocean Course
King and Bear Course
Kuala Lumpur West
Lakeside Golf Course
Le Grand George Golf Course
Le Sorcier Golf Club
Losby Golfklubb
Mauna Kea Golf Course
Mauna Lani Bay – South Course
Navajo Hills Country Club
New South Wales Golf Club
Owl Creek Golf Club and Resort
Pacific Dunes Golf Resort
Pacific Rim Country Club
Paradise Palms Golf Course
Champions Course at PGA National
Phoenix Country Club
Pinehurst No. 2
Portmarnock Hotel and Golf Links
Prairie Dunes Country Club
Princeville Golf Course
Quarry Ridge Golf Course
Raven Golf Club
Royal Melbourne Golf Club
Royal Troon Golf Club
Sand Ridge Golf Club
Scottsdale North
Sea Island Seaside Course
Silver Lakes
Skeleton Coast
Superstition Mountain
Taichung International Country Club
Three Canyons
Tribute at the Otsego Club
Torrey Pines Golf Course
Lofoten Links
Tralee Golf Club
Troon North – Pinnacle Course
Valderrama Golf Club
Westfields Golf Club
Yellowstone Golf Course

1x Carl’s Place 10 hitting bay
1x Golfzon launch monitor & putting guide
12 months FREE to Golfzon Vision simulation software
1x Optoma GT1080HDR projector
1x J5create JVAW76 4K Wireless Display Adapter
1x Universal projector ceiling mount
1x The Net Return Pro Turf
Free Daiya Tomahawk tees
Assembly instructions and accessories

The Carl’s Place golf simulator hitting bay, Golfzon launch monitor and other accessories are covered by a 12 month limited manufacturers' warranty against defects.

The Optoma gaming projector is covered by a 2 year limited warranty. Again, if for some reason your item doesn't work as expected, contact us right away and we'll sort out any issues ASAP.

If for some reason your hitting bay or any other products included in your golf simulator bundle do not work as expected or in the rare event you experience a system failure, simply contact us and we'll repair your item under warranty. Please note that this warranty covers manufacturer defects and faults only and does not cover normal wear and tear or misuse.

You might have some questions about shipping times and costs. So, let’s cover some of those questions for you.

How long will it take for my order to arrive?

We’ve partnered with Australia’s fastest couriers to make sure you get your order FAST.

99% of our orders are shipped within one business day. That means if you order on a Monday, we’ll usually ship same day or the next business day (Tuesday).

Your order will usually arrive in 3 to 5 business days. Of course, this depends on where you’re located. If you live in a metro area, you can expect your order to arrive within 3 days.

If you live outside a metro area, you order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

The moment your order is on the way, we’ll send you tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions or queries in relation to your order, simply email us, call (03) 9961 0240 or open the live chat function. We’ll help you in any way we can.

How much is shipping?

Shipping costs depend on item weight and shipping destination. We’ll do everything we can to ensure you receive the best shipping rates available.

Shipping is calculated in checkout. Simply fill in your address details and our shipping calculator will show the final shipping cost.

A lot of items we sell include free shipping. If an item is labelled free shipping, you won’t pay a single cent for shipping.

What if I’m not home when my order arrives?

No stress. If you’re not home, our couriers will drop your order off at the nearest depot or post office. 

Contact details will be left at your door or in your mailbox so you can organise redelivery.

Hey what gives, it’s been more than a week and my order hasn’t arrived. Where is it?

No worries. The first thing we recommend you do is check your tracking details. It may just be that your order was held up a little.

If your tracking details don’t shed any light on where your order is, contact us on (03) 9961 0240 and we’ll help work out where your order is.

If you’ve clicked on this tab, you’re obviously looking for a reason or two on why you should shop for your gaming goodies at Gamer Gear Direct, rather than those other online stores.

And we’ll (not so) humbly say there are SEVEN reasons we think you should shop with us and not hand over your hard-earned cash at one of those big box retailers like Harvey Norman or JB Hi-Fi. 

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service. We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world. And you are! Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a high level of service that you’ll rarely find online.

We’ll literally bend over backwards to ensure your experience with us is one you’ll shout about to your neighbour or mates at work. See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie owned and operated business. Every single potential customer that hits our website is precious to us (that includes you). So, again, we’ll do everything we can to make sure you’re over the moon with your Gamer Gear Direct shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t. But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Ashley Woolnough says: ‘I want to say a huge thank you to Blake and the team at Gamer Gear Direct. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered Blake quite a bit, but nothing was too much trouble and he went above and beyond to help me. 5-star service’.

Luke H. had this to say: ‘Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of Sim Racing gear. Staff even went above and beyond to answer a query regarding whether a certain set of pedals would properly mount to a specific cockpit by testing it themselves on my behalf. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future gear'.

And this from Brendan: ‘Hands down the best online supplier in Australia atm. Customer service is above an beyond any other Australian company. Blake is always happy to try an keep the customer as happy as possible an with the best deal. I will be back...a forever shop and first stop when hunting any sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. But let’s move on to reason number two…

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (support@gamergeardirect.com.au) or call on (03) 9961 0240.

REASON #3: Shop with confidence thanks to our 30 day return policy

The moment you buy anything (yes, anything!) from Gamer Gear Direct you’re automatically covered by our 30-day return policy.

Buy today and if your item is not performing as it should or is faulty just return inside those first 30 days, in 'as new' condition for a refund or exchange. Please note that our return policy does not cover 'change of mind' purchases. 

On top of our 30-day return policy, you’re also covered by a manufacturers’ warranty. Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

You'll find more details on our return policy HERE.

REASON #4: We’re competitive on our prices. If you see a Gamer Gear Direct product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price. Some of the big-name stores bulk up big time on products. We’re still competitive, but may not have the margin to beat them.

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within one to two business days from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a 50kg racing simulator cockpit or a mousepad, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Every product from Gamer Gear Direct is covered by a manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel you.

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Gamer Gear Direct website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at support@gamergeardirect.com.au or give us a call on (03) 9961 0240.

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